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Thread: Windows Update Fails, Server 2008 Web Edition (x86), 0x8000FFFF

  1. #1
    Jason Burton Guest

    Windows Update Fails, Server 2008 Web Edition (x86), 0x8000FFFF

    Windows Update.log has the following:
    2008-11-24 08:21:38:414 996 928 Handler FATAL: UH: 0x8000ffff: Async stage
    operation failed in CUHCbsHandler::StageCbsPackage
    2008-11-24 08:21:38:414 996 928 Handler FATAL: Request generation for CBS
    update complete with hr=0x8000ffff and pfResetSandbox=0

    I have about 28 updates that need install, and I cant install ANY windows
    update.

  2. #2
    PA Bear [MS MVP] Guest
    Tip: Temporarily disable real-time protection by your anti-virus and/or
    anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
    Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
    to install the update(s). If you disable a third-party firewall, do NOT
    connect to the internet without having the Windows Firewall enabled!

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update.

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.

  3. #3
    Jason Burton Guest
    I had attempted each:

    1. Batch file (register.bat) ran as admin, and appears okay... starts.. (or
    seams)
    2. Reinstall the Windows Update agent... that fails with the same code.
    8000ffff
    3. Rename SoftwareDistribution folder, I did that and restarted windows
    update service, still 8000ffff.

    Here's the output from the bat:

    C:\Users\admin\Desktop>net stop wuauserv
    The Windows Update service is stopping.
    The Windows Update service was stopped successfully.

    C:\Users\admin\Desktop>net stop Cryptsvc
    The Cryptographic Services service is stopping..
    The Cryptographic Services service was stopped successfully.

    C:\Users\admin\Desktop>ren C:\Windows\SoftwareDistribution SD.old

    C:\Users\admin\Desktop>ren C:\Windows\system32\catroot2 catroot2.old
    A duplicate file name exists, or the file
    cannot be found.

    C:\Users\admin\Desktop>net start wuauserv
    The Windows Update service is starting.
    The Windows Update service was started successfully.

    C:\Users\admin\Desktop>net start Cryptsvc
    The Cryptographic Services service is starting.
    The Cryptographic Services service was started successfully.

  4. #4
    Jaime T Guest

    Re: Windows Update Fails, Server 2008 Web Edition (x86), 0x8000FFF

    I had this same problem after a new install of Windows Server 2008 x64.
    Found this site and it fixed the issue. It was a permission problem on the
    server.

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