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Thread: Double-clicking on a .doc file crashes Word 2010

  1. #1
    Join Date
    Jul 2006
    Posts
    273

    Double-clicking on a .doc file crashes Word 2010

    I have recently installed Office 2010 on my system having Windows 7 as its OS. Now when I open some .doc file from the Start Menu >>Office 2010 >>Open, it gets opened properly. But when I double click on that existing files directly from the drive where I stored that particular files from explorer Word 2010 does not start. There is an error message displayed on the screen that "Microsoft Word has stopped working". Anyone can tell what's wrong with Office 2010?.!
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  2. #2
    Join Date
    Apr 2008
    Posts
    2,139

    Re: Double-clicking on a .doc file crashes Word 2010

    You can do this as a trial purpose. Start your Microsoft Word in safe mode by holding the CTRL key. Once you go in safe mode check that if any add-in are installed.!! Many times add-ins causes applications like Word to halt and generates an error. So removing that add-in will solve your error. OR else your Office files might have corrupted, repairing that files will fix up the issue.
    Hope this will help you..

  3. #3
    Join Date
    Jan 2008
    Posts
    3,755

    Re: Double-clicking on a .doc file crashes Word 2010

    If you are able to open by going to Start Menu >>Office 2010 >>Open. Then there must be some issue of the virus infection. Try to scan the drive where you have stored that particular file, which is not opening on double-click. I am sure that there is some virus that is causing the problem. Make sure that you are using updated anti virus. After scanning reboot your machine and then check whether it is starting by double click. I am sure this will help you..

  4. #4
    Join Date
    May 2008
    Posts
    3,316

    Re: Double-clicking on a .doc file crashes Word 2010

    Microsoft Office 2010 supports the doc, .docx, .dot and .dotx files. So I am sure that there is some error in your Office 2010. First remove it completely by going in Control Panel and Using Add/ Remove Feature. Once you are completed with removing install it again. This can sort out your issue. I think you might have not installed now properly. Also run anti virus and check whether you are having any bug in your system.

  5. #5
    Join Date
    Apr 2012
    Posts
    1

    smile Re: Double-clicking on a .doc file crashes Word 2010

    disable com ins "send to Bluetooth". et voila its work for me

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