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Thread: Windows Update Error 8DDD0004

  1. #16
    Olly Guest

    Re: Windows Update Error 8DDD0004

    Cheers for the long post Sky King, however like other readers, this didn't
    solve my issue!
    I eventually tracked it down to a modem driver, which I'd installed
    incorrectly!
    When querying the modem, it used to lock the PC for 30seconds and then
    report that the modem was already in use. After trawling google, I finally
    found the 'correct' driver for it, and lo the Windows Update service website
    now works

    HTH,

    Olly.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


  2. #17
    Olly Guest

    Re: Windows Update Error 8DDD0004

    Cheers for the long post Sky King, however like other readers, this didn't
    solve my issue!
    I eventually tracked it down to a modem driver, which I'd installed
    incorrectly!
    When querying the modem, it used to lock the PC for 30seconds and then
    report that the modem was already in use. After trawling google, I finally
    found the 'correct' driver for it, and lo the Windows Update service website
    now works

    HTH,

    Olly.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


  3. #18
    Olly Guest

    Re: Windows Update Error 8DDD0004

    Cheers for the long post Sky King, however like other readers, this didn't
    solve my issue!
    I eventually tracked it down to a modem driver, which I'd installed
    incorrectly!
    When querying the modem, it used to lock the PC for 30seconds and then
    report that the modem was already in use. After trawling google, I finally
    found the 'correct' driver for it, and lo the Windows Update service website
    now works

    HTH,

    Olly.

    "Sky King" wrote:

    > Hi, Leon;
    >
    > LeonW wrote:
    > > Win XP workstation with SP2 installed.
    > > When going to Windows Update, get:
    > > "Checking for latest version of Windows Update Software"
    > > hanging for about a minute before aborting with error
    > > 8DDD0004. No reference in the KB for that error.

    >
    > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > into a "I can't get there from here because we don't communicate" kinda
    > message, here are some things to try:
    >
    >
    > Close all open applications. Then:
    >
    > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > Trusted Sites, then Sites. Click to clear the "Require server
    > verification....." and then add the following sites to your Trusted Zone:
    >
    >
    > http://www.download.windowsupdate.com
    > http://v5.windowsupdate.microsoft.com
    > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > http://windowsupdate.microsoft.com
    > http://download.windowsupdate.com
    >
    > Then click OK to exit that portion. Still in the Trusted Sites section,
    > click the Custom Level... button; scroll down to the Scripting section and
    > Enable all 3 options there.
    >
    > While still in the Custom Level... section, back up towards the top of the
    > list and check that no ActiveX option is set to Disable. If you don't want
    > to blindly Enable them, at least set it to Prompt.
    >
    > OK and work your way back to the General tab in the Internet Options applet.
    > Click the Delete Files... button, and select the offline files option when
    > presented. When that is done, and still on the General tab, click to clear
    > your History.
    >
    > Close that applet and Control Panel. Open My Computer, right-click to
    > select the drive where this version of Windows is installed and select
    > Properties. Then select Clean Up, pick all items, and let that complete.
    > Use the same Clean Up for any other drives/partitions you may use for IE
    > TIF, TEMP/TMP storage.
    >
    > Almost done. <g> Next go to
    > http://www.microsoft.com/downloads/d...DisplayLang=en
    > and download/install the latest VBScript engine.
    >
    > Restart in SAFE mode. While there delete these two folders:
    > ..:\WINDOWS\SoftwareDistribution\Download
    > ..:\WINDOWS\SoftwareDistribution\DataStore
    >
    > Restart back into "Normal" mode and give WU another try by going directly to
    > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > top). Assuming you get into the WU site without errors, do a "Custom
    > Install" scan of your system. If you get offered a whole bunch of items, you
    > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > installing BITS, Restart the computer and see if WU will work now without
    > further errors.
    >
    > HTH ;)
    >
    > --
    >
    > ....Sky
    >
    > ================
    >
    >
    >
    >


  4. #19
    Joey Guest

    Re: Windows Update Error 8DDD0004

    Im having the same problem!! does any1 know how to get WUWebControl back on
    my add-ons list!!!

