Solution for KB892130 installation issues (0x80070005 errors)

[Sakis Papademetriou]

Many users have the same problem I had today, when tried to install KB892130
from windowsupdate. It cannot be installed and returns 0x80070005 errors.
No need to say that as usual, I didn't found any useful information in MS
knowledgebase (...)

I tried to install it manually getting cab contents in a temp folder and
running update.exe. After restore point creation, installation failed with an
'Access denied' error message. I thought that something is wrong with
security and access levels of my system folders and files.

Anyway, if you have the same problem, try the following steps.

1. Boot in safe mode
2. Login as administrator
3. Open command prompt (Start - Run - cmd.exe)
4. In command prompt enter next command (omit quotes): secedit /configure
/cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose
5. If it fails on 3-4 percent, reboot in safe bode and try a second time.
When it finish (100%) ignore any error message and reboot your computer.
6. Login as usual, clean IE hostory, cookies, temp files and go to Windows
update

This time KB892130 will install successfully.

Good luck,

Sakis Papademetriou

[Torgeir Bakken \(MVP\)]

Hi,

Some additional information: Note that secedit.exe is only available
for WinXP Pro (not Home), and Windows Server 2003.

[MrBill]

I have WinXP Home, how do I fix the 0x80070005 error?

Thanks, Bill

[Torgeir Bakken \(MVP\)]

rsilverman13 wrote:

> is that info correct?
> secedit / configure/cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose
>
Hi,

It's "/configure /cfg" and not "/ configure/cfg" (Sakis posted
it correctly)

I think I would have started out with only resetting the security
settings on registry and services by adding this to the command line:

/areas REGKEYS SERVICES

If it still doesn't work (access denied), I would have run it without
the "/areas REGKEYS SERVICES" setting.

More about secedit and it's command line parameters here:

How To Reset Security Settings Back to the Defaults
http://support.microsoft.com/?kbid=313222



--
torgeir, Microsoft MVP Scripting, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

[Sakis Papademetriou]

Copy and use the following line
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

Sakis

[Sakis Papademetriou]

Probably there was some typo in the line you entered. Copy the following
line and paste it in command prompt.

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

Sakis

[Torgeir Bakken \(MVP\)]

Hi,

The command line Sakis posted was correct (copy/paste it to the command
prompt to be sure not to introduce any typing errors).

And it is %windir% and not %winddir%, and I hope you wrote C:\Windows
and not /C:Windows on the command line (and it is no point in
substituting %windir% with the actual path in the command line, using
%windir% will work fine).

More about secedit and it's command line parameters here:

How To Reset Security Settings Back to the Defaults
http://support.microsoft.com/?kbid=313222


I think I would have started out with only resetting the security
settings on registry and services by adding this to the command line:

/areas REGKEYS SERVICES

If it still doesn't work (access denied), I would have run it without
the "/areas REGKEYS SERVICES" setting.

[Maurice N ~ MVP]

Bill,
This is from the MS Windows Update Troubleshooter. In suggestion 2 below, substitute C:\WINDOWS\SoftwareDistribution or C:\WINNT\SoftwareDistribution

Make sure your C drive (or system drive) is not overly secured where it is read only, or the write access is very limited.
(Do you have any 3rd-party security programs running? )


Suggestion 1:
This error can occur if you have mapped network drives configured and you don't have the correct permissions to access them. Try disconnecting all mapped network drives and then try accessing the Windows Update site and see if the installs still fail.

Suggestion 2:

If you are using the NTFS file system on your hard drive(s) then try these steps.

Check permissions on the C:\WUTemp folder (if you have more than one hard drive, check this folder on each drive).

1. Open Windows Explorer.
2. Navigate to the C:\WUTemp folder.
3. Right-click on the folder name and select Properties from the popup menu.
4. Click on the Security tab.
5. Set Full Control access for the following accounts:

Users
Power Users
Administrators

6. Click Apply, then OK.
7. Now try accessing the Windows Update site.

Suggestion 3:

1. Click on Start, Run and type "REGEDIT" (w/o the quotes). The Registry Editor will open.

*WARNING*

Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems
resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate

3. On the upper menu, click on Edit, and select Permissions from the drop-down list.
4. Give Administrator (And / Or System) Full Control and Read permissions by checking the allow boxes. NOTE: In certain instances these boxes are grayed out. Insure that all accounts have appropriate permissions.
5. Click Apply, then OK.
6. Close the Registry Editor.
7. If you had to make any changes, then try the Windows Update site and see if the error persists.

[Random]

Hi everyone

Worked a treat with the command line as per Sakis 5.35am posting - secedit
/configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

Have logged in to update and it has worked.

Thanks all for your help and support

[rsilverman13]

I have tried the secedit /configure etc. that was given; it worked perfect
but now I get an error that the domain controller not found. So I had to
restore my system to yesterday, then I tried the secedit ... again and same
error. What else can I do. (NOTE: It did allow me to download the program
KB892130 and updates but I couldn't fix the domain controller problem) so I
resotred it again. Help How can I try the /areas REGKEYS SERVICES. What goes
on the command line?

[MrBill]

Microsoft just published this:

http://support.microsoft.com/kb/905226/en-us

but it did not work for me for these reasons?

Method 1,
I did exactly what they said, got the same 0x80070005 error.

Method 2,
Does not apply to my problem, I'm not getting an ActiveX warning.

Method 3,
I disabled everything in my StartUp group using MSConfig, rebooted,
then I got the same 0x80070005 error when attempting the update. I
thought about using MSConfig to disable all my service programs, but
have read that Windows will have problems if I did, so I avoided this!

I have wasted a LOT of time with this problem and am a very unhappy
camper right now, especially knowing that there are 3 more security
updates waiting for this step to be successful before they will
install!! :(

[Ted]

Noticed that myself. Received a notice of an update. Went to the update
site and it required WGA again. So installed again and then got an update
for Windows Defender. Looking around I noticed that you can't disable WGA
anymore. Now I see people having all these problems with WGA and not sure
what to think. Uninstalled Defender to play it safe. I know they want to
shut down the illegal versions but at what cost to legal ones?
Ted

[Pawan]

Thank you for that link. I went there, pressed the "Validate now" button, and
presto, the problem was gone. The WGA update installed without a hitch. I
would recommend everyone try it.

"rsilverman13" wrote:

Two I fixed using the Validate Now
> button at: http://www.microsoft.com/genuine/dow...yValidate.aspx

[R Downie]

Hello, I too, have Windows XP home, and have had no problems with windows
updates until now(the last was intstalled feb 18). Since then the only thing
I have installed on my system is McAfee 2006. I have tried all of the
recommendations posted here to no avail....
Was there something changed on Microsofts part since Feb 18th?
I have tried the site that validation process(
http://www.microsoft.com/genuine/dow...yValidate.aspx)
, and it went through. After which I tried to install the validation tool,
and got the (0x80070005) error.
Then I tried the site http://www.microsoft.com/genuine/diag/ followed it
through to the end, it said everything was a ok.... tried to install ,failed.



I tried the advice posted by the Microsoft reps, checked the registry(had
full access).

I am getting no activex warning at the top.
I have NTFS on my system drive yet found no WuTemp, although I found the
SoftwareDistribution folder, right clicked that, no security tab.

I tried looking in registry for
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX
Compatibility\{17492023-C23A-453E-A040-C7C580BBF700}

and

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ext\CLSID"
They werent there.


Any help would be GREATLY appreciated. I am not the most profficient in
computer knowledge , but I know enough to follow instructions.