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Thread: WindowsUpdate_80244019 Help

  1. #1
    Bipin Guest

    WindowsUpdate_80244019 Help


    Pls. help me with WindowsUpdate_80240016 error. i m unable to update

    Thanks
    Bipin


  2. #2
    MowGreen [MVP] Guest

    Re: WindowsUpdate_80244019 Help

    0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    Http status 404 - object not found.

    Click the Start orb, in the Search box type in services
    Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    *Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    Properties
    Set the Startup type to Automatic

    *Do NOT* select Automatic delayed start

    Click Apply, OK and then restart the system.
    Try to update now.

    If no joy, which Version of Windows [and Service Pack level] and which
    firewall is being used ?


    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Bipin wrote:

    >
    > Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    >
    > Thanks
    > Bipin
    >


  3. #3
    AytacOnline Guest

    Re: WindowsUpdate_80244019 Help

    I had the same problem and I followed all the steps you've write down here,
    but it isn't working
    My laptop is Windows Vista Home Basic and Service Pack 1
    And my Windows firewall was turned off, I've turned on again, but it stil
    doesn't work.

    "MowGreen [MVP]" wrote:

    > 0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    > Http status 404 - object not found.
    >
    > Click the Start orb, in the Search box type in services
    > Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    > *Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    > Properties
    > Set the Startup type to Automatic
    >
    > *Do NOT* select Automatic delayed start
    >
    > Click Apply, OK and then restart the system.
    > Try to update now.
    >
    > If no joy, which Version of Windows [and Service Pack level] and which
    > firewall is being used ?
    >
    >
    > MowGreen [MVP 2003-2009]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > Bipin wrote:
    >
    > >
    > > Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    > >
    > > Thanks
    > > Bipin
    > >

    >


  4. #4
    MowGreen [MVP] Guest

    Re: WindowsUpdate_80244019 Help

    Please make another attempt to update. If it fails again, post the last
    50 or so lines of the WindowsUpdate.log located in WINDOWS.

    How to read the Windowsupdate.log file
    http://support.microsoft.com/kb/902093

    Start at the bottom of the log for the most recent entries. IF there are
    no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    log for older entries and see if any are located there.
    Post back with a section of the log that contains FATAL or WARNING entries.

    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    AytacOnline wrote:

    > I had the same problem and I followed all the steps you've write down here,
    > but it isn't working
    > My laptop is Windows Vista Home Basic and Service Pack 1
    > And my Windows firewall was turned off, I've turned on again, but it stil
    > doesn't work.
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    >>Http status 404 - object not found.
    >>
    >>Click the Start orb, in the Search box type in services
    >>Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    >>*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    >>Properties
    >>Set the Startup type to Automatic
    >>
    >>*Do NOT* select Automatic delayed start
    >>
    >>Click Apply, OK and then restart the system.
    >>Try to update now.
    >>
    >>If no joy, which Version of Windows [and Service Pack level] and which
    >>firewall is being used ?
    >>
    >>
    >>MowGreen [MVP 2003-2009]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>
    >>Bipin wrote:
    >>
    >>
    >>>
    >>>Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    >>>
    >>>Thanks
    >>>Bipin
    >>>

    >>


  5. #5
    AytacOnline Guest

    Re: WindowsUpdate_80244019 Help

    These are the last 50 lines on my WindowsUpdate.log

    2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    error 0x8024402c
    2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x8024402c
    2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x8024402c
    2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    for http://download.windowsupdate.com/v8...v3wuredir.cab:
    error 0x8024402c
    2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    80072ee7.
    2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    0x8024402c
    2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x8024402c
    2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    80072ee7.
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    80072ee7.
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x8024402c
    2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x8024402c
    2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    80072ee7.
    2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    0x8024402c
    2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x8024402c
    2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x8024402c
    2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    for http://download.microsoft.com/v8/win...v3wuredir.cab:
    error 0x8024402c
    2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80190194
    2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x80190194
    2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    0x80190194
    2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    download package information, error = 0x80244019
    2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    = 0x80244019
    2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    self-update check returned 0x80244019
    2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    2008-10-20 21:17:24:777 1188 1440 Agent *********
    2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-10-20 21:17:24:777 1188 1440 Agent *************
    2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    for update with error 0x80244019
    2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    result = 0x80244019
    2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    error code 80244019
    2008-10-20 21:17:24:777 1188 414 AU #########
    2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    2008-10-20 21:17:24:777 1188 414 AU #############
    2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    2008-10-21 00:17:24
    2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    2008-10-21 01:00:00
    2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    {3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    Synchronization Windows Update Client failed to detect with error 0x80244019.


    "MowGreen [MVP]" wrote:

    > Please make another attempt to update. If it fails again, post the last
    > 50 or so lines of the WindowsUpdate.log located in WINDOWS.
    >
    > How to read the Windowsupdate.log file
    > http://support.microsoft.com/kb/902093
    >
    > Start at the bottom of the log for the most recent entries. IF there are
    > no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    > log for older entries and see if any are located there.
    > Post back with a section of the log that contains FATAL or WARNING entries.
    >
    > MowGreen [MVP 2003-2009]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > AytacOnline wrote:
    >
    > > I had the same problem and I followed all the steps you've write down here,
    > > but it isn't working
    > > My laptop is Windows Vista Home Basic and Service Pack 1
    > > And my Windows firewall was turned off, I've turned on again, but it stil
    > > doesn't work.
    > >
    > > "MowGreen [MVP]" wrote:
    > >
    > >
    > >>0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    > >>Http status 404 - object not found.
    > >>
    > >>Click the Start orb, in the Search box type in services
    > >>Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    > >>*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    > >>Properties
    > >>Set the Startup type to Automatic
    > >>
    > >>*Do NOT* select Automatic delayed start
    > >>
    > >>Click Apply, OK and then restart the system.
    > >>Try to update now.
    > >>
    > >>If no joy, which Version of Windows [and Service Pack level] and which
    > >>firewall is being used ?
    > >>
    > >>
    > >>MowGreen [MVP 2003-2009]
    > >>===============
    > >> *-343-* FDNY
    > >>Never Forgotten
    > >>===============
    > >>
    > >>
    > >>
    > >>Bipin wrote:
    > >>
    > >>
    > >>>
    > >>>Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    > >>>
    > >>>Thanks
    > >>>Bipin
    > >>>
    > >>

    >


  6. #6
    MowGreen [MVP] Guest

    Re: WindowsUpdate_80244019 Help

    There's a communication issue with the update servers.
    Check the WindowsUpdate.log again to see if the latest Version of the
    Windows Update Agent is installed. It will show in the log as -

    2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    whether self-update is required ***********
    2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    version = 7.2.6001.784
    <snip>
    There will be a list of .dll files being checked.

    Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    and do Method 1 and 2 for Vista.

    If no joy, see: http://support.microsoft.com/kb/883821
    Click on the '0x80072EE7 error code' and see if the HOSTS file
    needs edtiting and read the Note under it to see if anything listed
    pertains to the system.

    If still no joy - You may encounter temporary connection-related errors
    when you use Windows Update or Microsoft Update to install updates
    http://support.microsoft.com/kb/836941


    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    AytacOnline wrote:

    > These are the last 50 lines on my WindowsUpdate.log
    >
    > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > used : <>
    > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > SendRequestUsingProxy failed for
    > <http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    > error 0x8024402c
    > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation failed with 0x8024402c
    > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > ShouldFileBeDownloaded failed with 0x8024402c
    > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    > for http://download.windowsupdate.com/v8...v3wuredir.cab:
    > error 0x8024402c
    > 2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > 2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    > 80072ee7.
    > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > used : <>
    > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > SendRequestUsingProxy failed for
    > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > 0x8024402c
    > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation failed with 0x8024402c
    > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > ShouldFileBeDownloaded failed with 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > 80072ee7.
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > used : <>
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > SendRequestUsingProxy failed for
    > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation failed with 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > ShouldFileBeDownloaded failed with 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > 80072ee7.
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > used : <>
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > SendRequestUsingProxy failed for
    > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation failed with 0x8024402c
    > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > ShouldFileBeDownloaded failed with 0x8024402c
    > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    > 80072ee7.
    > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > used : <>
    > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > SendRequestUsingProxy failed for
    > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > 0x8024402c
    > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation failed with 0x8024402c
    > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > ShouldFileBeDownloaded failed with 0x8024402c
    > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    > for http://download.microsoft.com/v8/win...v3wuredir.cab:
    > error 0x8024402c
    > 2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > 2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    > 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > SendRequestToServerForFileInformation failed with 0x80190194
    > 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > ShouldFileBeDownloaded failed with 0x80190194
    > 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    > for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    > 0x80190194
    > 2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    > download package information, error = 0x80244019
    > 2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    > = 0x80244019
    > 2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    > self-update check returned 0x80244019
    > 2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    > 2008-10-20 21:17:24:777 1188 1440 Agent *********
    > 2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    > [CallerId = AutomaticUpdates]
    > 2008-10-20 21:17:24:777 1188 1440 Agent *************
    > 2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    > for update with error 0x80244019
    > 2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    > [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > 2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    > result = 0x80244019
    > 2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    > error code 80244019
    > 2008-10-20 21:17:24:777 1188 414 AU #########
    > 2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    > [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > 2008-10-20 21:17:24:777 1188 414 AU #############
    > 2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    > 2008-10-21 00:17:24
    > 2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    > 2008-10-21 01:00:00
    > 2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    > {3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    > 21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    > Synchronization Windows Update Client failed to detect with error 0x80244019.
    >
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>Please make another attempt to update. If it fails again, post the last
    >>50 or so lines of the WindowsUpdate.log located in WINDOWS.
    >>
    >>How to read the Windowsupdate.log file
    >>http://support.microsoft.com/kb/902093
    >>
    >>Start at the bottom of the log for the most recent entries. IF there are
    >>no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    >>log for older entries and see if any are located there.
    >>Post back with a section of the log that contains FATAL or WARNING entries.
    >>
    >>MowGreen [MVP 2003-2009]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>AytacOnline wrote:
    >>
    >>
    >>>I had the same problem and I followed all the steps you've write down here,
    >>>but it isn't working
    >>>My laptop is Windows Vista Home Basic and Service Pack 1
    >>>And my Windows firewall was turned off, I've turned on again, but it stil
    >>>doesn't work.
    >>>
    >>>"MowGreen [MVP]" wrote:
    >>>
    >>>
    >>>
    >>>>0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    >>>>Http status 404 - object not found.
    >>>>
    >>>>Click the Start orb, in the Search box type in services
    >>>>Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    >>>>*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    >>>>Properties
    >>>>Set the Startup type to Automatic
    >>>>
    >>>>*Do NOT* select Automatic delayed start
    >>>>
    >>>>Click Apply, OK and then restart the system.
    >>>>Try to update now.
    >>>>
    >>>>If no joy, which Version of Windows [and Service Pack level] and which
    >>>>firewall is being used ?
    >>>>
    >>>>
    >>>>MowGreen [MVP 2003-2009]
    >>>>===============
    >>>> *-343-* FDNY
    >>>>Never Forgotten
    >>>>===============
    >>>>
    >>>>
    >>>>
    >>>>Bipin wrote:
    >>>>
    >>>>
    >>>>
    >>>>>Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    >>>>>
    >>>>>Thanks
    >>>>>Bipin
    >>>>>
    >>>>


  7. #7
    AytacOnline Guest

    Re: WindowsUpdate_80244019 Help

    I think my problem is inside hosts.sam file
    I've searched the problem with the link you gave me
    http://support.microsoft.com/kb/883821
    then I looked up to the hosts.sam file and I opened it with notepad.exe
    And it looks like this
    -------------------------------------------------------------------------------------------------
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    127.0.0.1 localhost
    ::1 localhost
    -------------------------------------------------------------------------------------------------

