Windows Update Download Fails: 8024401f

[Rennie]

Ok, like many I have a ISA2004 server which much allow user authentication.
I ran the proxycfg -u to pull my proxy settings which now display for
winHTTP. I did set up a rule to allow anonymous access just to the
recommended sites (from scenario 2 - http://support.microsoft.com/?id=885819
). I placed the rule at the top of the friewall. When I run WU it now gets to
the point of downloading the files and fails with error 8024401f.

I will add a seperate post to this thread with the output from
windowsupdate.log

[Rennie]

Below is output from Windowsupdate.log:
2005-05-25 14:51:20-0700 4064 8a8 Out of proc datastore is shutting down
2005-05-25 14:51:22-0700 4064 8a8 Out of proc datastore is now inactive
2005-05-25 14:51:31-0700 1084 1e8 AU received event of 1
2005-05-25 14:51:31-0700 1084 1e8 Setting AU scheduled install time to
2005-05-26 10:00:00
2005-05-25 14:51:31-0700 3128 3b0 Trying to make out of proc datastore active
2005-05-25 14:51:31-0700 3128 3b0 Out of proc datastore is now active
2005-05-25 14:52:15-0700 1084 5e0 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2005-05-25 14:52:15-0700 3316 d94 ISusInternal::DisconnectCall failed,
hr=8024000C
2005-05-25 14:52:15-0700 1084 e90 WU client succeeds
CClientCallRecorder::EnumerateService
2005-05-25 14:52:16-0700 1084 a14 WU client succeeds
CClientCallRecorder::EnumerateService
2005-05-25 14:52:18-0700 3316 d94 Checking for different Redirector at:
http://download.windowsupdate.com/ms...ir/wuredir.cab
2005-05-25 14:52:19-0700 3316 d94 WinInet: Server file is not newer.
Skipping download.
2005-05-25 14:52:19-0700 3316 d94 Successfully refreshed Redirector cab.
2005-05-25 14:52:19-0700 3316 d94 WinInet: Server file is not newer.
Skipping download.
2005-05-25 14:52:20-0700 3316 d94 WinInet: Download speed is 194453 bytes/sec
2005-05-25 14:52:20-0700 3316 d94 WinInet: Successfully downloaded
http://v5.windowsupdate.microsoft.co...en/wusetup.cab to
file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
2005-05-25 14:52:20-0700 3316 d94 Loading inf file
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-05-25 14:52:20-0700 3316 d94 Section name: cdm: Index: 0
2005-05-25 14:52:20-0700 3316 d94 Section name: iuengine: Index: 1
2005-05-25 14:52:20-0700 3316 d94 Section name: wuapi: Index: 2
2005-05-25 14:52:20-0700 3316 d94 Section name: wuauclt: Index: 3
2005-05-25 14:52:20-0700 3316 d94 Section name: wuauclt1: Index: 4
2005-05-25 14:52:20-0700 3316 d94 Section name: wuaucpl: Index: 5
2005-05-25 14:52:20-0700 3316 d94 Section name: wuaueng_WebSetup: Index: 6
2005-05-25 14:52:20-0700 3316 d94 Section name: wuaueng1: Index: 7
2005-05-25 14:52:20-0700 3316 d94 Section name: wuauserv_WebSetup: Index: 8
2005-05-25 14:52:20-0700 3316 d94 Section name: wucltui: Index: 9
2005-05-25 14:52:20-0700 3316 d94 Section name: wups: Index: 10
2005-05-25 14:52:20-0700 3316 d94 Section name: winhttp: Index: 11
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\cdm.dll is: 5,5,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\cdm.dll:
Target version: 5.5.3790.2182 Required: 5.5.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\iuengine.dll is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\iuengine.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wuapi.dll is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wuapi.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wuauclt.exe is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wuauclt.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wuauclt1.exe is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wuauclt1.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wuaucpl.cpl is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wuaucpl.cpl:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wuaueng.dll is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wuaueng.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wuaueng1.dll is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wuaueng1.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wucltui.dll is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wucltui.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:20-0700 3316 d94 Required Version for binary
