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Thread: Error number 0x80070005

  1. #1
    Mike Guest

    [Error number: 0x80070005]

    Updated my domain joined machine to SP2.

    From Windows Update site hit the install button.

    Receive the following error message (@60% when registering)
    [Error number: 0x80070005]


    The following event log is related:
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7024
    Date: 24/08/2004
    Time: 4:41:54 PM
    User: N/A
    Computer: ZEUS
    Description:
    The Background Intelligent Transfer Service service terminated with
    service-specific error 2147500053 (0x80004015).

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.



  2. #2
    Join Date
    Oct 2007
    Posts
    1
    are you running a third party firewall?

    which antivirus do you use?

  3. #3
    Narayana Mahankali [MSFT] Guest

    Re: [Error number: 0x80070005]

    Did you install any security templates on your machine before upgrading to
    SP2?

    Please run the command below and post the output.

    sc sdshow bits

    Does it match the output below: (one line)

    D:AR(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCLCSWLOCRRC;;;IU)S: (AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    If so you are seeing the error because the security templates incorrectly
    removed the read access to the Network Service account for the BITS service.
    This error has been corrected in the security templates. So to fix the
    problem please download the latest security template and apply it and then
    try to start the BITS service as follows:

    net start bits

    Alternatively, you can add read permissions to the NetworkService account by
    appending (A;;KRLCLO;;;NS) to the DACL as follows and then try to start the
    BITS:

    sc sdset bits
    D:AR(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCLCSWLOCRRC;;;IU)(A ;;KRLCLO;;;NS)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    net start bits

  4. #4
    Danny Guest

    Re: [Error number: 0x80070005]

    I followed your instructions and it worked great... for awhile.
    In the past week I have had to use the commands to start BITS 2-3 times.
    Why do I have to keep strating BITS this way?

  5. #5
    Robert Aldwinckle Guest

    Re: [Error number: 0x80070005]

    I doubt if you have to. I suspect you were only shown that command
    in order to allow you to test your modification to the service's security
    descriptor. What Startup type do you have for the service?
    FWIW I have mine set at Manual and it seems to be started
    automatically when necessary.

    If you need more help, just to have something more to work with,
    tell us what your Startup type is set to for that service,
    whether you have made any changes in its Log On tab
    and show what you get in response to this command:

    sc queryex bits

  6. #6
    Danny Guest

    Re: [Error number: 0x80070005]

    Robert:

    The startup is set to automatic and recovery is set to re-start the service.
    Others in my office are not having issues. At the moment BITS is working fine.

    Here is the output you requested:

    SERVICE_NAME: bits
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : RUNNING
    <STOPPABLE,NOT_PAUSIBLE,ACCEPTS_SHUTDOWN>
    WIN32_EXIT_CODE : 0 <0x0>
    SERVICE_EXIT_CODE : 0 <0x0>
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 1696

  7. #7
    Robert Aldwinckle Guest

    Re: [Error number: 0x80070005]

    >> FWIW I have mine set at Manual and it seems to be started
    >> automatically when necessary.


    > The startup is set to automatic


    Why? Have you tried manual instead?

    What symptom are you trying to deal with besides noticing
    that the BITS service sometimes goes away?

    BTW I just noticed the cross-post. I'm posting from WU NG.

  8. #8
    Danny Guest

    Re: [Error number: 0x80070005]

    The service stopped again. I just switched it to manual.
    The only problem I'm dealing with is BITS not starting. When I want to
    update, I have to run the command lines (I put them in a batch file) to start
    the service before I can update.

  9. #9
    Robert Aldwinckle Guest

    Re: [Error number: 0x80070005]

    My point is that "BITS not starting" is not really a good description
    of a problem with WU, unless your log is showing when BITS is
    in Manual mode that there is a message in your log which says there
    was a failure to start it. I think that your starting BITS is probably
    a workaround that you have decided to use to avoid some other symptom
    that you are not disclosing. That's the symptom that should be looked at
    in order to get your WU working normally.

    BTW since you do start BITS manually you may have a better idea
    than most which log messages are associated with it. (I.e., most
    users are oblivious of BITS starting and stopping and the only clue
    in the log when some other task is involved is its PID. Presumably
    the PID that it gets when you start it shows up in some of your log
    messages? E.g. if you did a download with that BITS task you
    showed us look for messages with 1696 in them.

    Hint: sc queryex bits
    shows you the PID when it is running.

  10. #10
    Axel Guest

    Error number 0x80070005

    Hi,

    i've got following problems : When I search for updates,
    following appears:

    "Get the latest Windows Update software."
    We've made improvements to our website. To download the new version of the
    software and begin using Windows Update, please click Install Now."
    After downloading following appears:

    "Error number: 0x80070005]
    The website has encountered a problem and cannot display the page you are
    trying to view. The options provided below might help you solve the problem.
    "

    And all the tipps described above didn't solve the problem! So, could anyone
    help me???


  11. #11
    fermu Guest

    Re: Error number 0x80070005

    The error code 0x80070005 means "access denied"

    have you tried this?