    "MowGreen [MVP]" wrote:

    > There's a communication issue with the update servers.
    > Check the WindowsUpdate.log again to see if the latest Version of the
    > Windows Update Agent is installed. It will show in the log as -
    >
    > 2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    > whether self-update is required ***********
    > 2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    > D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    > 2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    > D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    > version = 7.2.6001.784
    > <snip>
    > There will be a list of .dll files being checked.
    >
    > Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > and do Method 1 and 2 for Vista.
    >
    > If no joy, see: http://support.microsoft.com/kb/883821
    > Click on the '0x80072EE7 error code' and see if the HOSTS file
    > needs edtiting and read the Note under it to see if anything listed
    > pertains to the system.
    >
    > If still no joy - You may encounter temporary connection-related errors
    > when you use Windows Update or Microsoft Update to install updates
    > http://support.microsoft.com/kb/836941
    >
    >
    > MowGreen [MVP 2003-2009]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > AytacOnline wrote:
    >
    > > These are the last 50 lines on my WindowsUpdate.log
    > >
    > > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > used : <>
    > > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestUsingProxy failed for
    > > <http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    > > error 0x8024402c
    > > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation failed with 0x8024402c
    > > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > ShouldFileBeDownloaded failed with 0x8024402c
    > > 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    > > for http://download.windowsupdate.com/v8...v3wuredir.cab:
    > > error 0x8024402c
    > > 2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    > > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > > 2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    > > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    > > 80072ee7.
    > > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > used : <>
    > > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestUsingProxy failed for
    > > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > 0x8024402c
    > > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation failed with 0x8024402c
    > > 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > ShouldFileBeDownloaded failed with 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > > 80072ee7.
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > used : <>
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestUsingProxy failed for
    > > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation failed with 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > ShouldFileBeDownloaded failed with 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > > 80072ee7.
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > used : <>
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestUsingProxy failed for
    > > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation failed with 0x8024402c
    > > 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > ShouldFileBeDownloaded failed with 0x8024402c
    > > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    > > 80072ee7.
    > > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > used : <>
    > > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestUsingProxy failed for
    > > <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > 0x8024402c
    > > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation failed with 0x8024402c
    > > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > ShouldFileBeDownloaded failed with 0x8024402c
    > > 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    > > for http://download.microsoft.com/v8/win...v3wuredir.cab:
    > > error 0x8024402c
    > > 2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    > > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > > 2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    > > 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > > SendRequestToServerForFileInformation failed with 0x80190194
    > > 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > > ShouldFileBeDownloaded failed with 0x80190194
    > > 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    > > for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    > > 0x80190194
    > > 2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    > > download package information, error = 0x80244019
    > > 2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    > > = 0x80244019
    > > 2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    > > self-update check returned 0x80244019
    > > 2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    > > 2008-10-20 21:17:24:777 1188 1440 Agent *********
    > > 2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    > > [CallerId = AutomaticUpdates]
    > > 2008-10-20 21:17:24:777 1188 1440 Agent *************
    > > 2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    > > for update with error 0x80244019
    > > 2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    > > [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > > 2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    > > result = 0x80244019
    > > 2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    > > error code 80244019
    > > 2008-10-20 21:17:24:777 1188 414 AU #########
    > > 2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    > > [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > > 2008-10-20 21:17:24:777 1188 414 AU #############
    > > 2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    > > 2008-10-21 00:17:24
    > > 2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    > > 2008-10-21 01:00:00
    > > 2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    > > {3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    > > 21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    > > Synchronization Windows Update Client failed to detect with error 0x80244019.
    > >
    > >
    > > "MowGreen [MVP]" wrote:
    > >
    > >
    > >>Please make another attempt to update. If it fails again, post the last
    > >>50 or so lines of the WindowsUpdate.log located in WINDOWS.
    > >>
    > >>How to read the Windowsupdate.log file
    > >>http://support.microsoft.com/kb/902093
    > >>
    > >>Start at the bottom of the log for the most recent entries. IF there are
    > >>no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    > >>log for older entries and see if any are located there.
    > >>Post back with a section of the log that contains FATAL or WARNING entries.
    > >>
    > >>MowGreen [MVP 2003-2009]
    > >>===============
    > >> *-343-* FDNY
    > >>Never Forgotten
    > >>===============
    > >>
    > >>
    > >>AytacOnline wrote:
    > >>
    > >>
    > >>>I had the same problem and I followed all the steps you've write down here,
    > >>>but it isn't working
    > >>>My laptop is Windows Vista Home Basic and Service Pack 1
    > >>>And my Windows firewall was turned off, I've turned on again, but it stil
    > >>>doesn't work.
    > >>>
    > >>>"MowGreen [MVP]" wrote:
    > >>>
    > >>>
    > >>>
    > >>>>0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    > >>>>Http status 404 - object not found.
    > >>>>
    > >>>>Click the Start orb, in the Search box type in services
    > >>>>Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    > >>>>*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    > >>>>Properties
    > >>>>Set the Startup type to Automatic
    > >>>>
    > >>>>*Do NOT* select Automatic delayed start
    > >>>>
    > >>>>Click Apply, OK and then restart the system.
    > >>>>Try to update now.
    > >>>>
    > >>>>If no joy, which Version of Windows [and Service Pack level] and which
    > >>>>firewall is being used ?
    > >>>>
    > >>>>
    > >>>>MowGreen [MVP 2003-2009]
    > >>>>===============
    > >>>> *-343-* FDNY
    > >>>>Never Forgotten
    > >>>>===============
    > >>>>
    > >>>>
    > >>>>
    > >>>>Bipin wrote:
    > >>>>
    > >>>>
    > >>>>
    > >>>>>Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    > >>>>>
    > >>>>>Thanks
    > >>>>>Bipin
    > >>>>>
    > >>>>

    >


  8. #8
    MowGreen [MVP] Guest

    Re: WindowsUpdate_80244019 Help

    HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
    addys. Is that entry in HOSTS, too ?

    > Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > and do Method 1 and 2 for Vista.


    The HOSTS.sam file has been overwritten with a backup of the HOSTS file
    on my system so I can't see if that entry is unusual or atypical, but it
    should have no bearing as to any of the MS update servers.

    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    AytacOnline wrote:

    > I think my problem is inside hosts.sam file
    > I've searched the problem with the link you gave me
    > http://support.microsoft.com/kb/883821
    > then I looked up to the hosts.sam file and I opened it with notepad.exe
    > And it looks like this
    > -------------------------------------------------------------------------------------------------
    > # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    > #
    > # This file contains the mappings of IP addresses to host names. Each
    > # entry should be kept on an individual line. The IP address should
    > # be placed in the first column followed by the corresponding host name.
    > # The IP address and the host name should be separated by at least one
    > # space.
    > #
    > # Additionally, comments (such as these) may be inserted on individual
    > # lines or following the machine name denoted by a '#' symbol.
    > #
    > # For example:
    > #
    > # 102.54.94.97 rhino.acme.com # source server
    > # 38.25.63.10 x.acme.com # x client host
    >
    > 127.0.0.1 localhost
    > ::1 localhost
    > -------------------------------------------------------------------------------------------------
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>There's a communication issue with the update servers.
    >>Check the WindowsUpdate.log again to see if the latest Version of the
    >>Windows Update Agent is installed. It will show in the log as -
    >>
    >>2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    >>whether self-update is required ***********
    >>2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    >>D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    >>2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    >>D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    >>version = 7.2.6001.784
    >><snip>
    >>There will be a list of .dll files being checked.
    >>
    >>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    >>and do Method 1 and 2 for Vista.
    >>
    >>If no joy, see: http://support.microsoft.com/kb/883821
    >>Click on the '0x80072EE7 error code' and see if the HOSTS file
    >>needs edtiting and read the Note under it to see if anything listed
    >>pertains to the system.
    >>
    >>If still no joy - You may encounter temporary connection-related errors
    >>when you use Windows Update or Microsoft Update to install updates
    >>http://support.microsoft.com/kb/836941
    >>
    >>
    >>MowGreen [MVP 2003-2009]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>AytacOnline wrote:
    >>
    >>
    >>>These are the last 50 lines on my WindowsUpdate.log
    >>>
    >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>used : <>
    >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestUsingProxy failed for
    >>><http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>error 0x8024402c
    >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>for http://download.windowsupdate.com/v8...v3wuredir.cab:
    >>>error 0x8024402c
    >>>2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    >>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    >>>80072ee7.
    >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>used : <>
    >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestUsingProxy failed for
    >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>0x8024402c
    >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    >>>80072ee7.
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>used : <>
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestUsingProxy failed for
    >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    >>>80072ee7.
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>used : <>
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestUsingProxy failed for
    >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    >>>80072ee7.
    >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>used : <>
    >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestUsingProxy failed for
    >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>0x8024402c
    >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>for http://download.microsoft.com/v8/win...v3wuredir.cab:
    >>>error 0x8024402c
    >>>2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    >>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    >>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>SendRequestToServerForFileInformation failed with 0x80190194
    >>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>ShouldFileBeDownloaded failed with 0x80190194
    >>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    >>>0x80190194
    >>>2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    >>>download package information, error = 0x80244019
    >>>2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    >>>= 0x80244019
    >>>2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    >>>self-update check returned 0x80244019
    >>>2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    >>>2008-10-20 21:17:24:777 1188 1440 Agent *********
    >>>2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    >>>[CallerId = AutomaticUpdates]
    >>>2008-10-20 21:17:24:777 1188 1440 Agent *************
    >>>2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    >>>for update with error 0x80244019
    >>>2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    >>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    >>>result = 0x80244019
    >>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    >>>error code 80244019
    >>>2008-10-20 21:17:24:777 1188 414 AU #########
    >>>2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    >>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>2008-10-20 21:17:24:777 1188 414 AU #############
    >>>2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    >>>2008-10-21 00:17:24
    >>>2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    >>>2008-10-21 01:00:00
    >>>2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    >>>{3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    >>>21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    >>>Synchronization Windows Update Client failed to detect with error 0x80244019.
    >>>
    >>>
    >>>"MowGreen [MVP]" wrote:
    >>>
    >>>
    >>>
    >>>>Please make another attempt to update. If it fails again, post the last
    >>>>50 or so lines of the WindowsUpdate.log located in WINDOWS.
    >>>>
    >>>>How to read the Windowsupdate.log file
    >>>>http://support.microsoft.com/kb/902093
    >>>>
    >>>>Start at the bottom of the log for the most recent entries. IF there are
    >>>>no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    >>>>log for older entries and see if any are located there.
    >>>>Post back with a section of the log that contains FATAL or WARNING entries.
    >>>>
    >>>>MowGreen [MVP 2003-2009]
    >>>>===============
    >>>> *-343-* FDNY
    >>>>Never Forgotten
    >>>>===============
    >>>>
    >>>>
    >>>>AytacOnline wrote:
    >>>>
    >>>>
    >>>>
    >>>>>I had the same problem and I followed all the steps you've write down here,
    >>>>>but it isn't working
    >>>>>My laptop is Windows Vista Home Basic and Service Pack 1
    >>>>>And my Windows firewall was turned off, I've turned on again, but it stil
    >>>>>doesn't work.
    >>>>>
    >>>>>"MowGreen [MVP]" wrote:
    >>>>>
    >>>>>
    >>>>>
    >>>>>
    >>>>>>0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    >>>>>>Http status 404 - object not found.
    >>>>>>
    >>>>>>Click the Start orb, in the Search box type in services
    >>>>>>Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    >>>>>>*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    >>>>>>Properties
    >>>>>>Set the Startup type to Automatic
    >>>>>>
    >>>>>>*Do NOT* select Automatic delayed start
    >>>>>>
    >>>>>>Click Apply, OK and then restart the system.
    >>>>>>Try to update now.
    >>>>>>
    >>>>>>If no joy, which Version of Windows [and Service Pack level] and which
    >>>>>>firewall is being used ?
    >>>>>>
    >>>>>>
    >>>>>>MowGreen [MVP 2003-2009]
    >>>>>>===============
    >>>>>>*-343-* FDNY
    >>>>>>Never Forgotten
    >>>>>>===============
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>Bipin wrote:
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>>Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    >>>>>>>
    >>>>>>>Thanks
    >>>>>>>Bipin
    >>>>>>>
    >>>>>>


  9. #9
    AytacOnline Guest

    Re: WindowsUpdate_80244019 Help

    I don't think so because I'm trying to folow the steps you gave me
    but when I write "netsh winhttp reset" on cmd.exe it shows that I don't have
    a proxyserver

    And I've tried every help you gave me but it doesn't works.

