The problem just occurred last night while trying to load up new firmware for it, the 1.11 went it fine, loading in the next firmware update, the firmware update program locked up my computer and then like an idiot reset the computer. The player was still being recognized, then loading up the Zen explorer, it said the player is not connected unplugged it and reset the computer again, then the MTP device is coming up. Nothing happens with any of the options even tried erasing the firmware to maybe wipe it clean and then try to reload the firmware didn't use the Zen for awhile because i have no time to listen to it and i can't bring it to work. The firmware i had on the player been with came with it when i bought it. Don’t remember what it was. i bought the Zen when they first came out, so i don't think it was an MTP version{don't know why when i plug the device in, it can't find the "MTP Device Files" needed. it's a Zen micro 5gig.
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