C:\WINDOWS\system32\wups.dll is: 5,4,3790,2182
2005-05-25 14:52:20-0700 3316 d94 Binary: C:\WINDOWS\system32\wups.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 14:52:29-0700 1084 a14 WU client succeeds
CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
{54D2C9A6-2F40-4AA7-A9C3-27CB1BC947FE}
2005-05-25 14:52:29-0700 1084 454 WU client executing call
{54D2C9A6-2F40-4AA7-A9C3-27CB1BC947FE} of type Search Call
2005-05-25 14:52:30-0700 1084 454 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-05-25 14:52:30-0700 1084 454 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2005-05-25 14:52:30-0700 1084 454 Add header for accept-encoding: xpress
succeeded
2005-05-25 14:52:30-0700 1084 454 DetectCompressionType returning type 1,
hr=0x0
2005-05-25 14:52:31-0700 1084 454 Add header for accept-encoding: xpress
succeeded
2005-05-25 14:52:31-0700 1084 454 DetectCompressionType returning type 1,
hr=0x0
2005-05-25 14:52:31-0700 1084 454 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-05-25 14:52:31-0700 1084 454 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2005-05-25 14:52:31-0700 1084 454 Add header for accept-encoding: xpress
succeeded
2005-05-25 14:52:31-0700 1084 454 DetectCompressionType returning type 1,
hr=0x0
2005-05-25 14:52:32-0700 1084 454 WU client add update
{76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
2005-05-25 14:52:32-0700 1084 454 WU client add update
{B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result
2005-05-25 14:52:32-0700 1084 454 WU client add update
{AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
2005-05-25 14:52:32-0700 1084 454 DeviceStatus: 0x180600a,
DeviceProblemNumber: 00000000
2005-05-25 14:52:32-0700 1084 454 WU client add update
{51054A6D-AC9A-4307-94D1-7186CDEAEDCE}.100 to search result
2005-05-25 14:52:32-0700 1084 454 DeviceStatus: 0x180200a,
DeviceProblemNumber: 00000000
2005-05-25 14:52:32-0700 1084 454 WU client add update
{95849CB6-7CE2-4CCE-A2D7-72E3A8ADC4B8}.100 to search result
2005-05-25 14:52:32-0700 1084 454 DeviceStatus: 0x180200a,
DeviceProblemNumber: 00000000
2005-05-25 14:52:32-0700 1084 454 WU client add update
{0270FF99-F244-4A3C-BD40-2F9A0012C7D4}.100 to search result
2005-05-25 14:52:32-0700 1084 454 WU client add update
{22FF4955-6154-4479-9A8F-32EC81A096D7}.100 to search result
2005-05-25 14:52:32-0700 1084 454 update
{0202FD54-00B3-4E37-A5FB-E2A34C294780}.100 is pruned out due to potential
supersedence
2005-05-25 14:52:32-0700 1084 454 WU client add update
{19813D2E-0144-43CA-AEBB-71263DFD81FD}.100 to search result
2005-05-25 14:52:32-0700 1084 454 WU client add update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.100 to search result
2005-05-25 14:52:32-0700 1084 454 WU client found 9 updates and 10
categories in search
2005-05-25 14:52:32-0700 1084 454 WU client finished Searching for update
2005-05-25 14:52:32-0700 1084 454 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2005-05-25 14:52:32-0700 1084 454 WU client completed and deleted call
{54D2C9A6-2F40-4AA7-A9C3-27CB1BC947FE}
2005-05-25 14:52:34-0700 1084 5e0 WU client persisted 2 download calls
2005-05-25 14:52:34-0700 1084 5e0 WU client succeeds
CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
{29ACA6C7-A73B-4457-A81C-DD39AD5F29B3}
2005-05-25 14:52:35-0700 1084 454 WU client executing call
{29ACA6C7-A73B-4457-A81C-DD39AD5F29B3} of type Download Call
2005-05-25 14:52:35-0700 1084 454 Dumping out update 1 of 2
2005-05-25 14:52:35-0700 1084 454 title = Windows Malicious Software Removal
Tool - May 2005 (KB890830)