    On windows XP you can start updating from the microsoft's website, can we
    doit for vista too? Maybe it will work that way?

    "MowGreen [MVP]" wrote:

    > HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
    > addys. Is that entry in HOSTS, too ?
    >
    > > Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > > and do Method 1 and 2 for Vista.

    >
    > The HOSTS.sam file has been overwritten with a backup of the HOSTS file
    > on my system so I can't see if that entry is unusual or atypical, but it
    > should have no bearing as to any of the MS update servers.
    >
    > MowGreen [MVP 2003-2009]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > AytacOnline wrote:
    >
    > > I think my problem is inside hosts.sam file
    > > I've searched the problem with the link you gave me
    > > http://support.microsoft.com/kb/883821
    > > then I looked up to the hosts.sam file and I opened it with notepad.exe
    > > And it looks like this
    > > -------------------------------------------------------------------------------------------------
    > > # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    > > #
    > > # This file contains the mappings of IP addresses to host names. Each
    > > # entry should be kept on an individual line. The IP address should
    > > # be placed in the first column followed by the corresponding host name.
    > > # The IP address and the host name should be separated by at least one
    > > # space.
    > > #
    > > # Additionally, comments (such as these) may be inserted on individual
    > > # lines or following the machine name denoted by a '#' symbol.
    > > #
    > > # For example:
    > > #
    > > # 102.54.94.97 rhino.acme.com # source server
    > > # 38.25.63.10 x.acme.com # x client host
    > >
    > > 127.0.0.1 localhost
    > > ::1 localhost
    > > -------------------------------------------------------------------------------------------------
    > >
    > > "MowGreen [MVP]" wrote:
    > >
    > >
    > >>There's a communication issue with the update servers.
    > >>Check the WindowsUpdate.log again to see if the latest Version of the
    > >>Windows Update Agent is installed. It will show in the log as -
    > >>
    > >>2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    > >>whether self-update is required ***********
    > >>2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    > >>D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    > >>2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    > >>D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    > >>version = 7.2.6001.784
    > >><snip>
    > >>There will be a list of .dll files being checked.
    > >>
    > >>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > >>and do Method 1 and 2 for Vista.
    > >>
    > >>If no joy, see: http://support.microsoft.com/kb/883821
    > >>Click on the '0x80072EE7 error code' and see if the HOSTS file
    > >>needs edtiting and read the Note under it to see if anything listed
    > >>pertains to the system.
    > >>
    > >>If still no joy - You may encounter temporary connection-related errors
    > >>when you use Windows Update or Microsoft Update to install updates
    > >>http://support.microsoft.com/kb/836941
    > >>
    > >>
    > >>MowGreen [MVP 2003-2009]
    > >>===============
    > >> *-343-* FDNY
    > >>Never Forgotten
    > >>===============
    > >>
    > >>
    > >>AytacOnline wrote:
    > >>
    > >>
    > >>>These are the last 50 lines on my WindowsUpdate.log
    > >>>
    > >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>used : <>
    > >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestUsingProxy failed for
    > >>><http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    > >>>error 0x8024402c
    > >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>for http://download.windowsupdate.com/v8...v3wuredir.cab:
    > >>>error 0x8024402c
    > >>>2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    > >>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > >>>2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    > >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    > >>>80072ee7.
    > >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>used : <>
    > >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestUsingProxy failed for
    > >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>0x8024402c
    > >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > >>>80072ee7.
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>used : <>
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestUsingProxy failed for
    > >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > >>>80072ee7.
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>used : <>
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestUsingProxy failed for
    > >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    > >>>80072ee7.
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>used : <>
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestUsingProxy failed for
    > >>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>0x8024402c
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>for http://download.microsoft.com/v8/win...v3wuredir.cab:
    > >>>error 0x8024402c
    > >>>2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    > >>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > >>>2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    > >>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > >>>SendRequestToServerForFileInformation failed with 0x80190194
    > >>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > >>>ShouldFileBeDownloaded failed with 0x80190194
    > >>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    > >>>0x80190194
    > >>>2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    > >>>download package information, error = 0x80244019
    > >>>2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    > >>>= 0x80244019
    > >>>2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    > >>>self-update check returned 0x80244019
    > >>>2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    > >>>2008-10-20 21:17:24:777 1188 1440 Agent *********
    > >>>2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    > >>>[CallerId = AutomaticUpdates]
    > >>>2008-10-20 21:17:24:777 1188 1440 Agent *************
    > >>>2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    > >>>for update with error 0x80244019
    > >>>2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    > >>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > >>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    > >>>result = 0x80244019
    > >>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    > >>>error code 80244019
    > >>>2008-10-20 21:17:24:777 1188 414 AU #########
    > >>>2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    > >>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > >>>2008-10-20 21:17:24:777 1188 414 AU #############
    > >>>2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    > >>>2008-10-21 00:17:24
    > >>>2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    > >>>2008-10-21 01:00:00
    > >>>2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    > >>>{3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    > >>>21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    > >>>Synchronization Windows Update Client failed to detect with error 0x80244019.
    > >>>
    > >>>
    > >>>"MowGreen [MVP]" wrote:
    > >>>
    > >>>
    > >>>
    > >>>>Please make another attempt to update. If it fails again, post the last
    > >>>>50 or so lines of the WindowsUpdate.log located in WINDOWS.
    > >>>>
    > >>>>How to read the Windowsupdate.log file
    > >>>>http://support.microsoft.com/kb/902093
    > >>>>
    > >>>>Start at the bottom of the log for the most recent entries. IF there are
    > >>>>no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    > >>>>log for older entries and see if any are located there.
    > >>>>Post back with a section of the log that contains FATAL or WARNING entries.
    > >>>>
    > >>>>MowGreen [MVP 2003-2009]
    > >>>>===============
    > >>>> *-343-* FDNY
    > >>>>Never Forgotten
    > >>>>===============
    > >>>>
    > >>>>
    > >>>>AytacOnline wrote:
    > >>>>
    > >>>>
    > >>>>
    > >>>>>I had the same problem and I followed all the steps you've write down here,
    > >>>>>but it isn't working
    > >>>>>My laptop is Windows Vista Home Basic and Service Pack 1
    > >>>>>And my Windows firewall was turned off, I've turned on again, but it stil
    > >>>>>doesn't work.
    > >>>>>
    > >>>>>"MowGreen [MVP]" wrote:
    > >>>>>
    > >>>>>
    > >>>>>
    > >>>>>
    > >>>>>>0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    > >>>>>>Http status 404 - object not found.
    > >>>>>>
    > >>>>>>Click the Start orb, in the Search box type in services
    > >>>>>>Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    > >>>>>>*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    > >>>>>>Properties
    > >>>>>>Set the Startup type to Automatic
    > >>>>>>
    > >>>>>>*Do NOT* select Automatic delayed start
    > >>>>>>
    > >>>>>>Click Apply, OK and then restart the system.
    > >>>>>>Try to update now.
    > >>>>>>
    > >>>>>>If no joy, which Version of Windows [and Service Pack level] and which
    > >>>>>>firewall is being used ?
    > >>>>>>
    > >>>>>>
    > >>>>>>MowGreen [MVP 2003-2009]
    > >>>>>>===============
    > >>>>>>*-343-* FDNY
    > >>>>>>Never Forgotten
    > >>>>>>===============
    > >>>>>>
    > >>>>>>
    > >>>>>>
    > >>>>>>Bipin wrote:
    > >>>>>>
    > >>>>>>
    > >>>>>>
    > >>>>>>
    > >>>>>>>Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    > >>>>>>>
    > >>>>>>>Thanks
    > >>>>>>>Bipin
    > >>>>>>>
    > >>>>>>

    >


  10. #10
    MowGreen [MVP] Guest

    Re: WindowsUpdate_80244019 Help

    1. DHCP is enabled, correct ?

    2. What is the installed antivirus/security suite/anti-malware software?

    In your first post to this thread you mentioned you had the same problem
    as the original poster [OP} had, namely error 80244019.
    That error in Vista has been traced to the presence of malware by
    several posters in this newsgroup. Would you please use Internet
    Explorer and do a scan here ?:
    http://onecare.live.com/site/en-us/center/howsafe.htm

    If malware is detected on the system we'll refer you to some
    anti-malware forums to finish cleaning up the system.
    If malware is *not detected*, we'll recommend a tool that will install
    the latest Windows Update Agent and reset automatic updates [aka Windows
    Update in Vista].

    Vista doesn't update at the Windows|Microsoft Update sites.
    It can be manually updated from the MS Download Center and the MS Update
    Catalog, if need be.


    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    AytacOnline wrote:

    > I don't think so because I'm trying to folow the steps you gave me
    > but when I write "netsh winhttp reset" on cmd.exe it shows that I don't have
    > a proxyserver
    >
    > And I've tried every help you gave me but it doesn't works.
    >
    > On windows XP you can start updating from the microsoft's website, can we
    > doit for vista too? Maybe it will work that way?
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
    >>addys. Is that entry in HOSTS, too ?
    >>
    >>
    >>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    >>>and do Method 1 and 2 for Vista.