    **/Updates from the Windows Update Web site are not installed and an
    "Error 0x80070005: Access is denied" error message is logged to the
    Windows Update.log file
    http://support.microsoft.com/?scid=k...36926&x=10&y=9

  12. #12
    Axel Guest

    Re: Error number 0x80070005

    Yes, tried all the methods described there (except Method 1, because don't
    know how to do it) but it didn't helped. Tried also all methods described in
    this newsgroup but that didn't help!

  13. #13
    fermu Guest

    Re: Error number 0x80070005

    start / run / cmd.exe

    and at the command prompt, type

    secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
    /verbose

    if that does not work, start /run /cmd.exe and type
    "%windir%/windowsupdate.log", and post the last 20 or 30 lines from this
    file.

  14. #14
    Axel Guest

    Re: Error number 0x80070005

    OKAY; HERE ARE THE LAST 30 LINES OF THE LOGFILE:

    2005-08-08 13:39:29+0200 1124 b0 Search Callback Failed, hr is 0x8024400a
    2005-08-08 13:39:29+0200 1124 b0 Setting next AU detection timeout to
    2005-08-08 16:39:29
    2005-08-08 13:39:29+0200 1124 58c REPORT EVENT:
    {5E53DF5C-9B41-42D6-B7AC-C56A5641372A} 402 2005-08-08
    13:39:23+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80245003 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80245003
    2005-08-08 13:39:29+0200 1124 58c REPORT EVENT:
    {C50B491E-A03B-4B6B-A63D-229093D04A7D} 403 2005-08-08
    13:39:29+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400a AutomaticUpdates Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x8024400a
    2005-08-08 13:39:29+0200 1124 58c Reopened existing event cache file at
    C:\WINDOWS\SoftwareDistribution\EventCache\{FC0C735E-AB9F-4AD8-B685-1EFF4A48200F}.bin for writing.
    2005-08-08 13:39:29+0200 1124 b0 WU client calls back to search call
    AutomaticUpdates with code Call failed and error 0x8024400a
    2005-08-08 13:39:29+0200 1124 b0 WU client completed and deleted call
    {0A7D2B0C-1F1A-4CAB-8EE0-598D5DCCC403}
    2005-08-08 13:44:29+0200 2308 758 Out of proc datastore is shutting down
    2005-08-08 13:44:30+0200 2308 758 Out of proc datastore is now inactive
    2005-08-08 14:48:16+0200 1124 b0 Successfully opened event cache file at
    C:\WINDOWS\SoftwareDistribution\EventCache\{2D24F5FC-3EF8-47FF-9D16-CE67C03B1965}.bin for reading.
    2005-08-08 14:48:16+0200 1252 5a0 Trying to make out of proc datastore active
    2005-08-08 14:48:17+0200 1252 5a0 Out of proc datastore is now active
    2005-08-08 14:48:17+0200 1124 b0 PT: Using serverID
    {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-08-08 14:48:17+0200 1124 b0 PT: Using server URL
    https://update.microsoft.com/ClientW...ce/client.asmx
    2005-08-08 14:48:17+0200 1124 b0 PT: Calling GetConfig on server
    2005-08-08 14:48:17+0200 1124 b0 Add header for accept-encoding: xpress
    succeeded
    2005-08-08 14:48:20+0200 1124 b0 DetectCompressionType returning type 0,
    hr=0x1
    2005-08-08 14:48:20+0200 1124 b0 GetConfig: 0x8024400a
    2005-08-08 14:48:20+0200 1124 b0 PT: Cannot recover from fault,
    origin=GetConfig, hr=0x8024400a
    2005-08-08 14:48:20+0200 1124 b0 Failed to obtain cached cookie with hr =
    8024400a.
    2005-08-08 14:48:20+0200 1124 b0 PT: Using serverID
    {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-08-08 14:48:20+0200 1124 b0 PT: Using server URL
    https://update.microsoft.com/ClientW...ce/client.asmx
    2005-08-08 14:48:20+0200 1124 b0 URL for server is
    http://stats.update.microsoft.com/Re...ebService.asmx
    2005-08-08 14:48:20+0200 1124 b0 Trying to upload 4 events using cached
    cookie.
    2005-08-08 14:48:23+0200 1124 b0 DetectCompressionType returning type 0,
    hr=0x1
    2005-08-08 14:48:23+0200 1124 b0 Successfully uploaded 4 events.
    2005-08-08 14:48:23+0200 1124 b0 Deleted event cache file at
    C:\WINDOWS\SoftwareDistribution\EventCache\{2D24F5FC-3EF8-47FF-9D16-CE67C03B1965}.bin.
    2005-08-08 14:53:20+0200 1252 5a0 Out of proc datastore is shutting down
    2005-08-08 14:53:21+0200 1252 5a0 Out of proc datastore is now inactive

  15. #15
    fermu Guest

    Re: Error number 0x80070005

    Axel wrote:

    >
    > MAYBE, MY COMPUTER IS PART OF A BEIGGER NETWORK


    maybe??

    corporative firewall?

    In any case, in the windowsupdate.log appear the error codes:

    0x80245003 and 0x8024400a

    The error code 0x8024400a means "failed in parsing response"
    and the error code 0x80245003 "The redirectorId in the downloaded
    wuredir.cab is smaller than the cached cab"

    You can read this post about this issue

    http://tinyurl.com/8wj27

    Pay close attention to what Pat Walters MSFT wrote.

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