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Thread: Protector Suite QL MySafe FDP.file transfer problem

  1. #1
    Join Date
    Sep 2009
    Posts
    2

    Protector Suite QL MySafe FDP.file transfer problem

    Hi all,

    Preface:
    I had issues with Toshiba Satellite so as it was under warranty I sent it off to Tosh. They ended up replacing the HDD and sent the "damaged" HDD back with my the repaired/reformatted notebook.

    Situation:
    I can still access files on the old HDD, I need to find a way to get my notebook to open the old FDP file but it wont. I know the override password to get through the encryption, I just need to interface/ability to do so. Therein lies the problem.

    Failed Resolution Attempts:(Dont laugh, Im a bit of a back end software novice):
    • Dropped the old MySafe.FDP file into the respective directory in the Documents and Settings on C:\ to overwrite the new (and empty) FDP file - it returned a write protect error as the existing FDP file was apparently "in use"
    • Opened Protector Suite first and tried to search and open a different FDP file - it didnt give me the option
    • Attempted to 'open with' the old FDP file using the Protector Suite Application file - This just did nothing, no response, no error message, no nothing.

    If anyone could help me out with this I would be very grateful.

    (Suffice to say, I've learnt my lesson and dont use MySafe anymore...too much of a hassle if the PC fry's......which as we know aint rare!)

    Cheers

  2. #2
    Join Date
    Jun 2008
    Posts
    114

    Re: Protector Suite QL MySafe FDP.file transfer problem

    Hey I don't understand what you want to do exactly by "interface/ability"?
    I hope the FDP files are there in front of you & you have the password too then what is your problem?

  3. #3
    Join Date
    Sep 2009
    Posts
    2

    Re: Protector Suite QL MySafe FDP.file transfer problem

    To be able to unlock and open the compressed file I as a user need to provide the program that is going to open it with the password ....but there is no way of opening an input window (interface) in which to type the password.

    opening the software first doesnt let you relink to a different FDP file.
    trying to open the file first does nothing.

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