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Thread: Windows Installer encountered a problem..

  1. #1
    Join Date
    Jun 2011
    Posts
    3

    Windows Installer encountered a problem..

    Hi,
    My problem is that whenever I try to install my wireless software it crashes and closes when I press the 'next' button to start the installation, it looks like this when it fails: Error fail.bmp
    Things I've tried:
    Reinstalling Windows Installer 4.5, no effect
    Turning on Windows Installer Service, already on
    Using Windows Installer Cleanup utility, no effect
    Updating Windows, no effect
    I'm using Windows XP Home Edition SP3.
    Any other suggestions on what to do will be greatly appreciated!

  2. #2
    skipper86 Guest

    Re: Windows Installer encountered a problem..

    Try to reinstall Windows Installer
    http://www.microsoft.com/downloads/e...displaylang=en
    this may fix the problem...!

  3. #3
    Join Date
    May 2009
    Posts
    1,611

    Re: Windows Installer encountered a problem..

    Well, as you said you have already tried so many troubleshoots but still you facing the problem. I can also see on Microsoft download page that is completely compatible with XP SP3. But on one of the forum i found this "Also the donwload version only applies for Windows server 2008". I dont agree with this. Anyways, the last thing i can suggest you to try is Download a fresh copy of Windows Installer 4.5 and see of it works.

  4. #4
    Join Date
    Jun 2011
    Posts
    3

    Re: Windows Installer encountered a problem..

    Tried downloading from the link you both gave me and installed it although on running my setup software again it still crashed with the same error.

  5. #5
    skipper86 Guest

    Re: Windows Installer encountered a problem..

    can u quote the error...?? pllzz

  6. #6
    Join Date
    Jun 2011
    Posts
    3

    Re: Windows Installer encountered a problem..

    Don't worry guys, turns out my wlan device didn't need that setup after all, unscrewed my laptops case to find the model # of the wlan device and googled a driver for it. Feel so dumb for not trying that sooner
    Thanks for the replies guys,
    THREAD CLOSED

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