windows update failed - log shows error 8024402c

[JoeP]

tried to download and install two updates after upgrading to XP2 and received
message that update failed during the download phase. The windows update log
shows error 8024402c. How do I fix this?

[Torgeir Bakken \(MVP\)]

JoeP wrote:

> tried to download and install two updates after upgrading to XP2 and received
> message that update failed during the download phase. The windows update log
> shows error 8024402c. How do I fix this?
Hi

If you are behind a Microsoft ISA, this one might be relevant:

XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
Microsoft ISA server
http://www.electrosonics.net/technot...0x8024402C.htm


If the above is not relevant, here are some other things to try:

When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en


You might need to use proxycfg.exe (see link above) to either set
or remove a proxy server configuration:

Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").

Run this command to see what proxy configuration WU uses:

proxycfg


If you don't have a proxy, you will need status

Direct access (no proxy server).


If it reports anything else, to set direct access:

proxycfg -d


To get more help on proxycfg:

proxycfg -?


Please take a look at this post as well:

http://groups.google.com/groups?selm...ing.google.com


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

thanks - this did the trick.


>-----Original Message-----
>JoeP wrote:
>
>> tried to download and install two updates after
upgrading to XP2 and received
>> message that update failed during the download phase.
The windows update log
>> shows error 8024402c. How do I fix this?
>Hi
>
>If you are behind a Microsoft ISA, this one might be
relevant:
>
>XP Windows Update Error 0x8024402C / 0x80072f78 when
behind a
>Microsoft ISA server
>http://www.electrosonics.net/technot...or0x8024402C.h
tm
>
>
>If the above is not relevant, here are some other things
to try:
>
>When searching for available updates on the Windows
Update site, you
>receive the 0x8024402C, 0x80240030 or 0x8024502d error.
>http://v5.windowsupdate.microsoft.co...umer/showartic
le.aspx?articleid=26&ln=en
>
>
>You might need to use proxycfg.exe (see link above) to
either set
>or remove a proxy server configuration:
>
>Open a command prompt (Start/Run and then "cmd.exe"
without the
>quotes").
>
>Run this command to see what proxy configuration WU uses:
>
>proxycfg
>
>
>If you don't have a proxy, you will need status
>
> Direct access (no proxy server).
>
>
>If it reports anything else, to set direct access:
>
>proxycfg -d
>
>
>To get more help on proxycfg:
>
>proxycfg -?
>
>
>Please take a look at this post as well:
>
>http://groups.google.com/groups?
selm=6dda2a6a.0409170230.4fc03090%40posting.google.com
>
>
>--
>torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
>Administration scripting examples and an ONLINE version of
>the 1328 page Scripting Guide:
>http://www.microsoft.com/technet/scr...r/default.mspx
>.
>

[e3lphaba]

This has been driving me CraZy, that my new laptop wouldn't update BUT - I found a work-around =)

I was thinking about it.. the MS forum kept sayng it didn't like the proxy settings - even though I use Comcast and there ARE no proxy settings - so here goes..

I went to a page that listed FREE proxy servers - and finally found one that worked:Proxy server 209.55.33.101 port 80 - set my explorer LAN Connection, proxy to that and Microsoft Update WORKS, no 8024402C error.

Use that as a temporary setting because Google search doesn't like it for instance =)