    "Olly" wrote:

    > Cheers for the long post Sky King, however like other readers, this didn't
    > solve my issue!
    > I eventually tracked it down to a modem driver, which I'd installed
    > incorrectly!
    > When querying the modem, it used to lock the PC for 30seconds and then
    > report that the modem was already in use. After trawling google, I finally
    > found the 'correct' driver for it, and lo the Windows Update service website
    > now works
    >
    > HTH,
    >
    > Olly.
    >
    > "Sky King" wrote:
    >
    > > Hi, Leon;
    > >
    > > LeonW wrote:
    > > > Win XP workstation with SP2 installed.
    > > > When going to Windows Update, get:
    > > > "Checking for latest version of Windows Update Software"
    > > > hanging for about a minute before aborting with error
    > > > 8DDD0004. No reference in the KB for that error.

    > >
    > > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    > > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    > > into a "I can't get there from here because we don't communicate" kinda
    > > message, here are some things to try:
    > >
    > >
    > > Close all open applications. Then:
    > >
    > > 1. Open Control Panel/Internet Options. On the Security tab, click on
    > > Trusted Sites, then Sites. Click to clear the "Require server
    > > verification....." and then add the following sites to your Trusted Zone:
    > >
    > >
    > > http://www.download.windowsupdate.com
    > > http://v5.windowsupdate.microsoft.com
    > > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    > > http://windowsupdate.microsoft.com
    > > http://download.windowsupdate.com
    > >
    > > Then click OK to exit that portion. Still in the Trusted Sites section,
    > > click the Custom Level... button; scroll down to the Scripting section and
    > > Enable all 3 options there.
    > >
    > > While still in the Custom Level... section, back up towards the top of the
    > > list and check that no ActiveX option is set to Disable. If you don't want
    > > to blindly Enable them, at least set it to Prompt.
    > >
    > > OK and work your way back to the General tab in the Internet Options applet.
    > > Click the Delete Files... button, and select the offline files option when
    > > presented. When that is done, and still on the General tab, click to clear
    > > your History.
    > >
    > > Close that applet and Control Panel. Open My Computer, right-click to
    > > select the drive where this version of Windows is installed and select
    > > Properties. Then select Clean Up, pick all items, and let that complete.
    > > Use the same Clean Up for any other drives/partitions you may use for IE
    > > TIF, TEMP/TMP storage.
    > >
    > > Almost done. <g> Next go to
    > > http://www.microsoft.com/downloads/d...DisplayLang=en
    > > and download/install the latest VBScript engine.
    > >
    > > Restart in SAFE mode. While there delete these two folders:
    > > ..:\WINDOWS\SoftwareDistribution\Download
    > > ..:\WINDOWS\SoftwareDistribution\DataStore
    > >
    > > Restart back into "Normal" mode and give WU another try by going directly to
    > > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    > > of any ActiveX controls if so prompted (watch for the yellow bar at the
    > > top). Assuming you get into the WU site without errors, do a "Custom
    > > Install" scan of your system. If you get offered a whole bunch of items, you
    > > can decline them all EXCEPT for BITS 2.0 which you must install. After
    > > installing BITS, Restart the computer and see if WU will work now without
    > > further errors.
    > >
    > > HTH ;)
    > >
    > > --
    > >
    > > ....Sky
    > >
    > > ================
    > >
    > >
    > >
    > >


  5. #20
    TaurArian [MS-MVP] Guest

    Re: Windows Update Error 8DDD0004

    When accessing the Update site, you receive the 0x8ddd0004 error
    http://update.microsoft.com/windowsu...=en&IsMu=False

    Error that you see in the upper-right corner when you visit the Windows Update Web site on
    a Windows XP-based computer: "[Error number: 0x8DDD0004]"
    http://support.microsoft.com:80/kb/914224/en-us

    Error message when you scan for updates on a Windows XP Service Pack 2-based computer:
    "Error number: 0x8DDD0004"
    http://support.microsoft.com:80/kb/914227



    If necessary manually install the WU 3.0 client and the associated hotfix - see article
    for links

    When you use Automatic Updates to scan for updates or to apply updates to applications
    that use Windows Installer, you experience issues that involve the Svchost.exe process
    http://support.microsoft.com:80/kb/932494


    --
    ====================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Backup and data recovery: http://www.acronis.com.sg/
    Enhancing file system performance: http://www.diskeeper.com/defrag.asp
    Defending your machine: http://defendingyourmachine2.blogspot.com/