    >>
    >>The HOSTS.sam file has been overwritten with a backup of the HOSTS file
    >>on my system so I can't see if that entry is unusual or atypical, but it
    >>should have no bearing as to any of the MS update servers.
    >>
    >>MowGreen [MVP 2003-2009]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>AytacOnline wrote:
    >>
    >>
    >>>I think my problem is inside hosts.sam file
    >>>I've searched the problem with the link you gave me
    >>>http://support.microsoft.com/kb/883821
    >>>then I looked up to the hosts.sam file and I opened it with notepad.exe
    >>>And it looks like this
    >>>-------------------------------------------------------------------------------------------------
    >>># This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    >>>#
    >>># This file contains the mappings of IP addresses to host names. Each
    >>># entry should be kept on an individual line. The IP address should
    >>># be placed in the first column followed by the corresponding host name.
    >>># The IP address and the host name should be separated by at least one
    >>># space.
    >>>#
    >>># Additionally, comments (such as these) may be inserted on individual
    >>># lines or following the machine name denoted by a '#' symbol.
    >>>#
    >>># For example:
    >>>#
    >>># 102.54.94.97 rhino.acme.com # source server
    >>># 38.25.63.10 x.acme.com # x client host
    >>>
    >>>127.0.0.1 localhost
    >>>::1 localhost
    >>>-------------------------------------------------------------------------------------------------
    >>>
    >>>"MowGreen [MVP]" wrote:
    >>>
    >>>
    >>>
    >>>>There's a communication issue with the update servers.
    >>>>Check the WindowsUpdate.log again to see if the latest Version of the
    >>>>Windows Update Agent is installed. It will show in the log as -
    >>>>
    >>>>2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    >>>>whether self-update is required ***********
    >>>>2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    >>>>D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    >>>>2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    >>>>D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    >>>>version = 7.2.6001.784
    >>>><snip>
    >>>>There will be a list of .dll files being checked.
    >>>>
    >>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    >>>>and do Method 1 and 2 for Vista.
    >>>>
    >>>>If no joy, see: http://support.microsoft.com/kb/883821
    >>>>Click on the '0x80072EE7 error code' and see if the HOSTS file
    >>>>needs edtiting and read the Note under it to see if anything listed
    >>>>pertains to the system.
    >>>>
    >>>>If still no joy - You may encounter temporary connection-related errors
    >>>>when you use Windows Update or Microsoft Update to install updates
    >>>>http://support.microsoft.com/kb/836941
    >>>>
    >>>>
    >>>>MowGreen [MVP 2003-2009]
    >>>>===============
    >>>> *-343-* FDNY
    >>>>Never Forgotten
    >>>>===============
    >>>>
    >>>>
    >>>>AytacOnline wrote:
    >>>>
    >>>>
    >>>>
    >>>>>These are the last 50 lines on my WindowsUpdate.log
    >>>>>
    >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>used : <>
    >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestUsingProxy failed for
    >>>>><http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>>>error 0x8024402c
    >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>>>for http://download.windowsupdate.com/v8...v3wuredir.cab:
    >>>>>error 0x8024402c
    >>>>>2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    >>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>>>2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>80072ee7.
    >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>used : <>
    >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestUsingProxy failed for
    >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>0x8024402c
    >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>80072ee7.
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>used : <>
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestUsingProxy failed for
    >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>80072ee7.
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>used : <>
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestUsingProxy failed for
    >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>80072ee7.
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>used : <>
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestUsingProxy failed for
    >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>0x8024402c
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>>>for http://download.microsoft.com/v8/win...v3wuredir.cab:
    >>>>>error 0x8024402c
    >>>>>2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    >>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>>>2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    >>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>>>SendRequestToServerForFileInformation failed with 0x80190194
    >>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>>>ShouldFileBeDownloaded failed with 0x80190194
    >>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>>>for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    >>>>>0x80190194
    >>>>>2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    >>>>>download package information, error = 0x80244019
    >>>>>2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    >>>>>= 0x80244019
    >>>>>2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    >>>>>self-update check returned 0x80244019
    >>>>>2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    >>>>>2008-10-20 21:17:24:777 1188 1440 Agent *********
    >>>>>2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    >>>>>[CallerId = AutomaticUpdates]
    >>>>>2008-10-20 21:17:24:777 1188 1440 Agent *************
    >>>>>2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    >>>>>for update with error 0x80244019
    >>>>>2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    >>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    >>>>>result = 0x80244019
    >>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    >>>>>error code 80244019
    >>>>>2008-10-20 21:17:24:777 1188 414 AU #########
    >>>>>2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    >>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>>>2008-10-20 21:17:24:777 1188 414 AU #############
    >>>>>2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    >>>>>2008-10-21 00:17:24
    >>>>>2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    >>>>>2008-10-21 01:00:00
    >>>>>2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    >>>>>{3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    >>>>>21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    >>>>>Synchronization Windows Update Client failed to detect with error 0x80244019.
    >>>>>
    >>>>>
    >>>>>"MowGreen [MVP]" wrote:
    >>>>>
    >>>>>
    >>>>>
    >>>>>
    >>>>>>Please make another attempt to update. If it fails again, post the last
    >>>>>>50 or so lines of the WindowsUpdate.log located in WINDOWS.
    >>>>>>
    >>>>>>How to read the Windowsupdate.log file
    >>>>>>http://support.microsoft.com/kb/902093
    >>>>>>
    >>>>>>Start at the bottom of the log for the most recent entries. IF there are
    >>>>>>no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    >>>>>>log for older entries and see if any are located there.
    >>>>>>Post back with a section of the log that contains FATAL or WARNING entries.
    >>>>>>
    >>>>>>MowGreen [MVP 2003-2009]
    >>>>>>===============
    >>>>>>*-343-* FDNY
    >>>>>>Never Forgotten
    >>>>>>===============
    >>>>>>
    >>>>>>
    >>>>>>AytacOnline wrote:
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>>I had the same problem and I followed all the steps you've write down here,
    >>>>>>>but it isn't working
    >>>>>>>My laptop is Windows Vista Home Basic and Service Pack 1
    >>>>>>>And my Windows firewall was turned off, I've turned on again, but it stil
    >>>>>>>doesn't work.
    >>>>>>>
    >>>>>>>"MowGreen [MVP]" wrote:
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>>0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
    >>>>>>>>Http status 404 - object not found.
    >>>>>>>>
    >>>>>>>>Click the Start orb, in the Search box type in services
    >>>>>>>>Scroll down to Win HTTP Web Proxy Auto-Discovery Service
    >>>>>>>>*Right* click Win HTTP Web Proxy Auto-Discovery Service and choose
    >>>>>>>>Properties
    >>>>>>>>Set the Startup type to Automatic
    >>>>>>>>
    >>>>>>>>*Do NOT* select Automatic delayed start
    >>>>>>>>
    >>>>>>>>Click Apply, OK and then restart the system.
    >>>>>>>>Try to update now.
    >>>>>>>>
    >>>>>>>>If no joy, which Version of Windows [and Service Pack level] and which
    >>>>>>>>firewall is being used ?
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>MowGreen [MVP 2003-2009]
    >>>>>>>>===============
    >>>>>>>>*-343-* FDNY
    >>>>>>>>Never Forgotten
    >>>>>>>>===============
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>Bipin wrote:
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>>Pls. help me with WindowsUpdate_80240016 error. i m unable to update
    >>>>>>>>>
    >>>>>>>>>Thanks
    >>>>>>>>>Bipin
    >>>>>>>>>
    >>>>>>>>


  11. #11
    AytacOnline Guest

    Re: WindowsUpdate_80244019 Help

    1.DHCP is enabled
    2.I've Norton 360 installed on my pc and when he finds a malware he delete
    it automatic, if it doesn't I delete it by my own. I can't install the scan
    program of livecare, first the yellow pop-up blocker showed up, I activated
    it then I retried and it won't download.

    "MowGreen [MVP]" wrote:

    > 1. DHCP is enabled, correct ?
    >
    > 2. What is the installed antivirus/security suite/anti-malware software?
    >
    > In your first post to this thread you mentioned you had the same problem
    > as the original poster [OP} had, namely error 80244019.
    > That error in Vista has been traced to the presence of malware by
    > several posters in this newsgroup. Would you please use Internet
    > Explorer and do a scan here ?:
    > http://onecare.live.com/site/en-us/center/howsafe.htm
    >
    > If malware is detected on the system we'll refer you to some
    > anti-malware forums to finish cleaning up the system.
    > If malware is *not detected*, we'll recommend a tool that will install
    > the latest Windows Update Agent and reset automatic updates [aka Windows
    > Update in Vista].
    >
    > Vista doesn't update at the Windows|Microsoft Update sites.
    > It can be manually updated from the MS Download Center and the MS Update
    > Catalog, if need be.
    >
    >
    > MowGreen [MVP 2003-2009]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > AytacOnline wrote:
    >
    > > I don't think so because I'm trying to folow the steps you gave me
    > > but when I write "netsh winhttp reset" on cmd.exe it shows that I don't have
    > > a proxyserver
    > >
    > > And I've tried every help you gave me but it doesn't works.
    > >
    > > On windows XP you can start updating from the microsoft's website, can we
    > > doit for vista too? Maybe it will work that way?
    > >
    > > "MowGreen [MVP]" wrote:
    > >
    > >
    > >>HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
    > >>addys. Is that entry in HOSTS, too ?
    > >>
    > >>
    > >>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > >>>and do Method 1 and 2 for Vista.
    > >>
    > >>The HOSTS.sam file has been overwritten with a backup of the HOSTS file
    > >>on my system so I can't see if that entry is unusual or atypical, but it
    > >>should have no bearing as to any of the MS update servers.
    > >>
    > >>MowGreen [MVP 2003-2009]
    > >>===============
    > >> *-343-* FDNY
    > >>Never Forgotten
    > >>===============
    > >>
    > >>
    > >>AytacOnline wrote:
    > >>
    > >>
    > >>>I think my problem is inside hosts.sam file
    > >>>I've searched the problem with the link you gave me
    > >>>http://support.microsoft.com/kb/883821
    > >>>then I looked up to the hosts.sam file and I opened it with notepad.exe
    > >>>And it looks like this
    > >>>-------------------------------------------------------------------------------------------------
    > >>># This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    > >>>#
    > >>># This file contains the mappings of IP addresses to host names. Each
    > >>># entry should be kept on an individual line. The IP address should
    > >>># be placed in the first column followed by the corresponding host name.
    > >>># The IP address and the host name should be separated by at least one
    > >>># space.
    > >>>#
    > >>># Additionally, comments (such as these) may be inserted on individual
    > >>># lines or following the machine name denoted by a '#' symbol.
    > >>>#
    > >>># For example:
    > >>>#
    > >>># 102.54.94.97 rhino.acme.com # source server
    > >>># 38.25.63.10 x.acme.com # x client host
    > >>>
    > >>>127.0.0.1 localhost
    > >>>::1 localhost
    > >>>-------------------------------------------------------------------------------------------------
    > >>>
    > >>>"MowGreen [MVP]" wrote:
    > >>>
    > >>>
    > >>>
    > >>>>There's a communication issue with the update servers.
    > >>>>Check the WindowsUpdate.log again to see if the latest Version of the
    > >>>>Windows Update Agent is installed. It will show in the log as -
    > >>>>
    > >>>>2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    > >>>>whether self-update is required ***********
    > >>>>2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    > >>>>D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    > >>>>2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    > >>>>D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    > >>>>version = 7.2.6001.784
    > >>>><snip>
    > >>>>There will be a list of .dll files being checked.
    > >>>>
    > >>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > >>>>and do Method 1 and 2 for Vista.
    > >>>>
    > >>>>If no joy, see: http://support.microsoft.com/kb/883821
    > >>>>Click on the '0x80072EE7 error code' and see if the HOSTS file
    > >>>>needs edtiting and read the Note under it to see if anything listed
    > >>>>pertains to the system.
    > >>>>
    > >>>>If still no joy - You may encounter temporary connection-related errors
    > >>>>when you use Windows Update or Microsoft Update to install updates
    > >>>>http://support.microsoft.com/kb/836941
    > >>>>
    > >>>>
    > >>>>MowGreen [MVP 2003-2009]
    > >>>>===============
    > >>>> *-343-* FDNY
    > >>>>Never Forgotten
    > >>>>===============
    > >>>>
    > >>>>
    > >>>>AytacOnline wrote:
    > >>>>
    > >>>>
    > >>>>
    > >>>>>These are the last 50 lines on my WindowsUpdate.log
    > >>>>>
    > >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>used : <>
    > >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestUsingProxy failed for
    > >>>>><http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    > >>>>>error 0x8024402c
    > >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>>>for http://download.windowsupdate.com/v8...v3wuredir.cab:
    > >>>>>error 0x8024402c
    > >>>>>2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    > >>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > >>>>>2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    > >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>80072ee7.
    > >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>used : <>
    > >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestUsingProxy failed for
    > >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>0x8024402c
    > >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>80072ee7.
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>used : <>
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestUsingProxy failed for
    > >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>80072ee7.
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>used : <>
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestUsingProxy failed for
    > >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>80072ee7.
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>used : <>
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestUsingProxy failed for
    > >>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>0x8024402c
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>>>for http://download.microsoft.com/v8/win...v3wuredir.cab:
    > >>>>>error 0x8024402c
    > >>>>>2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    > >>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > >>>>>2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    > >>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > >>>>>SendRequestToServerForFileInformation failed with 0x80190194
    > >>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > >>>>>ShouldFileBeDownloaded failed with 0x80190194
    > >>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>>>for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    > >>>>>0x80190194
    > >>>>>2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    > >>>>>download package information, error = 0x80244019
    > >>>>>2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    > >>>>>= 0x80244019
    > >>>>>2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    > >>>>>self-update check returned 0x80244019
    > >>>>>2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    > >>>>>2008-10-20 21:17:24:777 1188 1440 Agent *********
    > >>>>>2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    > >>>>>[CallerId = AutomaticUpdates]
    > >>>>>2008-10-20 21:17:24:777 1188 1440 Agent *************
    > >>>>>2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    > >>>>>for update with error 0x80244019
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    > >>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    > >>>>>result = 0x80244019
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    > >>>>>error code 80244019
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU #########
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    > >>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU #############
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    > >>>>>2008-10-21 00:17:24
    > >>>>>2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    > >>>>>2008-10-21 01:00:00
    > >>>>>2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    > >>>>>{3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    > >>>>>21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    > >>>>>Synchronization Windows Update Client failed to detect with error 0x80244019.
    > >>>>>
    > >>>>>
    > >>>>>"MowGreen [MVP]" wrote:
    > >>>>>
    > >>>>>
    > >>>>>
    > >>>>>
    > >>>>>>Please make another attempt to update. If it fails again, post the last
    > >>>>>>50 or so lines of the WindowsUpdate.log located in WINDOWS.
    > >>>>>>
    > >>>>>>How to read the Windowsupdate.log file
    > >>>>>>http://support.microsoft.com/kb/902093
    > >>>>>>
    > >>>>>>Start at the bottom of the log for the most recent entries. IF there are
    > >>>>>>no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    > >>>>>>log for older entries and see if any are located there.
    > >>>>>>Post back with a section of the log that contains FATAL or WARNING entries.
    > >>>>>>
    > >>>>>>MowGreen [MVP 2003-2009]
    > >>>>>>===============
    > >>>>>>*-343-* FDNY
    > >>>>>>Never Forgotten
    > >>>>>>===============
    > >>>>>>
    > >>>>>>
    > >>>>>>AytacOnline wrote:
    > >>>>>>
    > >>>>>>
    > >>>>>>
    > >>>>>>
    > >>>>>>>I had the same problem and I followed all the steps you've write down here,
    > >>>>>>>but it isn't working
    > >>>>>>>My laptop is Windows Vista Home Basic and Service Pack 1
    > >>>>>>>And my Windows firewall was turned off, I've turned on again, but it stil
    > >>>>>>>doesn't work.
    > >>>>>>>
    > >>>>>>>"MowGreen [MVP]" wrote:
    > >>>>>>>
    > >>>>>>>
    > >>>>>>>
    > >>>>>>>
    > >>>>>>>