2005-05-25 14:52:35-0700 1084 454 dumping updateId
{19813D2E-0144-43CA-AEBB-71263DFD81FD}.100 bundling 1 updates
2005-05-25 14:52:35-0700 1084 454 bundled update No. 1 is
{08D9F87F-7EA2-4523-9F02-0931E291908E}.100
2005-05-25 14:52:35-0700 1084 454 Dumping out update 2 of 2
2005-05-25 14:52:35-0700 1084 454 title = Microsoft Windows Installer 3.1
2005-05-25 14:52:35-0700 1084 454 dumping updateId
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.100 bundling 1 updates
2005-05-25 14:52:35-0700 1084 454 bundled update No. 1 is
{F2FCA9BF-05AD-460A-977C-355CE5734118}.100
2005-05-25 14:52:35-0700 1084 454 WU client calls back to download call
{360692D1-9987-4977-9403-4BEB38C90541} with code Call progress and error 0
2005-05-25 14:52:37-0700 1084 dbc REPORT EVENT:
{EC41F5CC-0281-4A67-A2E4-0F71462FF51C} 1594 2005-05-25
14:52:32-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2005-05-25 14:52:38-0700 1084 cf8 Download job for update
08D9F87F-7EA2-4523-9F02-0931E291908E, revision 100 hit a transient error
801901f4.
2005-05-25 14:52:38-0700 1084 cf8 1 attempt to resume the job
2005-05-25 14:52:42-0700 1084 8e4 Download job for update
08D9F87F-7EA2-4523-9F02-0931E291908E, revision 100 hit a transient error
801901f4.
2005-05-25 14:52:42-0700 1084 8e4 2 attempt to resume the job
2005-05-25 14:52:42-0700 1084 e78 Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:52:45-0700 1084 cf8 Download job for update
08D9F87F-7EA2-4523-9F02-0931E291908E, revision 100 hit a transient error
801901f4.
2005-05-25 14:52:45-0700 1084 cf8 3 attempt to resume the job
2005-05-25 14:52:49-0700 1084 54c Download job for update
08D9F87F-7EA2-4523-9F02-0931E291908E, revision 100 hit a transient error
801901f4.
2005-05-25 14:52:49-0700 1084 54c Will not attempt to resume the job as it
has reached the maximum number of attempts.
2005-05-25 14:52:49-0700 1084 54c Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:52:49-0700 1084 54c WU client persisted 2 download calls
2005-05-25 14:52:49-0700 1084 1e8 AU received event of 1
2005-05-25 14:52:49-0700 1084 cf8 Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:52:49-0700 1084 1e8 Successfully launched client for directive 3
2005-05-25 14:52:49-0700 1084 dbc WU client calls back to download call
{360692D1-9987-4977-9403-4BEB38C90541} with code Call progress and error 0
2005-05-25 14:52:52-0700 1084 8e4 Download job for update
F2FCA9BF-05AD-460A-977C-355CE5734118, revision 100 hit a transient error
801901f4.
2005-05-25 14:52:52-0700 1084 8e4 1 attempt to resume the job
2005-05-25 14:52:54-0700 1084 dbc REPORT EVENT:
{96DCDCBA-BC60-4333-8302-43779B996443} 1595 2005-05-25
14:52:49-0700 1 161 101 {19813D2E-0144-43CA-AEBB-71263DFD81FD} 100 8024401f WindowsUpdate Failure Content Download Error: Download failed.
2005-05-25 14:52:54-0700 1084 dbc REPORT EVENT:
{F6AE26EB-0069-447F-8F11-B56A48B4F79F} 1596 2005-05-25
14:52:49-0700 1 161 101 {08D9F87F-7EA2-4523-9F02-0931E291908E} 100 8024401f WindowsUpdate Failure Content Download Error: Download failed.
2005-05-25 14:52:55-0700 1084 e78 Download job for update
F2FCA9BF-05AD-460A-977C-355CE5734118, revision 100 hit a transient error
801901f4.
2005-05-25 14:52:55-0700 1084 e78 2 attempt to resume the job
2005-05-25 14:52:58-0700 1084 54c Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:52:58-0700 1084 e78 Download job for update
F2FCA9BF-05AD-460A-977C-355CE5734118, revision 100 hit a transient error
801901f4.
2005-05-25 14:52:58-0700 1084 e78 3 attempt to resume the job
2005-05-25 14:53:02-0700 1084 54c Download job for update
F2FCA9BF-05AD-460A-977C-355CE5734118, revision 100 hit a transient error
801901f4.
2005-05-25 14:53:02-0700 1084 54c Will not attempt to resume the job as it
has reached the maximum number of attempts.
2005-05-25 14:53:02-0700 1084 54c Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:53:02-0700 1084 54c WU client persisted 2 download calls
