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Thread: error code: 0x66A

  1. #1
    jdocop Guest

    error code: 0x66A

    the auto update keeps telling me to download and install a couple of
    updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    ..NET Framework 1.1 Service Pack 1.
    they simply will not install (one of these has been trying since November of
    last year), but the updater keeps trying. What am I supposed to do?

  2. #2
    Eric Brodish [MSFT] Guest

    Re: error code: 0x66A

    Hi,

    I suggest we follow the steps below to uninstall Microsoft .NET Framework
    and then
    install Microsoft .NET Framework 1.1 and Microsoft.NET Framework 1.1 Service
    Pack 1
    to resolve this issue.


    First, let's use the Windows Installer Cleanup Utility to remove Microsoft
    ..NET
    Framework.

    1. Please download msicuu2.exe from the following link.

    <<<http://download.microsoft.com/downlo...8-983A48D5E1BD
    /msicuu2.exe>>>

    2. Open it, we should be able to see the msicuu2.exe file. Double click
    msicuu2.exe
    to install the Windows Installer Cleanup Utility.

    3. After installing it, please go to the Start menu => All Programs and find
    the
    Windows Installer Clean Up item.

    4. Remove any items that are related to Microsoft .NET Framework (including
    Microsoft .NET Framework 1.0 and 1.1) in the Windows Installer Clean Up
    window.

    After that, please download Microsoft .NET Framework Version 1.1 from the
    following
    link and reinstall it.

    <<http://www.microsoft.com/downloads/d...89-4842-8157-0
    34d1e7cf3a3&DisplayLang=en>>

    Then, please download the Microsoft .NET Framework 1.1 Service Pack 1 from
    the
    following link:

    <<http://www.microsoft.com/downloads/d...8e-40b2-bbdb-a
    83353618b38&displaylang=en>>


    If they cannot be installed, please try the following suggestions.

    Delete or rename the Microsoft .NET Framework installer.
    -----------------------------
    1. Click Start => Run. Input "installer" (without the quotation marks) and
    click
    OK.
    2. Then the installer Windows Explorer window will be opened.
    3. Click View => Details.
    4. Then click View => Choose Details. Check the Comments check box in the
    Choose
    Details dialog box and click OK.
    5. Then please check the Comments column to find the Microsoft .NET
    Framework
    related items in the installer folder and delete or rename them.

    6. Please restart the computer and try to reinstall Microsoft .NET Framework
    1.1.

    Thank you

    Eric
    "jdocop" <jdocop@discussions.microsoft.com> wrote in message
    news:2A4A9686-8397-4534-925A-6D6D0AA7393A@microsoft.com...
    > the auto update keeps telling me to download and install a couple of
    > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > .NET Framework 1.1 Service Pack 1.
    > they simply will not install (one of these has been trying since November
    > of
    > last year), but the updater keeps trying. What am I supposed to do?




  3. #3
    jdocop Guest

    Re: error code: 0x66A

    Thanks, again, Eric. (I believe you had a helpful response to another
    request that I recently made, having to do with moving my OS to a new hard
    drive). I will try this suggestion of yours, but most likely not until the
    weekend, when I have more time (of course, if I get the new hard drive
    working, I may not have this problem any longer, and this discussion will
    become moot).


    "Eric Brodish [MSFT]" wrote:

    > Hi,
    >
    > I suggest we follow the steps below to uninstall Microsoft .NET Framework
    > and then
    > install Microsoft .NET Framework 1.1 and Microsoft.NET Framework 1.1 Service
    > Pack 1
    > to resolve this issue.
    >
    >
    > First, let's use the Windows Installer Cleanup Utility to remove Microsoft
    > ..NET
    > Framework.
    >
    > 1. Please download msicuu2.exe from the following link.
    >
    > <<<http://download.microsoft.com/downlo...8-983A48D5E1BD
    > /msicuu2.exe>>>
    >
    > 2. Open it, we should be able to see the msicuu2.exe file. Double click
    > msicuu2.exe
    > to install the Windows Installer Cleanup Utility.
    >
    > 3. After installing it, please go to the Start menu => All Programs and find
    > the
    > Windows Installer Clean Up item.
    >
    > 4. Remove any items that are related to Microsoft .NET Framework (including
    > Microsoft .NET Framework 1.0 and 1.1) in the Windows Installer Clean Up
    > window.
    >
    > After that, please download Microsoft .NET Framework Version 1.1 from the
    > following
    > link and reinstall it.
    >
    > <<http://www.microsoft.com/downloads/d...89-4842-8157-0
    > 34d1e7cf3a3&DisplayLang=en>>
    >
    > Then, please download the Microsoft .NET Framework 1.1 Service Pack 1 from
    > the
    > following link:
    >
    > <<http://www.microsoft.com/downloads/d...8e-40b2-bbdb-a
    > 83353618b38&displaylang=en>>
    >
    >
    > If they cannot be installed, please try the following suggestions.
    >
    > Delete or rename the Microsoft .NET Framework installer.
    > -----------------------------
    > 1. Click Start => Run. Input "installer" (without the quotation marks) and
    > click
    > OK.
    > 2. Then the installer Windows Explorer window will be opened.
    > 3. Click View => Details.
    > 4. Then click View => Choose Details. Check the Comments check box in the
    > Choose
    > Details dialog box and click OK.
    > 5. Then please check the Comments column to find the Microsoft .NET
    > Framework
    > related items in the installer folder and delete or rename them.
    >
    > 6. Please restart the computer and try to reinstall Microsoft .NET Framework
    > 1.1.
    >
    > Thank you
    >
    > Eric
    > "jdocop" <jdocop@discussions.microsoft.com> wrote in message
    > news:2A4A9686-8397-4534-925A-6D6D0AA7393A@microsoft.com...
    > > the auto update keeps telling me to download and install a couple of
    > > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > > .NET Framework 1.1 Service Pack 1.
    > > they simply will not install (one of these has been trying since November
    > > of
    > > last year), but the updater keeps trying. What am I supposed to do?

    >
    >
    >


  4. #4
    Tomarn Guest

    Re: error code: 0x66A

    Thanks Eric, I kept getting messages in MS update that . Net Framework 1.1
    SP1 had been downloaded and needed to be installed. The installation had
    failed several times over. I had Net 1.1 and NET 2.0 plus Net 2.0 distrib
    pkg. I followed your instructions and removed all .Net Framework programs,
    went back and installed .NET Framework 1.1 ,then tried the install in the
    update that kept failing.
    Lo and behold it installed without any hitches. Thanks again.
    --
    Tomarn


    "Eric Brodish [MSFT]" wrote:

    > Hi,
    >
    > I suggest we follow the steps below to uninstall Microsoft .NET Framework
    > and then
    > install Microsoft .NET Framework 1.1 and Microsoft.NET Framework 1.1 Service
    > Pack 1
    > to resolve this issue.
    >
    >
    > First, let's use the Windows Installer Cleanup Utility to remove Microsoft
    > ..NET
    > Framework.
    >
    > 1. Please download msicuu2.exe from the following link.
    >
    > <<<http://download.microsoft.com/downlo...8-983A48D5E1BD
    > /msicuu2.exe>>>
    >
    > 2. Open it, we should be able to see the msicuu2.exe file. Double click
    > msicuu2.exe
    > to install the Windows Installer Cleanup Utility.
    >
    > 3. After installing it, please go to the Start menu => All Programs and find
    > the
    > Windows Installer Clean Up item.
    >
    > 4. Remove any items that are related to Microsoft .NET Framework (including
    > Microsoft .NET Framework 1.0 and 1.1) in the Windows Installer Clean Up
    > window.
    >
    > After that, please download Microsoft .NET Framework Version 1.1 from the
    > following
    > link and reinstall it.
    >
    > <<http://www.microsoft.com/downloads/d...89-4842-8157-0
    > 34d1e7cf3a3&DisplayLang=en>>
    >
    > Then, please download the Microsoft .NET Framework 1.1 Service Pack 1 from
    > the
    > following link:
    >
    > <<http://www.microsoft.com/downloads/d...8e-40b2-bbdb-a
    > 83353618b38&displaylang=en>>
    >
    >
    > If they cannot be installed, please try the following suggestions.
    >
    > Delete or rename the Microsoft .NET Framework installer.
    > -----------------------------
    > 1. Click Start => Run. Input "installer" (without the quotation marks) and
    > click
    > OK.
    > 2. Then the installer Windows Explorer window will be opened.
    > 3. Click View => Details.
    > 4. Then click View => Choose Details. Check the Comments check box in the
    > Choose
    > Details dialog box and click OK.
    > 5. Then please check the Comments column to find the Microsoft .NET
    > Framework
    > related items in the installer folder and delete or rename them.
    >
    > 6. Please restart the computer and try to reinstall Microsoft .NET Framework
    > 1.1.
    >
    > Thank you
    >
    > Eric
    > "jdocop" <jdocop@discussions.microsoft.com> wrote in message
    > news:2A4A9686-8397-4534-925A-6D6D0AA7393A@microsoft.com...
    > > the auto update keeps telling me to download and install a couple of
    > > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > > .NET Framework 1.1 Service Pack 1.
    > > they simply will not install (one of these has been trying since November
    > > of
    > > last year), but the updater keeps trying. What am I supposed to do?

