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Thread: Can't download updates! I keep getting error 80244019

  1. 20-10-2008 #1
    tj2030
    tj2030 is offline Member
    Join Date
    Oct 2008
    Posts
    2

    Can't download updates! I keep getting error 80244019

    I have Windows Vista Business and can't download any updates. I get the error code 80244019. I also can't get any updates for windows defender and get the error 0x80244019. I noticed yesterday in my internet protocol version 4 (tcp/ipv4) properties that it was using the following DNS server addresses: 85.255.155.140 and 85.255.112.157. I always automatically obtain a DNS server address so I think the virus that I had on it previously changed that option. I changed it back to automatically obtain the DNS address but still have problems. Please Help! I've been searching all over for a solution to my problem.

    Here's my hijackthis log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:20:45 PM, on 10/19/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Search Settings\SearchSettings.exe
    C:\Program Files\Pando Networks\Pando\pando.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Internet Explorer\ieuser.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
    O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\Pando.exe" /Minimized
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O15 - Trusted Zone: http://download.windowsupdate.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}: NameServer = 85.255.113.140,85.255.112.157
    O17 - HKLM\System\CS2\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}: NameServer = 85.255.113.140,85.255.112.157
    O17 - HKLM\System\CS3\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}: NameServer = 85.255.113.140,85.255.112.157
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdaoy.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 9442 bytes
    Tj2030
    Reply With Quote Reply With Quote
  2. 20-10-2008 #2
    Engel Guest

    RE: Can't download updates! I keep getting error 80244019

    Hello tj2030,

    See if the solution in this thread helps.

    <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=35dc2901-d919-4289-90f1-c2901a79ad63&mid=35dc2901-d919-4289-90f1-c2901a79ad63>


    I hope this post is helpful.

    Let us know how it works ºut.

    Good luck

    Ǝиçεl
    -=-


    "tj2030" wrote:

