I bought a new computer with MS Office 2010 preloaded on it. I started up Outlook. For some reason the auto connect feature didn't work so I had to set it up manually. I am not a computer wizard, but when prompted what type of email service I had, I picked exchange server, then filled in my isp information. I am guessing this was an incorrect selection because here it what happens when I open Outlook:
I first get an alert stating:"The connection to microsoft exchange is unavailable. Outlook must be online or connected to complete the action."
I have no idea what this means. Anyway, when I click "ok"
I get a new pop up asking me to verify the name, then click okay when done. Again, I have no idea what this means, but I am guessing that the information I initially entered when setting up Outlook was incorrect so it is trying to get me to input correct data. But I have no idea what the correct data is.
so I click "ok" again:
a new alert message: "Cannot open your default email folders. The file C:/****/appdata/local/microsoft/***.ost. is not an outlook tata file."
then the program shuts down with no oportunity to change my original settings.
What do I do? Please help.
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