2005-05-25 14:53:02-0700 1084 cf8 Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:53:02-0700 1084 54c WU client persisted 2 download calls
2005-05-25 14:53:02-0700 1084 dbc WU client calls back to download call
{360692D1-9987-4977-9403-4BEB38C90541} with code Call progress and error 0
2005-05-25 14:53:02-0700 1084 dbc WU client calls back to download call
{29ACA6C7-A73B-4457-A81C-DD39AD5F29B3} with code Call complete and error 0
2005-05-25 14:53:02-0700 1084 dbc WU client completed and deleted call
{29ACA6C7-A73B-4457-A81C-DD39AD5F29B3}
2005-05-25 14:53:02-0700 1084 dbc WU client persisted 1 download calls
2005-05-25 14:53:02-0700 1084 5e0 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2005-05-25 14:53:02-0700 3316 d94 ISusInternal::DisconnectCall failed,
hr=8024000C
2005-05-25 14:53:07-0700 1084 dbc REPORT EVENT:
{CCDBF983-5FEE-4D66-863B-E15D4C70613F} 1597 2005-05-25
14:53:02-0700 1 161 101 {B166A6A9-398B-4C81-B8DB-2043CF0672A1} 100 8024401f WindowsUpdate Failure Content Download Error: Download failed.
2005-05-25 14:53:07-0700 1084 dbc REPORT EVENT:
{08DA6929-820F-405C-9507-04BBD126F749} 1598 2005-05-25
14:53:02-0700 1 161 101 {F2FCA9BF-05AD-460A-977C-355CE5734118} 100 8024401f WindowsUpdate Failure Content Download Error: Download failed.
2005-05-25 14:53:10-0700 1084 cf8 Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:53:17-0700 1084 8e4 Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 14:53:17-0700 1084 454 WU client calls back to download call
{360692D1-9987-4977-9403-4BEB38C90541} with code Call progress and error 0
2005-05-25 14:53:18-0700 1084 1e8 AU received event of 0
2005-05-25 14:58:02-0700 3128 3b0 Out of proc datastore is shutting down
2005-05-25 14:58:03-0700 3128 3b0 Out of proc datastore is now inactive
2005-05-25 15:10:32-0700 1084 5e0 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2005-05-25 15:10:32-0700 3316 d94 ISusInternal::DisconnectCall failed,
hr=8024000C
2005-05-25 15:13:10-0700 1084 28c WU client calls back to download call
{360692D1-9987-4977-9403-4BEB38C90541} with code Call progress and error 0
2005-05-25 15:13:18-0700 1084 9e8 Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 15:13:24-0700 1084 1e8 AU received event of 1
2005-05-25 15:13:24-0700 1084 1e8 Successfully launched client for directive 3
2005-05-25 15:13:26-0700 1084 ec Error 8024401f occurred while downloading
update; notifying dependent calls.
2005-05-25 15:13:26-0700 1084 454 WU client calls back to download call
{360692D1-9987-4977-9403-4BEB38C90541} with code Call progress and error 0
2005-05-25 15:13:26-0700 1084 1e8 AU received event of 0

[Robert Aldwinckle]

"Rennie" <Rennie@discussions.microsoft.com> wrote in message

news:055B5713-8455-46ED-B384-AAD099735148@microsoft.com...
> Ok, like many I have a ISA2004 server which much allow user authentication.
> I ran the proxycfg -u to pull my proxy settings which now display for
> winHTTP. I did set up a rule to allow anonymous access just to the
> recommended sites (from scenario 2 - http://support.microsoft.com/?id=885819
> ). I placed the rule at the top of the friewall. When I run WU it now gets to
> the point of downloading the files and fails with error 8024401f.
>
> I will add a seperate post to this thread with the output from
> windowsupdate.log

The 8024410F are supposedly equivalent to HTTP 500 responses
from the remote server.

I think more interesting are the 800901F4 errors that you were also
getting. They mean that an HTTP request received a 404 response
Would your proxy interfere with the URL? Would it respond like that
on its own?

I think that you need to look at the proxy server and find out what it is
doing with the requests. You may be able to get a clearer idea of
what is happening just by taking a packet trace on the client but the
best point to trace would be at that intermediate server.


Good luck

Robert Aldwinckle
---