    >
    > I have Windows Vista Business and can't download any updates. I get the
    > error code 80244019. I also can't get any updates for windows defender
    > and get the error 0x80244019. I noticed yesterday in my internet
    > protocol version 4 (tcp/ipv4) properties that it was using the following
    > DNS server addresses: 85.255.155.140 and 85.255.112.157. I always
    > automatically obtain a DNS server address so I think the virus that I
    > had on it previously changed that option. I changed it back to
    > automatically obtain the DNS address but still have problems. Please
    > Help! I've been searching all over for a solution to my problem.
    >
    > Here's my hijackthis log:
    >
    > Logfile of Trend Micro HijackThis v2.0.2
    > Scan saved at 8:20:45 PM, on 10/19/2008
    > Platform: Windows Vista SP1 (WinNT 6.00.1905)
    > MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    > Boot mode: Normal
    >
    > Running processes:
    > C:\Windows\system32\csrss.exe
    > C:\Windows\system32\wininit.exe
    > C:\Windows\system32\csrss.exe
    > C:\Windows\system32\services.exe
    > C:\Windows\system32\lsass.exe
    > C:\Windows\system32\lsm.exe
    > C:\Windows\system32\winlogon.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\system32\nvvsvc.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\System32\svchost.exe
    > C:\Windows\System32\svchost.exe
    > C:\Windows\System32\svchost.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\system32\SLsvc.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\system32\rundll32.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\System32\spoolsv.exe
    > C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    > C:\Windows\system32\Dwm.exe
    > C:\Windows\system32\taskeng.exe
    > C:\Windows\Explorer.EXE
    > C:\Program Files\Windows Defender\MSASCui.exe
    > C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    > C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    > C:\Windows\RtHDVCpl.exe
    > C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    > C:\Windows\System32\rundll32.exe
    > C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    > C:\Program Files\Search Settings\SearchSettings.exe
    > C:\Program Files\Pando Networks\Pando\pando.exe
    > C:\Program Files\Windows Media Player\wmpnscfg.exe
    > C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    > C:\Windows\system32\svchost.exe
    > C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    > C:\Program Files\Common Files\Apple\Mobile Device
    > Support\bin\AppleMobileDeviceService.exe
    > C:\Program Files\Bonjour\mDNSResponder.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\System32\svchost.exe
    > C:\Windows\System32\svchost.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\system32\svchost.exe
    > C:\Windows\System32\svchost.exe
    > C:\Windows\system32\SearchIndexer.exe
    > C:\Windows\system32\DRIVERS\xaudio.exe
    > C:\Program Files\Windows Media Player\wmpnetwk.exe
    > C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    > C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    > C:\Windows\system32\taskeng.exe
    > C:\Windows\system32\svchost.exe
    > C:\Program Files\Internet Explorer\ieuser.exe
    > C:\Program Files\Internet Explorer\iexplore.exe
    > C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    > C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
    > C:\Program Files\Windows Media Player\wmplayer.exe
    > C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    > C:\Windows\system32\wbem\wmiprvse.exe
    >
    > R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    > about:blank
    > R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
    > = http://go.microsoft.com/fwlink/?LinkId=54896
    > R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    > http://go.microsoft.com/fwlink/?LinkId=54896
    > R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    >
    > R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    > R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    > R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName
    > =
    > R3 - URLSearchHook: SearchSettings Class -
    > {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search
    > Settings\kb127\SearchSettings.dll
    > O1 - Hosts: ::1 localhost
    > O2 - BHO: Adobe PDF Reader Link Helper -
    > {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
    > Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    > O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -
    > {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program
    > Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    > O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -
    > C:\Program Files\Common Files\Symantec
    > Shared\coShared\Browser\2.6\coIEPlg.dll
    > O2 - BHO: Symantec Intrusion Prevention -
    > {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -
    > C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    > O2 - BHO: Groove GFS Browser Helper -
    > {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft
    > Office\Office12\GrooveShellExtensions.dll
    > O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
    > C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    > O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D}
    > - C:\Program Files\Search Settings\kb127\SearchSettings.dll
    > O3 - Toolbar: Show Norton Toolbar -
    > {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common
    > Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
    > O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows
    > Defender\MSASCui.exe -hide
    > O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
    > Files\Java\jre1.6.0_07\bin\jusched.exe"
    > O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software
    > Update\HPWuSchd2.exe
    > O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    > O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
    > Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    > O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
    > Shared\ccApp.exe"
    > O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
    > O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
    > Office\Office12\GrooveMonitor.exe"
    > O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common
    > Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    > O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
    > Files\QuickTime\QTTask.exe" -atboottime
    > O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
    > C:\Windows\system32\NvCpl.dll,NvStartup
    > O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
    > C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    > O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
    > Files\Real\Update_OB\realsched.exe" -osboot
    > O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search
    > Settings\SearchSettings.exe
    > O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando
    > Networks\Pando\Pando.exe" /Minimized
    > O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media
    > Player\WMPNSCFG.exe
    > O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows
    > Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    > O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe
    > oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
    > O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program
    > Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    > O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program
    > Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    > O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
    > Files\HP\Digital Imaging\bin\hpqtra08.exe
    > O8 - Extra context menu item: E&xport to Microsoft Excel -
    > res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
    > O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
    > C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
    > O9 - Extra 'Tools' menuitem: Sun Java Console -
    > {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
    > Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
    > O9 - Extra button: Send to OneNote -
    > {2670000A-7350-4f3c-8081-5663EE0C6C49} -
    > C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    > O9 - Extra 'Tools' menuitem: S&end to OneNote -
    > {2670000A-7350-4f3c-8081-5663EE0C6C49} -
    > C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    > O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
    > C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
    > O13 - Gopher Prefix:
    > O15 - Trusted Zone: http://download.windowsupdate.com
    > O17 -
    > HKLM\System\CCS\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
    > NameServer = 85.255.113.140,85.255.112.157
    > O17 -
    > HKLM\System\CS2\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
    > NameServer = 85.255.113.140,85.255.112.157
    > O17 -
    > HKLM\System\CS3\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
    > NameServer = 85.255.113.140,85.255.112.157
    > O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD}
    > - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    > O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program
    > Files\Common Files\Apple\Mobile Device
    > Support\bin\AppleMobileDeviceService.exe
    > O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -
    > C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    > O23 - Service: Bonjour Service - Apple Inc. - C:\Program
    > Files\Bonjour\mDNSResponder.exe
    > O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation
    > - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    > O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
    > Corporation - C:\Program Files\Common Files\Symantec
    > Shared\ccSvcHst.exe
    > O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -
    > Symantec Corporation - C:\Program Files\Common Files\Symantec
    > Shared\ccSvcHst.exe
    > O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program
    > Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    > O23 - Service: LiveUpdate - Symantec Corporation - C:\Program
    > Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    > O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program
    > Files\Common Files\Symantec Shared\ccSvcHst.exe
    > O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA
    > Corporation - C:\Windows\system32\nvvsvc.exe
    > O23 - Service: Symantec Core LC - Unknown owner -
    > C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    > O23 - Service: Windows Tribute Service - Unknown owner -
    > C:\Windows\system32\kdaoy.exe
    > O23 - Service: XAudioService - Conexant Systems, Inc. -
    > C:\Windows\system32\DRIVERS\xaudio.exe
    >
    > --
    > End of file - 9442 bytes
    >
    >
    > --
    > tj2030
    > ------------------------------------------------------------------------
    > tj2030's Profile: http://forums.techarena.in/members/tj2030.htm
    > View this thread: Can't download updates! I keep getting error 80244019
    >
    > http://forums.techarena.in
    >
    >
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  3. 21-10-2008 #3
    PA Bear [MS MVP] Guest