  12. #12
    MowGreen [MVP] Guest

    Re: WindowsUpdate_80244019 Help

    I'm sorry I didn't ask about the installed security software previously.
    The connectivity issue is either directly related to Norton 360 and/or,
    going by Symantec's past history, the system may be infected despite
    N300's presence.

    You'll need to *totally* disable all services and processes associated
    with N360 first, including it's firewall/antispyware/etc, in order to be
    able to do an online scan - http://www.netnanny.com/kb/125

    **Enable the native Vista firewall***

    Then revisit the OneCare scanner or the Eset [NOD32] online scanner
    using IE: http://www.eset.com/onlinescan/

    IF no malware is detected, good.
    IF malware is detected, please let us know what was detected and then
    we'll refer you to anti-malware forums to ensure that all malwares have
    been detected and removed.

    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    AytacOnline wrote:

    > 1.DHCP is enabled
    > 2.I've Norton 360 installed on my pc and when he finds a malware he delete
    > it automatic, if it doesn't I delete it by my own. I can't install the scan
    > program of livecare, first the yellow pop-up blocker showed up, I activated
    > it then I retried and it won't download.
    >
    > "MowGreen [MVP]" wrote:
    >
    >
    >>1. DHCP is enabled, correct ?
    >>
    >>2. What is the installed antivirus/security suite/anti-malware software?
    >>
    >>In your first post to this thread you mentioned you had the same problem
    >> as the original poster [OP} had, namely error 80244019.
    >>That error in Vista has been traced to the presence of malware by
    >>several posters in this newsgroup. Would you please use Internet
    >>Explorer and do a scan here ?:
    >>http://onecare.live.com/site/en-us/center/howsafe.htm
    >>
    >>If malware is detected on the system we'll refer you to some
    >>anti-malware forums to finish cleaning up the system.
    >>If malware is *not detected*, we'll recommend a tool that will install
    >>the latest Windows Update Agent and reset automatic updates [aka Windows
    >>Update in Vista].
    >>
    >>Vista doesn't update at the Windows|Microsoft Update sites.
    >>It can be manually updated from the MS Download Center and the MS Update
    >>Catalog, if need be.
    >>
    >>
    >>MowGreen [MVP 2003-2009]
    >>===============
    >> *-343-* FDNY
    >>Never Forgotten
    >>===============
    >>
    >>
    >>
    >>AytacOnline wrote:
    >>
    >>
    >>>I don't think so because I'm trying to folow the steps you gave me
    >>>but when I write "netsh winhttp reset" on cmd.exe it shows that I don't have
    >>>a proxyserver
    >>>
    >>>And I've tried every help you gave me but it doesn't works.
    >>>
    >>>On windows XP you can start updating from the microsoft's website, can we
    >>>doit for vista too? Maybe it will work that way?
    >>>
    >>>"MowGreen [MVP]" wrote:
    >>>
    >>>
    >>>
    >>>>HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
    >>>>addys. Is that entry in HOSTS, too ?
    >>>>
    >>>>
    >>>>
    >>>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    >>>>>and do Method 1 and 2 for Vista.
    >>>>
    >>>>The HOSTS.sam file has been overwritten with a backup of the HOSTS file
    >>>>on my system so I can't see if that entry is unusual or atypical, but it
    >>>>should have no bearing as to any of the MS update servers.
    >>>>
    >>>>MowGreen [MVP 2003-2009]
    >>>>===============
    >>>> *-343-* FDNY
    >>>>Never Forgotten
    >>>>===============
    >>>>
    >>>>
    >>>>AytacOnline wrote:
    >>>>
    >>>>
    >>>>
    >>>>>I think my problem is inside hosts.sam file
    >>>>>I've searched the problem with the link you gave me
    >>>>>http://support.microsoft.com/kb/883821
    >>>>>then I looked up to the hosts.sam file and I opened it with notepad.exe
    >>>>>And it looks like this
    >>>>>-------------------------------------------------------------------------------------------------
    >>>>># This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    >>>>>#
    >>>>># This file contains the mappings of IP addresses to host names. Each
    >>>>># entry should be kept on an individual line. The IP address should
    >>>>># be placed in the first column followed by the corresponding host name.
    >>>>># The IP address and the host name should be separated by at least one
    >>>>># space.
    >>>>>#
    >>>>># Additionally, comments (such as these) may be inserted on individual
    >>>>># lines or following the machine name denoted by a '#' symbol.
    >>>>>#
    >>>>># For example:
    >>>>>#
    >>>>># 102.54.94.97 rhino.acme.com # source server
    >>>>># 38.25.63.10 x.acme.com # x client host
    >>>>>
    >>>>>127.0.0.1 localhost
    >>>>>::1 localhost
    >>>>>-------------------------------------------------------------------------------------------------
    >>>>>
    >>>>>"MowGreen [MVP]" wrote:
    >>>>>
    >>>>>
    >>>>>
    >>>>>
    >>>>>>There's a communication issue with the update servers.
    >>>>>>Check the WindowsUpdate.log again to see if the latest Version of the
    >>>>>>Windows Update Agent is installed. It will show in the log as -
    >>>>>>
    >>>>>>2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    >>>>>>whether self-update is required ***********
    >>>>>>2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    >>>>>>D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    >>>>>>2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    >>>>>>D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    >>>>>>version = 7.2.6001.784
    >>>>>><snip>
    >>>>>>There will be a list of .dll files being checked.
    >>>>>>
    >>>>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    >>>>>>and do Method 1 and 2 for Vista.
    >>>>>>
    >>>>>>If no joy, see: http://support.microsoft.com/kb/883821
    >>>>>>Click on the '0x80072EE7 error code' and see if the HOSTS file
    >>>>>>needs edtiting and read the Note under it to see if anything listed
    >>>>>>pertains to the system.
    >>>>>>
    >>>>>>If still no joy - You may encounter temporary connection-related errors
    >>>>>>when you use Windows Update or Microsoft Update to install updates
    >>>>>>http://support.microsoft.com/kb/836941
    >>>>>>
    >>>>>>
    >>>>>>MowGreen [MVP 2003-2009]
    >>>>>>===============
    >>>>>>*-343-* FDNY
    >>>>>>Never Forgotten
    >>>>>>===============
    >>>>>>
    >>>>>>
    >>>>>>AytacOnline wrote:
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>>These are the last 50 lines on my WindowsUpdate.log
    >>>>>>>
    >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>>>used : <>
    >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestUsingProxy failed for
    >>>>>>><http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>>>>>error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>>>>>for http://download.windowsupdate.com/v8...v3wuredir.cab:
    >>>>>>>error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    >>>>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>>>80072ee7.
    >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>>>used : <>
    >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestUsingProxy failed for
    >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>>>0x8024402c
    >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>>>80072ee7.
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>>>used : <>
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestUsingProxy failed for
    >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>>>0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>>>80072ee7.
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>>>used : <>
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestUsingProxy failed for
    >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>>>0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    >>>>>>>80072ee7.
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    >>>>>>>used : <>
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestUsingProxy failed for
    >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    >>>>>>>0x8024402c
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>>>>>for http://download.microsoft.com/v8/win...v3wuredir.cab:
    >>>>>>>error 0x8024402c
    >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    >>>>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>>>>>2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>SendRequestToServerForFileInformation failed with 0x80190194
    >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>ShouldFileBeDownloaded failed with 0x80190194
    >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    >>>>>>>for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    >>>>>>>0x80190194
    >>>>>>>2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    >>>>>>>download package information, error = 0x80244019
    >>>>>>>2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    >>>>>>>= 0x80244019
    >>>>>>>2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    >>>>>>>self-update check returned 0x80244019
    >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent *********
    >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    >>>>>>>[CallerId = AutomaticUpdates]
    >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent *************
    >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    >>>>>>>for update with error 0x80244019
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    >>>>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    >>>>>>>result = 0x80244019
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    >>>>>>>error code 80244019
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU #########
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    >>>>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU #############
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    >>>>>>>2008-10-21 00:17:24
    >>>>>>>2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    >>>>>>>2008-10-21 01:00:00
    >>>>>>>2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    >>>>>>>{3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    >>>>>>>21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software
    >>>>>>>Synchronization Windows Update Client failed to detect with error 0x80244019.
    >>>>>>>
    >>>>>>>
    >>>>>>>"MowGreen [MVP]" wrote:
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>>Please make another attempt to update. If it fails again, post the last
    >>>>>>>>50 or so lines of the WindowsUpdate.log located in WINDOWS.
    >>>>>>>>
    >>>>>>>>How to read the Windowsupdate.log file
    >>>>>>>>http://support.microsoft.com/kb/902093
    >>>>>>>>
    >>>>>>>>Start at the bottom of the log for the most recent entries. IF there are
    >>>>>>>>no FATAL or WARNING errors in the last 50 or so lines, go back up in the
    >>>>>>>>log for older entries and see if any are located there.
    >>>>>>>>Post back with a section of the log that contains FATAL or WARNING entries.
    >>>>>>>>
    >>>>>>>>MowGreen [MVP 2003-2009]
    >>>>>>>>===============
    >>>>>>>>*-343-* FDNY
    >>>>>>>>Never Forgotten
    >>>>>>>>===============
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>AytacOnline wrote:
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>>I had the same problem and I followed all the steps you've write down here,
    >>>>>>>>>but it isn't working
    >>>>>>>>>My laptop is Windows Vista Home Basic and Service Pack 1
    >>>>>>>>>And my Windows firewall was turned off, I've turned on again, but it stil
    >>>>>>>>>doesn't work.
    >>>>>>>>>
    >>>>>>>>>"MowGreen [MVP]" wrote:
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>


  13. #13
    AytacOnline Guest

    Re: WindowsUpdate_80244019 Help

    I can't make the online scan programs of eset and onecare.
    I've unistalled N300 and installed Windows livecare, but it's the same
    problem. I can't update the Windows Update and Windows Defender.