    >
    >
    >


  5. #5
    jlsommer Guest

    Re: error code: 0x66A

    Eric - after I loaded the Windows Installer Clean Up - I looked for
    Microsoft.Net Framework 2.0 - if I removed this version, will I be going
    backwards in versions? The second question, if you suggest not to remove,
    why is the scan showing I need an upgrade? Thanks for any help
    --
    John


    "Eric Brodish [MSFT]" wrote:

    > Hi,
    >
    > I suggest we follow the steps below to uninstall Microsoft .NET Framework
    > and then
    > install Microsoft .NET Framework 1.1 and Microsoft.NET Framework 1.1 Service
    > Pack 1
    > to resolve this issue.
    >
    >
    > First, let's use the Windows Installer Cleanup Utility to remove Microsoft
    > ..NET
    > Framework.
    >
    > 1. Please download msicuu2.exe from the following link.
    >
    > <<<http://download.microsoft.com/downlo...8-983A48D5E1BD
    > /msicuu2.exe>>>
    >
    > 2. Open it, we should be able to see the msicuu2.exe file. Double click
    > msicuu2.exe
    > to install the Windows Installer Cleanup Utility.
    >
    > 3. After installing it, please go to the Start menu => All Programs and find
    > the
    > Windows Installer Clean Up item.
    >
    > 4. Remove any items that are related to Microsoft .NET Framework (including
    > Microsoft .NET Framework 1.0 and 1.1) in the Windows Installer Clean Up
    > window.
    >
    > After that, please download Microsoft .NET Framework Version 1.1 from the
    > following
    > link and reinstall it.
    >
    > <<http://www.microsoft.com/downloads/d...89-4842-8157-0
    > 34d1e7cf3a3&DisplayLang=en>>
    >
    > Then, please download the Microsoft .NET Framework 1.1 Service Pack 1 from
    > the
    > following link:
    >
    > <<http://www.microsoft.com/downloads/d...8e-40b2-bbdb-a
    > 83353618b38&displaylang=en>>
    >
    >
    > If they cannot be installed, please try the following suggestions.
    >
    > Delete or rename the Microsoft .NET Framework installer.
    > -----------------------------
    > 1. Click Start => Run. Input "installer" (without the quotation marks) and
    > click
    > OK.
    > 2. Then the installer Windows Explorer window will be opened.
    > 3. Click View => Details.
    > 4. Then click View => Choose Details. Check the Comments check box in the
    > Choose
    > Details dialog box and click OK.
    > 5. Then please check the Comments column to find the Microsoft .NET
    > Framework
    > related items in the installer folder and delete or rename them.
    >
    > 6. Please restart the computer and try to reinstall Microsoft .NET Framework
    > 1.1.
    >
    > Thank you
    >
    > Eric
    > "jdocop" <jdocop@discussions.microsoft.com> wrote in message
    > news:2A4A9686-8397-4534-925A-6D6D0AA7393A@microsoft.com...
    > > the auto update keeps telling me to download and install a couple of
    > > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > > .NET Framework 1.1 Service Pack 1.
    > > they simply will not install (one of these has been trying since November
    > > of
    > > last year), but the updater keeps trying. What am I supposed to do?

    >
    >
    >


  6. #6
    jpataki Guest

    RE: error code: 0x66A

    I am also getting this error message, and following the instructions of Eric
    Brodish did not help. I did not see anything related to Microsoft.NET.

