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Thread: Unable to backup by using Acronis True Image 11 getting error code 0x00070020

  1. #1
    Join Date
    Nov 2011
    Posts
    65

    Unable to backup by using Acronis True Image 11 getting error code 0x00070020

    I have installed Acronis on my computer. it was working fine for past couple of days. But in today morning suddenly it stopped to backing up the data. Following the log details of the issue.

    ----------------
    Log Entry Details
    ----------------------
    Type: Error
    Date and time: 10/16/2011 4:56:30 PM
    Backup plan: Daily Backup
    Task: Validation
    Code: 66,038(0x101F6)
    Module: 1
    Owner:
    Message:
    Operation with partition '0-0' was terminated.
    Details:
    The archive is corrupted.
    Error code: 0x70020
    Tag: 0xF5F8CBCF76155663
    Additional info:
    --------------------
    Error code: 502
    Module: 1
    LineInfo: a164035b3ff39281
    Fields:
    Message: Operation with partition '0-0' was terminated.
    Details:
    The archive is corrupted.
    Error code: 0x70020
    Tag: 0xF5F8CBCF76155663
    --------------------
    Error code: 32
    Module: 7
    LineInfo: f5f8cbcf76155663
    Fields:
    Message: The archive is corrupted.
    --------------------
    Well I am hoping all the users of TA will help me to get out from the above mentioned problem. Thanks a lot in advance.

  2. #2
    Join Date
    Aug 2011
    Posts
    695

    Re: Unable to backup by using Acronis True Image 11 getting error code 0x00070020

    After going through the issue of yours I am suggesting that you should disable verify after backup option on Acronis and see whether it is fixing the error or not. Another thing which you can copy the backup archive from the destination and mount on the local HDD of the workstation. After that you should try to verify the task on same archive and see what results do you getting.

  3. #3
    Join Date
    Nov 2011
    Posts
    61

    Re: Unable to backup by using Acronis True Image 11 getting error code 0x00070020

    Ok thanks a lot for the prompt replies of yours. Well I had backed up the image successfully and I am getting an error message while backup the restore on my system. the error message can be stated as follow. ‘Loading please wait ...
    Kernel panic- not syncing:VSF:Unable to mount root fs on unkown block(1,0)’

  4. #4
    Join Date
    Aug 2011
    Posts
    540

    Re: Unable to backup by using Acronis True Image 11 getting error code 0x00070020

    I was also suffering from the same issue and tried with the Memtest4 to get whether something wrong with memory of the system. but there was nothing after that went to BIOS and find out some of odd settings which done to overclock the system of mine. I switched to original memory settings and all the thing begin work to fine. I was bit amazed after knowing that Acronis was so sensitive to the memory errors. I hope the things which I have stated will help someone.

  5. #5
    Join Date
    Aug 2011
    Posts
    580

    Re: Unable to backup by using Acronis True Image 11 getting error code 0x00070020

    According to me archive si getting corrupted. So tell me whether you are using auto-consolidation? Do you have deleted any file? At the time of backup had you interrupted the process?
    Second thing could be the archive chain is good but the validation might be failed. It means the validation might be interrupted due to some kind of hardware issue.

  6. #6
    Join Date
    Aug 2011
    Posts
    564

    Re: Unable to backup by using Acronis True Image 11 getting error code 0x00070020

    You should try to validate to last known good archive by using following steps.
    You should try to mount image or simply double click on it by making use of windows explorer. If you are not able to launch the same then archive could be bad. if you are able to open the same the archive is good but validation process might be failing. you have to run chkdsk –r on backup disk.
    If it is not working than you should backup chain could be compromised. So you have to delete backup task and setup the new one.

  7. #7
    Join Date
    Aug 2011
    Posts
    460

    Re: Unable to backup by using Acronis True Image 11 getting error code 0x00070020

    If none of the above mentioned solutions are not working then you will need to contact the technical support team to get the idea on the above mentioned thing and I am hoping that they will help you out to fix the matter of yours.

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