No video after converting MKVs to DVDs using Nero Video 11

[KJo]

I have been using Nero 10 and I have recently upgraded to Nero Video 11 and the problem that I am facing now is that when I am converting a film in MKVs to DVDs then I am not getting video when I run the dvd but then I am able to heat the audio, the screen just stays blank, I had converted a no of files from MKVs to DVD format but had never faced this issue with Nero 10, I don’t know what is wrong with Nero Video 11, is there anyone else who has noticed the same and has an idea about it???

[Shurod]

I have been using Nero 10 and I have recently upgraded to Nero Video 11 and the problem that I am facing now is that when I am converting a film in MKVs to DVDs then I am not getting video when I run the dvd but then I am able to heat the audio, the screen just stays blank, I had converted a no of files from MKVs to DVD format but had never faced this issue with Nero 10, I don’t know what is wrong with Nero Video 11, is there anyone else who has noticed the same and has an idea about it???

I just wanted to know the specification of your system and let me know the solutions that you have tried so far so that I don’t suggest you the same as it will be a waste of time, just provide me with the required details for further help.

[KJo]

My system specification is as followed:

• Windows 7
• Intel i7
• 8GB of RAM
• Nvidia Geforce video card

By now I have tried reinstalling Nero and also downloading the updated codecs but then they have not made any difference, other than this I have found that the size of the output files is appearing to be consistent with just audio, I mean that it is appearing to be 500 to 600 mb rather than 6 gb and so, what do you think might be the possible cause for this???

[Shurod]

You seems to have tried out some possible solution that should have helped and there does not seems to be any hardware issue as well, anyways I just want you to provide me the log entry, so I can have a better idea of the issue that you are facing and will try to help you with the same.

[KJo]

I have attached the log entry below, just check out the same and see if you could help me out. I have checked out the log and I was not able to find out anything as such to be suspicious, any further help for the same will be highly appreciated. Thanks in advance.

[Shurod]

I have gone through the log entry and I have found this:
Version: 7.0.8.1, File Version: 8.0.6.1, Interface Version: 4.11.0.1 [03:24:08] ExpressUI [Editing] Media info from old detector: video duration = -1, audio duration = 2400000000 [03:24:08] ExpressUI [Editing] Media info from old detector: video duration = -1
Here the video duration is set to -1, other than this I don’t know why it is using version 7.0.8.1 and File Version 8.0.6.1, I don’t think that it is done in that way in v 11, you should better contact the tech support and address the issue with this file and see what they have to say about the same.

[GiJoey]

I think that i can help you out here, actually I was having the same issue and was running out of ideas but then later I was able to solve it out by encoding the MKV with only a "Fast Encoding (1-pass)" setting, you can just check out the below image for further details.

The problem here is that only the stereo encoding works fine and not the audio "AC-3 5.1", but then I am looking forward to find out a solution for the same, anyways till then you can try out what I have suggested and see if it is helping you out or not, if you have any further issues with it then just let me know.