    "MowGreen [MVP]" wrote:

    > I'm sorry I didn't ask about the installed security software previously.
    > The connectivity issue is either directly related to Norton 360 and/or,
    > going by Symantec's past history, the system may be infected despite
    > N300's presence.
    >
    > You'll need to *totally* disable all services and processes associated
    > with N360 first, including it's firewall/antispyware/etc, in order to be
    > able to do an online scan - http://www.netnanny.com/kb/125
    >
    > **Enable the native Vista firewall***
    >
    > Then revisit the OneCare scanner or the Eset [NOD32] online scanner
    > using IE: http://www.eset.com/onlinescan/
    >
    > IF no malware is detected, good.
    > IF malware is detected, please let us know what was detected and then
    > we'll refer you to anti-malware forums to ensure that all malwares have
    > been detected and removed.
    >
    > MowGreen [MVP 2003-2009]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > AytacOnline wrote:
    >
    > > 1.DHCP is enabled
    > > 2.I've Norton 360 installed on my pc and when he finds a malware he delete
    > > it automatic, if it doesn't I delete it by my own. I can't install the scan
    > > program of livecare, first the yellow pop-up blocker showed up, I activated
    > > it then I retried and it won't download.
    > >
    > > "MowGreen [MVP]" wrote:
    > >
    > >
    > >>1. DHCP is enabled, correct ?
    > >>
    > >>2. What is the installed antivirus/security suite/anti-malware software?
    > >>
    > >>In your first post to this thread you mentioned you had the same problem
    > >> as the original poster [OP} had, namely error 80244019.
    > >>That error in Vista has been traced to the presence of malware by
    > >>several posters in this newsgroup. Would you please use Internet
    > >>Explorer and do a scan here ?:
    > >>http://onecare.live.com/site/en-us/center/howsafe.htm
    > >>
    > >>If malware is detected on the system we'll refer you to some
    > >>anti-malware forums to finish cleaning up the system.
    > >>If malware is *not detected*, we'll recommend a tool that will install
    > >>the latest Windows Update Agent and reset automatic updates [aka Windows
    > >>Update in Vista].
    > >>
    > >>Vista doesn't update at the Windows|Microsoft Update sites.
    > >>It can be manually updated from the MS Download Center and the MS Update
    > >>Catalog, if need be.
    > >>
    > >>
    > >>MowGreen [MVP 2003-2009]
    > >>===============
    > >> *-343-* FDNY
    > >>Never Forgotten
    > >>===============
    > >>
    > >>
    > >>
    > >>AytacOnline wrote:
    > >>
    > >>
    > >>>I don't think so because I'm trying to folow the steps you gave me
    > >>>but when I write "netsh winhttp reset" on cmd.exe it shows that I don't have
    > >>>a proxyserver
    > >>>
    > >>>And I've tried every help you gave me but it doesn't works.
    > >>>
    > >>>On windows XP you can start updating from the microsoft's website, can we
    > >>>doit for vista too? Maybe it will work that way?
    > >>>
    > >>>"MowGreen [MVP]" wrote:
    > >>>
    > >>>
    > >>>
    > >>>>HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
    > >>>>addys. Is that entry in HOSTS, too ?
    > >>>>
    > >>>>
    > >>>>
    > >>>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > >>>>>and do Method 1 and 2 for Vista.
    > >>>>
    > >>>>The HOSTS.sam file has been overwritten with a backup of the HOSTS file
    > >>>>on my system so I can't see if that entry is unusual or atypical, but it
    > >>>>should have no bearing as to any of the MS update servers.
    > >>>>
    > >>>>MowGreen [MVP 2003-2009]
    > >>>>===============
    > >>>> *-343-* FDNY
    > >>>>Never Forgotten
    > >>>>===============
    > >>>>
    > >>>>
    > >>>>AytacOnline wrote:
    > >>>>
    > >>>>
    > >>>>
    > >>>>>I think my problem is inside hosts.sam file
    > >>>>>I've searched the problem with the link you gave me
    > >>>>>http://support.microsoft.com/kb/883821
    > >>>>>then I looked up to the hosts.sam file and I opened it with notepad.exe
    > >>>>>And it looks like this
    > >>>>>-------------------------------------------------------------------------------------------------
    > >>>>># This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    > >>>>>#
    > >>>>># This file contains the mappings of IP addresses to host names. Each
    > >>>>># entry should be kept on an individual line. The IP address should
    > >>>>># be placed in the first column followed by the corresponding host name.
    > >>>>># The IP address and the host name should be separated by at least one
    > >>>>># space.
    > >>>>>#
    > >>>>># Additionally, comments (such as these) may be inserted on individual
    > >>>>># lines or following the machine name denoted by a '#' symbol.
    > >>>>>#
    > >>>>># For example:
    > >>>>>#
    > >>>>># 102.54.94.97 rhino.acme.com # source server
    > >>>>># 38.25.63.10 x.acme.com # x client host
    > >>>>>
    > >>>>>127.0.0.1 localhost
    > >>>>>::1 localhost
    > >>>>>-------------------------------------------------------------------------------------------------
    > >>>>>
    > >>>>>"MowGreen [MVP]" wrote:
    > >>>>>
    > >>>>>
    > >>>>>
    > >>>>>
    > >>>>>>There's a communication issue with the update servers.
    > >>>>>>Check the WindowsUpdate.log again to see if the latest Version of the
    > >>>>>>Windows Update Agent is installed. It will show in the log as -
    > >>>>>>
    > >>>>>>2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    > >>>>>>whether self-update is required ***********
    > >>>>>>2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    > >>>>>>D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    > >>>>>>2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    > >>>>>>D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    > >>>>>>version = 7.2.6001.784
    > >>>>>><snip>
    > >>>>>>There will be a list of .dll files being checked.
    > >>>>>>
    > >>>>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > >>>>>>and do Method 1 and 2 for Vista.
    > >>>>>>
    > >>>>>>If no joy, see: http://support.microsoft.com/kb/883821
    > >>>>>>Click on the '0x80072EE7 error code' and see if the HOSTS file
    > >>>>>>needs edtiting and read the Note under it to see if anything listed
    > >>>>>>pertains to the system.
    > >>>>>>
    > >>>>>>If still no joy - You may encounter temporary connection-related errors
    > >>>>>>when you use Windows Update or Microsoft Update to install updates
    > >>>>>>http://support.microsoft.com/kb/836941
    > >>>>>>
    > >>>>>>
    > >>>>>>MowGreen [MVP 2003-2009]
    > >>>>>>===============
    > >>>>>>*-343-* FDNY
    > >>>>>>Never Forgotten
    > >>>>>>===============
    > >>>>>>
    > >>>>>>
    > >>>>>>AytacOnline wrote:
    > >>>>>>
    > >>>>>>
    > >>>>>>
    > >>>>>>
    > >>>>>>>These are the last 50 lines on my WindowsUpdate.log
    > >>>>>>>
    > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>>>used : <>
    > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestUsingProxy failed for
    > >>>>>>><http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    > >>>>>>>error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>>>>>for http://download.windowsupdate.com/v8...v3wuredir.cab:
    > >>>>>>>error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    > >>>>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>>>80072ee7.
    > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>>>used : <>
    > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestUsingProxy failed for
    > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>>>0x8024402c
    > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>>>80072ee7.
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>>>used : <>
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestUsingProxy failed for
    > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>>>0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>>>80072ee7.
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>>>used : <>
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestUsingProxy failed for
    > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>>>0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    > >>>>>>>80072ee7.
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > >>>>>>>used : <>
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestUsingProxy failed for
    > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > >>>>>>>0x8024402c
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>>>>>for http://download.microsoft.com/v8/win...v3wuredir.cab:
    > >>>>>>>error 0x8024402c
    > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    > >>>>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > >>>>>>>2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>SendRequestToServerForFileInformation failed with 0x80190194
    > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > >>>>>>>ShouldFileBeDownloaded failed with 0x80190194
    > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    > >>>>>>>for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    > >>>>>>>0x80190194
    > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    > >>>>>>>download package information, error = 0x80244019
    > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    > >>>>>>>= 0x80244019
    > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    > >>>>>>>self-update check returned 0x80244019
    > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent *********
    > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    > >>>>>>>[CallerId = AutomaticUpdates]
    > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent *************
    > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    > >>>>>>>for update with error 0x80244019
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    > >>>>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    > >>>>>>>result = 0x80244019
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    > >>>>>>>error code 80244019
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU #########
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    > >>>>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU #############
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to
    > >>>>>>>2008-10-21 00:17:24
    > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install time to
    > >>>>>>>2008-10-21 01:00:00
    > >>>>>>>2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    > >>>>>>>{3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    > >>>>>>>21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software


  14. #14
    PA Bear [MS MVP] Guest

    Re: WindowsUpdate_80244019 Help

    Unexplained computer behavior may be caused by deceptive software
    http://support.microsoft.com/kb/827315