    "Joey" <Joey@discussions.microsoft.com> wrote in message
    news:BE8C6D47-3FA6-4229-8187-006609D2C502@microsoft.com...
    | Im having the same problem!! does any1 know how to get WUWebControl back on
    | my add-ons list!!!
    |
    | "Olly" wrote:
    |
    | > Cheers for the long post Sky King, however like other readers, this didn't
    | > solve my issue!
    | > I eventually tracked it down to a modem driver, which I'd installed
    | > incorrectly!
    | > When querying the modem, it used to lock the PC for 30seconds and then
    | > report that the modem was already in use. After trawling google, I finally
    | > found the 'correct' driver for it, and lo the Windows Update service website
    | > now works
    | >
    | > HTH,
    | >
    | > Olly.
    | >
    | > "Sky King" wrote:
    | >
    | > > Hi, Leon;
    | > >
    | > > LeonW wrote:
    | > > > Win XP workstation with SP2 installed.
    | > > > When going to Windows Update, get:
    | > > > "Checking for latest version of Windows Update Software"
    | > > > hanging for about a minute before aborting with error
    | > > > 8DDD0004. No reference in the KB for that error.
    | > >
    | > > Basically, this error (0X8DDD0004) translates to "ErrorControlFailed" which
    | > > I admit doesn't mean a whole lot. :) Working on the premise that it falls
    | > > into a "I can't get there from here because we don't communicate" kinda
    | > > message, here are some things to try:
    | > >
    | > >
    | > > Close all open applications. Then:
    | > >
    | > > 1. Open Control Panel/Internet Options. On the Security tab, click on
    | > > Trusted Sites, then Sites. Click to clear the "Require server
    | > > verification....." and then add the following sites to your Trusted Zone:
    | > >
    | > >
    | > > http://www.download.windowsupdate.com
    | > > http://v5.windowsupdate.microsoft.com
    | > > https://v5.windowsupdate.microsoft.com (note the HTTPS )
    | > > http://windowsupdate.microsoft.com
    | > > http://download.windowsupdate.com
    | > >
    | > > Then click OK to exit that portion. Still in the Trusted Sites section,
    | > > click the Custom Level... button; scroll down to the Scripting section and
    | > > Enable all 3 options there.
    | > >
    | > > While still in the Custom Level... section, back up towards the top of the
    | > > list and check that no ActiveX option is set to Disable. If you don't want
    | > > to blindly Enable them, at least set it to Prompt.
    | > >
    | > > OK and work your way back to the General tab in the Internet Options applet.
    | > > Click the Delete Files... button, and select the offline files option when
    | > > presented. When that is done, and still on the General tab, click to clear
    | > > your History.
    | > >
    | > > Close that applet and Control Panel. Open My Computer, right-click to
    | > > select the drive where this version of Windows is installed and select
    | > > Properties. Then select Clean Up, pick all items, and let that complete.
    | > > Use the same Clean Up for any other drives/partitions you may use for IE
    | > > TIF, TEMP/TMP storage.
    | > >
    | > > Almost done. <g> Next go to
    | > >
    http://www.microsoft.com/downloads/d...DisplayLang=en
    | > > and download/install the latest VBScript engine.
    | > >
    | > > Restart in SAFE mode. While there delete these two folders:
    | > > ..:\WINDOWS\SoftwareDistribution\Download
    | > > ..:\WINDOWS\SoftwareDistribution\DataStore
    | > >
    | > > Restart back into "Normal" mode and give WU another try by going directly to
    | > > http://v5.windowsupdate.microsoft.com in IE. Be sure to allow the install
    | > > of any ActiveX controls if so prompted (watch for the yellow bar at the
    | > > top). Assuming you get into the WU site without errors, do a "Custom
    | > > Install" scan of your system. If you get offered a whole bunch of items, you
    | > > can decline them all EXCEPT for BITS 2.0 which you must install. After
    | > > installing BITS, Restart the computer and see if WU will work now without
    | > > further errors.
    | > >
    | > > HTH ;)
    | > >
    | > > --
    | > >
    | > > ....Sky
    | > >
    | > > ================
    | > >
    | > >
    | > >
    | > >



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