Hello, I have Excel 2002 with Windows XP SP3. When I open Excel, a Windows Installer window appears with the message "preparing installation "then" please wait while Windows configures Microsoft Word 2002 " a message indicating the failure of the installation. All this while Word is installed for six years and works perfectly! When I click on the button "cancel" this window of fantasy, it disappears and Excel finally open and functioning normally. To save time I would prevent the opening of this installation process unnecessary. The problem is not in Microsoft Office, because Office software (Access, Power point, etc) normally open arise this window without installing Windows 3.1.
Where can find the error? It has appeared recently as Excel and Word working without this problem for six years. Perhaps as a result an update of Windows? Or deleting a registry key by my registry cleaner? Thank you in advance.
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