    Run a /thorough/ check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_R...:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/...moving_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjunction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://spywarehammer.com/simplemachi...php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    AytacOnline wrote:
    > I can't make the online scan programs of eset and onecare.
    > I've unistalled N300 and installed Windows livecare, but it's the same
    > problem. I can't update the Windows Update and Windows Defender.
    >
    > "MowGreen [MVP]" wrote:
    >
    >> I'm sorry I didn't ask about the installed security software previously.
    >> The connectivity issue is either directly related to Norton 360 and/or,
    >> going by Symantec's past history, the system may be infected despite
    >> N300's presence.
    >>
    >> You'll need to *totally* disable all services and processes associated
    >> with N360 first, including it's firewall/antispyware/etc, in order to be
    >> able to do an online scan - http://www.netnanny.com/kb/125
    >>
    >> **Enable the native Vista firewall***
    >>
    >> Then revisit the OneCare scanner or the Eset [NOD32] online scanner
    >> using IE: http://www.eset.com/onlinescan/
    >>
    >> IF no malware is detected, good.
    >> IF malware is detected, please let us know what was detected and then
    >> we'll refer you to anti-malware forums to ensure that all malwares have
    >> been detected and removed.
    >>
    >> MowGreen [MVP 2003-2009]
    >> ===============
    >> *-343-* FDNY
    >> Never Forgotten
    >> ===============
    >>
    >>
    >> AytacOnline wrote:
    >>
    >>> 1.DHCP is enabled
    >>> 2.I've Norton 360 installed on my pc and when he finds a malware he
    >>> delete
    >>> it automatic, if it doesn't I delete it by my own. I can't install the
    >>> scan program of livecare, first the yellow pop-up blocker showed up, I
    >>> activated it then I retried and it won't download.
    >>>
    >>> "MowGreen [MVP]" wrote:
    >>>
    >>>
    >>>> 1. DHCP is enabled, correct ?
    >>>>
    >>>> 2. What is the installed antivirus/security suite/anti-malware
    >>>> software?
    >>>>
    >>>> In your first post to this thread you mentioned you had the same
    >>>> problem
    >>>> as the original poster [OP} had, namely error 80244019.
    >>>> That error in Vista has been traced to the presence of malware by
    >>>> several posters in this newsgroup. Would you please use Internet
    >>>> Explorer and do a scan here ?:
    >>>> http://onecare.live.com/site/en-us/center/howsafe.htm
    >>>>
    >>>> If malware is detected on the system we'll refer you to some
    >>>> anti-malware forums to finish cleaning up the system.
    >>>> If malware is *not detected*, we'll recommend a tool that will install
    >>>> the latest Windows Update Agent and reset automatic updates [aka
    >>>> Windows
    >>>> Update in Vista].
    >>>>
    >>>> Vista doesn't update at the Windows|Microsoft Update sites.
    >>>> It can be manually updated from the MS Download Center and the MS
    >>>> Update
    >>>> Catalog, if need be.
    >>>>
    >>>>
    >>>> MowGreen [MVP 2003-2009]
    >>>> ===============
    >>>> *-343-* FDNY
    >>>> Never Forgotten
    >>>> ===============
    >>>>
    >>>>
    >>>>
    >>>> AytacOnline wrote:
    >>>>
    >>>>
    >>>>> I don't think so because I'm trying to folow the steps you gave me
    >>>>> but when I write "netsh winhttp reset" on cmd.exe it shows that I
    >>>>> don't
    >>>>> have a proxyserver
    >>>>>
    >>>>> And I've tried every help you gave me but it doesn't works.
    >>>>>
    >>>>> On windows XP you can start updating from the microsoft's website, can
    >>>>> we doit for vista too? Maybe it will work that way?
    >>>>>
    >>>>> "MowGreen [MVP]" wrote:
    >>>>>
    >>>>>
    >>>>>
    >>>>>> HOSTS.sam is just a sample file. Windows uses the HOSTS file to map
    >>>>>> IP
    >>>>>> addys. Is that entry in HOSTS, too ?
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>> Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    >>>>>>> and do Method 1 and 2 for Vista.
    >>>>>>
    >>>>>> The HOSTS.sam file has been overwritten with a backup of the HOSTS
    >>>>>> file
    >>>>>> on my system so I can't see if that entry is unusual or atypical, but
    >>>>>> it should have no bearing as to any of the MS update servers.
    >>>>>>
    >>>>>> MowGreen [MVP 2003-2009]
    >>>>>> ===============
    >>>>>> *-343-* FDNY
    >>>>>> Never Forgotten
    >>>>>> ===============
    >>>>>>
    >>>>>>
    >>>>>> AytacOnline wrote:
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>>> I think my problem is inside hosts.sam file
    >>>>>>> I've searched the problem with the link you gave me
    >>>>>>> http://support.microsoft.com/kb/883821
    >>>>>>> then I looked up to the hosts.sam file and I opened it with
    >>>>>>> notepad.exe And it looks like this
    >>>>>>> -------------------------------------------------------------------------------------------------
    >>>>>>> # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    >>>>>>> #
    >>>>>>> # This file contains the mappings of IP addresses to host names.
    >>>>>>> Each
    >>>>>>> # entry should be kept on an individual line. The IP address should
    >>>>>>> # be placed in the first column followed by the corresponding host
    >>>>>>> name. # The IP address and the host name should be separated by at
    >>>>>>> least one # space.
    >>>>>>> #
    >>>>>>> # Additionally, comments (such as these) may be inserted on
    >>>>>>> individual
    >>>>>>> # lines or following the machine name denoted by a '#' symbol.
    >>>>>>> #
    >>>>>>> # For example:
    >>>>>>> #
    >>>>>>> # 102.54.94.97 rhino.acme.com # source server
    >>>>>>> # 38.25.63.10 x.acme.com # x client host
    >>>>>>>
    >>>>>>> 127.0.0.1 localhost
    >>>>>>>>> 1 localhost
    >>>>>>> -------------------------------------------------------------------------------------------------
    >>>>>>>
    >>>>>>> "MowGreen [MVP]" wrote:
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>>> There's a communication issue with the update servers.
    >>>>>>>> Check the WindowsUpdate.log again to see if the latest Version of
    >>>>>>>> the
    >>>>>>>> Windows Update Agent is installed. It will show in the log as -
    >>>>>>>>
    >>>>>>>> 2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    >>>>>>>> whether self-update is required ***********
    >>>>>>>> 2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    >>>>>>>> D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    >>>>>>>> 2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    >>>>>>>> D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784,
    >>>>>>>> required
    >>>>>>>> version = 7.2.6001.784
    >>>>>>>> <snip>
    >>>>>>>> There will be a list of .dll files being checked.
    >>>>>>>>
    >>>>>>>> Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    >>>>>>>> and do Method 1 and 2 for Vista.
    >>>>>>>>
    >>>>>>>> If no joy, see: http://support.microsoft.com/kb/883821
    >>>>>>>> Click on the '0x80072EE7 error code' and see if the HOSTS file
    >>>>>>>> needs edtiting and read the Note under it to see if anything listed
    >>>>>>>> pertains to the system.
    >>>>>>>>
    >>>>>>>> If still no joy - You may encounter temporary connection-related
    >>>>>>>> errors when you use Windows Update or Microsoft Update to install
    >>>>>>>> updates http://support.microsoft.com/kb/836941
    >>>>>>>>
    >>>>>>>>
    >>>>>>>> MowGreen [MVP 2003-2009]
    >>>>>>>> ===============
    >>>>>>>> *-343-* FDNY
    >>>>>>>> Never Forgotten
    >>>>>>>> ===============
    >>>>>>>>
    >>>>>>>>
    >>>>>>>> AytacOnline wrote:
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>> These are the last 50 lines on my WindowsUpdate.log
    >>>>>>>>>
    >>>>>>>>> 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed
    >>>>>>>>> with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
    >>>>>>>>> <(null)> Auth Schemes
    >>>>>>>>> used : <>
    >>>>>>>>> 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestUsingProxy failed for
    >>>>>>>>> <http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>>>>>>> error 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation MakeRequest failed. error
    >>>>>>>>> 0x8024402c 2008-10-20 21:17:23:949 1188 1440 Misc WARNING:
    >>>>>>>>> WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:949 1188 1440 Misc WARNING:
    >>>>>>>>> DownloadFileInternal failed
    >>>>>>>>> for
    >>>>>>>>> http://download.windowsupdate.com/v8...v3wuredir.cab:
    >>>>>>>>> error 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    >>>>>>>>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>>>>>>> 2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    >>>>>>>>> 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with
    >>>>>>>>> hr
    >>>>>>>>> = 80072ee7.
    >>>>>>>>> 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed
    >>>>>>>>> with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
    >>>>>>>>> <(null)> Auth Schemes
    >>>>>>>>> used : <>
    >>>>>>>>> 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestUsingProxy failed for
    >>>>>>>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>>>>>>> error 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation MakeRequest failed. error
    >>>>>>>>> 0x8024402c 2008-10-20 21:17:23:964 1188 1440 Misc WARNING:
    >>>>>>>>> WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with
    >>>>>>>>> hr
    >>>>>>>>> = 80072ee7.
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed
    >>>>>>>>> with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
    >>>>>>>>> <(null)> Auth Schemes
    >>>>>>>>> used : <>
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestUsingProxy failed for
    >>>>>>>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>>>>>>> error 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation MakeRequest failed. error
    >>>>>>>>> 0x8024402c 2008-10-20 21:17:23:980 1188 1440 Misc WARNING:
    >>>>>>>>> WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with
    >>>>>>>>> hr
    >>>>>>>>> = 80072ee7.
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed
    >>>>>>>>> with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
    >>>>>>>>> <(null)> Auth Schemes
    >>>>>>>>> used : <>
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestUsingProxy failed for
    >>>>>>>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>>>>>>> error 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation MakeRequest failed. error
    >>>>>>>>> 0x8024402c 2008-10-20 21:17:23:980 1188 1440 Misc WARNING:
    >>>>>>>>> WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with
    >>>>>>>>> hr
    >>>>>>>>> = 80072ee7.
    >>>>>>>>> 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed
    >>>>>>>>> with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
    >>>>>>>>> <(null)> Auth Schemes
    >>>>>>>>> used : <>
    >>>>>>>>> 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestUsingProxy failed for
    >>>>>>>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    >>>>>>>>> error 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation MakeRequest failed. error
    >>>>>>>>> 0x8024402c 2008-10-20 21:17:23:996 1188 1440 Misc WARNING:
    >>>>>>>>> WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> ShouldFileBeDownloaded failed with 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:996 1188 1440 Misc WARNING:
    >>>>>>>>> DownloadFileInternal failed
    >>>>>>>>> for
    >>>>>>>>> http://download.microsoft.com/v8/win...v3wuredir.cab:
    >>>>>>>>> error 0x8024402c
    >>>>>>>>> 2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    >>>>>>>>> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    >>>>>>>>> 2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    >>>>>>>>> 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> SendRequestToServerForFileInformation failed with 0x80190194
    >>>>>>>>> 2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    >>>>>>>>> ShouldFileBeDownloaded failed with 0x80190194
    >>>>>>>>> 2008-10-20 21:17:24:558 1188 1440 Misc WARNING:
    >>>>>>>>> DownloadFileInternal failed
    >>>>>>>>> for
    >>>>>>>>> http://update.microsoft.com/v8/windo...v3wuredir.cab:
    >>>>>>>>> error 0x80190194 2008-10-20 21:17:24:558 1188 1440 Setup WARNING:
    >>>>>>>>> SelfUpdate check failed to
    >>>>>>>>> download package information, error = 0x80244019
    >>>>>>>>> 2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check
    >>>>>>>>> failed, err = 0x80244019
    >>>>>>>>> 2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping
    >>>>>>>>> scan,
    >>>>>>>>> self-update check returned 0x80244019
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code =
    >>>>>>>>> 0x80244019 2008-10-20 21:17:24:777 1188 1440 Agent *********
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent:
    >>>>>>>>> Finding
    >>>>>>>>> updates [CallerId = AutomaticUpdates]
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 1440 Agent *************
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed
    >>>>>>>>> Searching
    >>>>>>>>> for update with error 0x80244019
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search
    >>>>>>>>> for updates [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback
    >>>>>>>>> failed,
    >>>>>>>>> result = 0x80244019
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find
    >>>>>>>>> updates with
    >>>>>>>>> error code 80244019
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU #########
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for
    >>>>>>>>> updates [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU #############
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU AU setting next detection
    >>>>>>>>> timeout to 2008-10-21 00:17:24
    >>>>>>>>> 2008-10-20 21:17:24:777 1188 414 AU Setting AU scheduled install
    >>>>>>>>> time to 2008-10-21 01:00:00
    >>>>>>>>> 2008-10-20 21:17:29:558 1188 1440 Report REPORT EVENT:
    >>>>>>>>> {3DBB18D8-6A99-4C06-95ED-409FB020E892} 2008-10-20
    >>>>>>>>> 21:17:24:558+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28}
    >>>>>>>>> 1 80244019 SelfUpdate Failure Software



  15. #15
    AytacOnline Guest

    Re: WindowsUpdate_80244019 Help

    I don't know how, but my problem seems to be gone. I saw the update logo next
    to the clock on the bottomleft of the screen. then I installed all the
    updates, then I press to "find new updates" and now it was working. But
    windows live oncare has disabled windows defender, I can't update that
    program.

