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Thread: Vista Automatic Updates Error 0x80070424

  1. #1
    Shane R. Guest

    Vista Automatic Updates Error 0x80070424

    Windows Vista Home Premium 32bit SP1

    System scanned with no virus's etc... found.

    Recently when trying to update anything that is updated via Windows Updater
    like general Window's updates or Windows Defender updates I receive the error
    0x80070424

    Windows Security Alerts inform me that I am "unsafe" because automatic
    updater has been disabled, when I choose to Change Settings and Install
    Updates Automaticly which is the recommended I am notified that Security
    Center can't change my automatic update settings.

    I ran a system verification phase scan via command prompt as administrator
    and "Windows Resource Protection found corrupt files but was unable to fix
    some of them."

    If you have any questions or any information I would greatly appreciate it.
    Thank you!


  2. #2
    Engel Guest

    RE: Vista Automatic Updates Error 0x80070424

    Hello Shane,


    0x80070424

    -2147023836

    ERROR_SERVICE_DOES_NOT_EXIST BITS service is deleted.

    80070424 usually means that the BITS service (required by Windows Update) is
    not running.


    Have a look at this articles. It may be relevant to your problem.

    The above explanation was for a previous Version of BITS but, there has been
    an update for BITS since Vista came out.
    <http://support.microsoft.com/kb/939159>

    Is BITS disabled ? It can be set to Manual and the system will update
    successfully but, will not update if BITS is Disabled.
    Suggest you run the BITS Repair Tool to see if that helps resolve the issue
    after installing the update for it:
    <http://support.microsoft.com/kb/940520>
    -=-


    Ensure you do not have "Vundo". Clean it up if you do.

    It seems possible that your Windows installation has been deliberately
    damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
    protected by a rootkit.)) so as to prevent you updating your system or
    removing the trojan.

    Your first priority must be to cleanse your PC of all malware.

    A very good antimalware app is SUPERAntiSpyware.

    There is a free version (on demand scanning only), the paid for version
    includes active monitoring, similar to Windows defender:
    <http://www.superantispyware.com/>
    The trial version of SUPERAntiSpyware Pro (SAS):
    <http://www.superantispyware.com/superantispywarefreevspro.html>



    Can't fix BITS - Windows Update
    <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=307d21a2-eb9a-4859-b139-78997305deff&mid=307d21a2-eb9a-4859-b139-78997305deff>


    This will give you a starting point for your troubleshooting anyway.


    Please let us know if the problem remains


    I hope this helps (it should)!

    Ǝиçεl
    - -- ---





    "Shane R." wrote:

    > Windows Vista Home Premium 32bit SP1
    >
    > System scanned with no virus's etc... found.
    >
    > Recently when trying to update anything that is updated via Windows Updater
    > like general Window's updates or Windows Defender updates I receive the error
    > 0x80070424
    >
    > Windows Security Alerts inform me that I am "unsafe" because automatic
    > updater has been disabled, when I choose to Change Settings and Install
    > Updates Automaticly which is the recommended I am notified that Security
    > Center can't change my automatic update settings.
    >
    > I ran a system verification phase scan via command prompt as administrator
    > and "Windows Resource Protection found corrupt files but was unable to fix
    > some of them."
    >
    > If you have any questions or any information I would greatly appreciate it.
    > Thank you!
    >


  3. #3
    PA Bear [MS MVP] Guest

    Re: Vista Automatic Updates Error 0x80070424

    > System scanned with no virus's etc... found.

    Nevertheless, there's a very strong possibility that you have a Vundo
    infection, which is usually accompanied by ZLOB and/or SDBot infections, all
    of which are protected by a rootkit.

    Run a thorough check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_R...:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/...moving_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjuction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://spywarehammer.com/simplemachi...php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.

    ==========================================

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    Shane R. wrote:
    > Windows Vista Home Premium 32bit SP1
    >
    > System scanned with no virus's etc... found.
    >
    > Recently when trying to update anything that is updated via Windows
    > Updater
    > like general Window's updates or Windows Defender updates I receive the
    > error 0x80070424
    >
    > Windows Security Alerts inform me that I am "unsafe" because automatic
    > updater has been disabled, when I choose to Change Settings and Install
    > Updates Automaticly which is the recommended I am notified that Security
    > Center can't change my automatic update settings.
    >
    > I ran a system verification phase scan via command prompt as administrator
    > and "Windows Resource Protection found corrupt files but was unable to fix
    > some of them."
    >
    > If you have any questions or any information I would greatly appreciate
    > it.
    > Thank you!



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