    "jdocop" wrote:

    > the auto update keeps telling me to download and install a couple of
    > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > .NET Framework 1.1 Service Pack 1.
    > they simply will not install (one of these has been trying since November of
    > last year), but the updater keeps trying. What am I supposed to do?


  7. #7
    Mike Yates Guest

    RE: error code: 0x66A

    Yes this is still a problem.
    I "hid" the "Security Update for Microsoft .NET Framework, Version 2.0
    (KB928365)"
    for months.
    Just came back from holiday and followed prompt to unhide it but it failed
    again.
    It was failing 0x66A in June and July too.


    "jpataki" wrote:

    > I am also getting this error message, and following the instructions of Eric
    > Brodish did not help. I did not see anything related to Microsoft.NET.
    >
    > "jdocop" wrote:
    >
    > > the auto update keeps telling me to download and install a couple of
    > > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > > .NET Framework 1.1 Service Pack 1.
    > > they simply will not install (one of these has been trying since November of
    > > last year), but the updater keeps trying. What am I supposed to do?


  8. #8
    Adam UK Guest

    Re: error code: 0x66A

    Hi, ive tired all of the below and all i get is "The upgrade patch cannot be
    intalled by the windows installer service because the program to be upgraded
    maybe missing, or the upgrade patch may update a different verison of the
    program. Verify that the program to be upgraded exists on your computer and
    that you have the correct upgrade patch"

    No matter what i do i cant get rid of the update.

    HELPPPPPPPPPPP

    Please

    Adam



    "Eric Brodish [MSFT]" wrote:

    > Hi,
    >
    > I suggest we follow the steps below to uninstall Microsoft .NET Framework
    > and then
    > install Microsoft .NET Framework 1.1 and Microsoft.NET Framework 1.1 Service
    > Pack 1
    > to resolve this issue.
    >
    >
    > First, let's use the Windows Installer Cleanup Utility to remove Microsoft
    > ..NET
    > Framework.
    >
    > 1. Please download msicuu2.exe from the following link.
    >
    > <<<http://download.microsoft.com/downlo...8-983A48D5E1BD
    > /msicuu2.exe>>>
    >
    > 2. Open it, we should be able to see the msicuu2.exe file. Double click
    > msicuu2.exe
    > to install the Windows Installer Cleanup Utility.
    >
    > 3. After installing it, please go to the Start menu => All Programs and find
    > the
    > Windows Installer Clean Up item.
    >
    > 4. Remove any items that are related to Microsoft .NET Framework (including
    > Microsoft .NET Framework 1.0 and 1.1) in the Windows Installer Clean Up
    > window.
    >
    > After that, please download Microsoft .NET Framework Version 1.1 from the
    > following
    > link and reinstall it.
    >
    > <<http://www.microsoft.com/downloads/d...89-4842-8157-0
    > 34d1e7cf3a3&DisplayLang=en>>
    >
    > Then, please download the Microsoft .NET Framework 1.1 Service Pack 1 from
    > the
    > following link:
    >
    > <<http://www.microsoft.com/downloads/d...8e-40b2-bbdb-a
    > 83353618b38&displaylang=en>>
    >
    >
    > If they cannot be installed, please try the following suggestions.
    >
    > Delete or rename the Microsoft .NET Framework installer.
    > -----------------------------
    > 1. Click Start => Run. Input "installer" (without the quotation marks) and
    > click
    > OK.
    > 2. Then the installer Windows Explorer window will be opened.
    > 3. Click View => Details.
    > 4. Then click View => Choose Details. Check the Comments check box in the
    > Choose
    > Details dialog box and click OK.
    > 5. Then please check the Comments column to find the Microsoft .NET
    > Framework
    > related items in the installer folder and delete or rename them.
    >
    > 6. Please restart the computer and try to reinstall Microsoft .NET Framework
    > 1.1.
    >
    > Thank you
    >
    > Eric
    > "jdocop" <jdocop@discussions.microsoft.com> wrote in message
    > news:2A4A9686-8397-4534-925A-6D6D0AA7393A@microsoft.com...
    > > the auto update keeps telling me to download and install a couple of
    > > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > > .NET Framework 1.1 Service Pack 1.
    > > they simply will not install (one of these has been trying since November
    > > of
    > > last year), but the updater keeps trying. What am I supposed to do?

    >
    >
    >


  9. #9
    james Guest

    RE: error code: 0x66A

    Has any one yet found a solution to this problem yet ?