    "AytacOnline" wrote:

    > I can't make the online scan programs of eset and onecare.
    > I've unistalled N300 and installed Windows livecare, but it's the same
    > problem. I can't update the Windows Update and Windows Defender.
    >
    > "MowGreen [MVP]" wrote:
    >
    > > I'm sorry I didn't ask about the installed security software previously.
    > > The connectivity issue is either directly related to Norton 360 and/or,
    > > going by Symantec's past history, the system may be infected despite
    > > N300's presence.
    > >
    > > You'll need to *totally* disable all services and processes associated
    > > with N360 first, including it's firewall/antispyware/etc, in order to be
    > > able to do an online scan - http://www.netnanny.com/kb/125
    > >
    > > **Enable the native Vista firewall***
    > >
    > > Then revisit the OneCare scanner or the Eset [NOD32] online scanner
    > > using IE: http://www.eset.com/onlinescan/
    > >
    > > IF no malware is detected, good.
    > > IF malware is detected, please let us know what was detected and then
    > > we'll refer you to anti-malware forums to ensure that all malwares have
    > > been detected and removed.
    > >
    > > MowGreen [MVP 2003-2009]
    > > ===============
    > > *-343-* FDNY
    > > Never Forgotten
    > > ===============
    > >
    > >
    > > AytacOnline wrote:
    > >
    > > > 1.DHCP is enabled
    > > > 2.I've Norton 360 installed on my pc and when he finds a malware he delete
    > > > it automatic, if it doesn't I delete it by my own. I can't install the scan
    > > > program of livecare, first the yellow pop-up blocker showed up, I activated
    > > > it then I retried and it won't download.
    > > >
    > > > "MowGreen [MVP]" wrote:
    > > >
    > > >
    > > >>1. DHCP is enabled, correct ?
    > > >>
    > > >>2. What is the installed antivirus/security suite/anti-malware software?
    > > >>
    > > >>In your first post to this thread you mentioned you had the same problem
    > > >> as the original poster [OP} had, namely error 80244019.
    > > >>That error in Vista has been traced to the presence of malware by
    > > >>several posters in this newsgroup. Would you please use Internet
    > > >>Explorer and do a scan here ?:
    > > >>http://onecare.live.com/site/en-us/center/howsafe.htm
    > > >>
    > > >>If malware is detected on the system we'll refer you to some
    > > >>anti-malware forums to finish cleaning up the system.
    > > >>If malware is *not detected*, we'll recommend a tool that will install
    > > >>the latest Windows Update Agent and reset automatic updates [aka Windows
    > > >>Update in Vista].
    > > >>
    > > >>Vista doesn't update at the Windows|Microsoft Update sites.
    > > >>It can be manually updated from the MS Download Center and the MS Update
    > > >>Catalog, if need be.
    > > >>
    > > >>
    > > >>MowGreen [MVP 2003-2009]
    > > >>===============
    > > >> *-343-* FDNY
    > > >>Never Forgotten
    > > >>===============
    > > >>
    > > >>
    > > >>
    > > >>AytacOnline wrote:
    > > >>
    > > >>
    > > >>>I don't think so because I'm trying to folow the steps you gave me
    > > >>>but when I write "netsh winhttp reset" on cmd.exe it shows that I don't have
    > > >>>a proxyserver
    > > >>>
    > > >>>And I've tried every help you gave me but it doesn't works.
    > > >>>
    > > >>>On windows XP you can start updating from the microsoft's website, can we
    > > >>>doit for vista too? Maybe it will work that way?
    > > >>>
    > > >>>"MowGreen [MVP]" wrote:
    > > >>>
    > > >>>
    > > >>>
    > > >>>>HOSTS.sam is just a sample file. Windows uses the HOSTS file to map IP
    > > >>>>addys. Is that entry in HOSTS, too ?
    > > >>>>
    > > >>>>
    > > >>>>
    > > >>>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > > >>>>>and do Method 1 and 2 for Vista.
    > > >>>>
    > > >>>>The HOSTS.sam file has been overwritten with a backup of the HOSTS file
    > > >>>>on my system so I can't see if that entry is unusual or atypical, but it
    > > >>>>should have no bearing as to any of the MS update servers.
    > > >>>>
    > > >>>>MowGreen [MVP 2003-2009]
    > > >>>>===============
    > > >>>> *-343-* FDNY
    > > >>>>Never Forgotten
    > > >>>>===============
    > > >>>>
    > > >>>>
    > > >>>>AytacOnline wrote:
    > > >>>>
    > > >>>>
    > > >>>>
    > > >>>>>I think my problem is inside hosts.sam file
    > > >>>>>I've searched the problem with the link you gave me
    > > >>>>>http://support.microsoft.com/kb/883821
    > > >>>>>then I looked up to the hosts.sam file and I opened it with notepad.exe
    > > >>>>>And it looks like this
    > > >>>>>-------------------------------------------------------------------------------------------------
    > > >>>>># This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    > > >>>>>#
    > > >>>>># This file contains the mappings of IP addresses to host names. Each
    > > >>>>># entry should be kept on an individual line. The IP address should
    > > >>>>># be placed in the first column followed by the corresponding host name.
    > > >>>>># The IP address and the host name should be separated by at least one
    > > >>>>># space.
    > > >>>>>#
    > > >>>>># Additionally, comments (such as these) may be inserted on individual
    > > >>>>># lines or following the machine name denoted by a '#' symbol.
    > > >>>>>#
    > > >>>>># For example:
    > > >>>>>#
    > > >>>>># 102.54.94.97 rhino.acme.com # source server
    > > >>>>># 38.25.63.10 x.acme.com # x client host
    > > >>>>>
    > > >>>>>127.0.0.1 localhost
    > > >>>>>::1 localhost
    > > >>>>>-------------------------------------------------------------------------------------------------
    > > >>>>>
    > > >>>>>"MowGreen [MVP]" wrote:
    > > >>>>>
    > > >>>>>
    > > >>>>>
    > > >>>>>
    > > >>>>>>There's a communication issue with the update servers.
    > > >>>>>>Check the WindowsUpdate.log again to see if the latest Version of the
    > > >>>>>>Windows Update Agent is installed. It will show in the log as -
    > > >>>>>>
    > > >>>>>>2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
    > > >>>>>>whether self-update is required ***********
    > > >>>>>>2008-10-21 09:05:36:139 980 374 Setup * Inf file:
    > > >>>>>>D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    > > >>>>>>2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
    > > >>>>>>D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
    > > >>>>>>version = 7.2.6001.784
    > > >>>>>><snip>
    > > >>>>>>There will be a list of .dll files being checked.
    > > >>>>>>
    > > >>>>>>Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
    > > >>>>>>and do Method 1 and 2 for Vista.
    > > >>>>>>
    > > >>>>>>If no joy, see: http://support.microsoft.com/kb/883821
    > > >>>>>>Click on the '0x80072EE7 error code' and see if the HOSTS file
    > > >>>>>>needs edtiting and read the Note under it to see if anything listed
    > > >>>>>>pertains to the system.
    > > >>>>>>
    > > >>>>>>If still no joy - You may encounter temporary connection-related errors
    > > >>>>>>when you use Windows Update or Microsoft Update to install updates
    > > >>>>>>http://support.microsoft.com/kb/836941
    > > >>>>>>
    > > >>>>>>
    > > >>>>>>MowGreen [MVP 2003-2009]
    > > >>>>>>===============
    > > >>>>>>*-343-* FDNY
    > > >>>>>>Never Forgotten
    > > >>>>>>===============
    > > >>>>>>
    > > >>>>>>
    > > >>>>>>AytacOnline wrote:
    > > >>>>>>
    > > >>>>>>
    > > >>>>>>
    > > >>>>>>
    > > >>>>>>>These are the last 50 lines on my WindowsUpdate.log
    > > >>>>>>>
    > > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > >>>>>>>used : <>
    > > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestUsingProxy failed for
    > > >>>>>>><http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
    > > >>>>>>>error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc WARNING: DownloadFileInternal failed
    > > >>>>>>>for http://download.windowsupdate.com/v8...v3wuredir.cab:
    > > >>>>>>>error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:949 1188 1440 Misc Validating signature for
    > > >>>>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
    > > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with hr =
    > > >>>>>>>80072ee7.
    > > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > >>>>>>>used : <>
    > > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestUsingProxy failed for
    > > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > >>>>>>>0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > > >>>>>>>80072ee7.
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > >>>>>>>used : <>
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestUsingProxy failed for
    > > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > >>>>>>>0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with hr =
    > > >>>>>>>80072ee7.
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > >>>>>>>used : <>
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestUsingProxy failed for
    > > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > >>>>>>>0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with hr =
    > > >>>>>>>80072ee7.
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest failed with hr =
    > > >>>>>>>80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > > >>>>>>>used : <>
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestUsingProxy failed for
    > > >>>>>>><http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
    > > >>>>>>>0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>ShouldFileBeDownloaded failed with 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc WARNING: DownloadFileInternal failed
    > > >>>>>>>for http://download.microsoft.com/v8/win...v3wuredir.cab:
    > > >>>>>>>error 0x8024402c
    > > >>>>>>>2008-10-20 21:17:23:996 1188 1440 Misc Validating signature for
    > > >>>>>>>C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > > >>>>>>>2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
    > > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>SendRequestToServerForFileInformation failed with 0x80190194
    > > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
    > > >>>>>>>ShouldFileBeDownloaded failed with 0x80190194
    > > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
    > > >>>>>>>for http://update.microsoft.com/v8/windo...v3wuredir.cab: error
    > > >>>>>>>0x80190194
    > > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Setup WARNING: SelfUpdate check failed to
    > > >>>>>>>download package information, error = 0x80244019
    > > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Setup FATAL: SelfUpdate check failed, err
    > > >>>>>>>= 0x80244019
    > > >>>>>>>2008-10-20 21:17:24:558 1188 1440 Agent * WARNING: Skipping scan,
    > > >>>>>>>self-update check returned 0x80244019
    > > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent * WARNING: Exit code = 0x80244019
    > > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent *********
    > > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent ** END ** Agent: Finding updates
    > > >>>>>>>[CallerId = AutomaticUpdates]
    > > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent *************
    > > >>>>>>>2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed Searching
    > > >>>>>>>for update with error 0x80244019
    > > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search for updates
    > > >>>>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback failed,
    > > >>>>>>>result = 0x80244019
    > > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find updates with
    > > >>>>>>>error code 80244019
    > > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU #########
    > > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for updates
    > > >>>>>>>[CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
    > > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU #############
    > > >>>>>>>2008-10-20 21:17:24:777 1188 414 AU AU setting next detection timeout to


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  1. error code? "WindowsUpdate_80244019"
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    Replies: 5
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