    Re: Can't download updates! I keep getting error 80244019

    We do not work with HijackThis logs in public newsgroups.

    You've got a WareOut infection (at the very least). Run a /thorough/ check
    for hijackware, including posting your hijackthis log to an appropriate
    forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_R...:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/...moving_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjunction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://spywarehammer.com/simplemachi...php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    tj2030 wrote:
    > I have Windows Vista Business and can't download any updates. I get the
    > error code 80244019. I also can't get any updates for windows defender
    > and get the error 0x80244019. I noticed yesterday in my internet
    > protocol version 4 (tcp/ipv4) properties that it was using the following
    > DNS server addresses: 85.255.155.140 and 85.255.112.157. I always
    > automatically obtain a DNS server address so I think the virus that I
    > had on it previously changed that option. I changed it back to
    > automatically obtain the DNS address but still have problems. Please
    > Help! I've been searching all over for a solution to my problem.
    >
    > Here's my hijackthis log:
    <snip>

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  4. 22-10-2008 #4
    tj2030
    tj2030 is offline Member
    Join Date
    Oct 2008
    Posts
    2
    Thank you Engel and PA Bear. Turns out, I scanned my computer with Spybot - Search and Destroy and it found and fixed 64 malware/spyware issues. I then restarted and was able to download the updates! I wish I would have scanned with this program a LONG time ago instead of relying on just norton and malwarebytes. Thank you so much for your responses again and take care!
    Tj2030
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  5. 22-10-2008 #5
    Engel Guest

    Re: Can't download updates! I keep getting error 80244019


    Thanks for the feedback "tj2030", glad you able to resolve the issue.
    -=-

    "tj2030" wrote:

    >
    > Thank you Engel and PA Bear. Turns out, I scanned my computer with
    > Spybot - Search and Destroy and it found and fixed 64 malware/spyware
    > issues. I then restarted and was able to download the updates! I wish I
    > would have scanned with this program a LONG time ago instead of relying
    > on just norton and malwarebytes. Thank you so much for your responses
    > again and take care!
    >
    >
    > --
    > tj2030
    > ------------------------------------------------------------------------
    > tj2030's Profile: http://forums.techarena.in/members/tj2030.htm
    > View this thread: Can't download updates! I keep getting error 80244019
    >
    > http://forums.techarena.in
    >
    >
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« Update for Windows XP (KB896344) - Error Code: 0x8007F0EA | Silverlight update KB957938 failure »

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