    "Mike Yates" wrote:

    > Yes this is still a problem.
    > I "hid" the "Security Update for Microsoft .NET Framework, Version 2.0
    > (KB928365)"
    > for months.
    > Just came back from holiday and followed prompt to unhide it but it failed
    > again.
    > It was failing 0x66A in June and July too.
    >
    >
    > "jpataki" wrote:
    >
    > > I am also getting this error message, and following the instructions of Eric
    > > Brodish did not help. I did not see anything related to Microsoft.NET.
    > >
    > > "jdocop" wrote:
    > >
    > > > the auto update keeps telling me to download and install a couple of
    > > > updates: for Outlook 2003, this one: KB892843, and this one: Microsoft
    > > > .NET Framework 1.1 Service Pack 1.
    > > > they simply will not install (one of these has been trying since November of
    > > > last year), but the updater keeps trying. What am I supposed to do?


  10. #10
    Matt Guest

    RE: error code: 0x66A

    "james" wrote:

    > Has any one yet found a solution to this problem yet ?


    No, I have the same problem.
    Ver. 1.1 & 1.1 SP1 installed no problem, but version 2 refuses to install.
    Can anyone help please?


  11. #11
    antioch Guest

    Re: error code: 0x66A


    "Matt" <Matt@discussions.microsoft.com> wrote in message
    news:DC364F13-FEF4-4039-9A7F-9D3425244E99@microsoft.com...
    > "james" wrote:
    >
    >> Has any one yet found a solution to this problem yet ?

    >
    > No, I have the same problem.
    > Ver. 1.1 & 1.1 SP1 installed no problem, but version 2 refuses to
    > install.
    > Can anyone help please?
    >


    If you start your own thread you might get an answer , as the thread you
    have tacked onto is a good month old - read the below and provide basic
    info.
    and post in the updates group in the discussion group you are using.

    How to ask a newsgroup question:
    http://support.microsoft.com/kb/555375

    How Not to Get Help in Newsgroups
    http://users.tpg.com.au/bzyhjr/liszt.html

    Antioch




  12. #12
    Matt Guest

    Re: error code: 0x66A

    "antioch" wrote:

    > If you start your own thread you might get an answer


    I've already tried that but its not letting me. When I click on < New <
    Question , nothing happens :-) ? ?

    Matt

    > Antioch



  13. #13
    TaurArian Guest

    Re: error code: 0x66A

    To access newsgroups using Outlook Express
    http://www.microsoft.com/windowsxp/e...ps/reader.mspx


    Windows XP Newsgroup Setup Instructions for Outlook Express
    http://www.microsoft.com/windowsxp/e...roupsetup.mspx

    How to ask a question: http://support.microsoft.com/kb/555375
    --
    ====================================
    TaurArian [MVP] 2005-2008 - Australia
    ====================================
    http://taurarian.mvps.org/index.htm
    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "Matt" <Matt@discussions.microsoft.com> wrote in message
    news:A0DF2213-5B48-408F-806F-9C06C8632CF9@microsoft.com...
    | "antioch" wrote:
    |
    | > If you start your own thread you might get an answer
    |
    | I've already tried that but its not letting me. When I click on < New <
    | Question , nothing happens :-) ? ?
    |
    | Matt
    |
    | > Antioch
    |



  14. #14
    Matt Guest

    Re: error code: 0x66A


    "TaurArian" wrote:
    > How to ask a question: http://support.microsoft.com/kb/555375


    I already know this.

    I repeat: "When I click on < New < Question , nothing happens :) ? ?"


  15. #15
    TaurArian Guest

    Re: error code: 0x66A

    I repeat - try using OE as your newsreader, then you only have to click "new post".

    K

    --
    ====================================
    TaurArian [MVP] 2005-2008 - Australia
    ====================================
    How to ask a question: http://support.microsoft.com/kb/555375
    http://taurarian.mvps.org/index.htm
    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "Matt" <Matt@discussions.microsoft.com> wrote in message
    news:23090483-70CA-4518-9CB8-A0AC0E41F9F3@microsoft.com...
    |
    | "TaurArian" wrote:
    | > How to ask a question: http://support.microsoft.com/kb/555375
    |
    | I already know this.
    |
    | I repeat: "When I click on < New < Question , nothing happens :) ? ?"
    |



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