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Thread: Missing Archive Option in Outlook 2007

  1. #31
    twogrant Guest

    Re: Missing Archive Option in Outlook 2007

    Removing KB2412171 worked perfectly. Now my Outlet is back up to speed.

  2. #32
    Join Date
    Jan 2011
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    2

    Re: Missing Archive Option in Outlook 2007

    It works with me too . Thanks a lot for your time and support to post the solution. Keep posting

  3. #33
    Ophrahoak Guest

    Re: Missing Archive Option in Outlook 2007

    How do you uninstall KB2412171 in Windows XP Professional. I got the problem with Archive in outlook too.

  4. #34
    Ophrahoak Guest

    Re: Missing Archive Option in Outlook 2007

    Ok, uninstalling update KB2412171 worked for me. Outlook is working again.
    thanks.

  5. #35
    Join Date
    Jan 2011
    Posts
    1

    ThumbsUp Re: Missing Archive Option in Outlook 2007

    Thank you very much for the information, I was wondering why my email was so slow, and then the archive function was gone, uninstalled and everything works back to normal!

  6. #36
    Join Date
    Jan 2011
    Posts
    1

    Re: Missing Archive Option in Outlook 2007

    Great advice!! KB 2412171 also slowed Outlook 2007 down. Fine now

  7. #37
    Join Date
    Jan 2011
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    2

    Re: Missing Archive Option in Outlook 2007

    Quote Originally Posted by Ophrahoak View Post
    How do you uninstall KB2412171 in Windows XP Professional. I got the problem with Archive in outlook too.
    Go to Control Panel- Program and features(in Vista)- Click view installed updates(on right hand side) - uninstall the KB2412171 update

    BR,
    atul

  8. #38
    Join Date
    Jan 2011
    Posts
    1

    Re: Missing Archive Option in Outlook 2007

    Thank all mates. I removed KB2412171 and Archive feature appears again.


  9. #39
    twogrant Guest

    Re: Missing Archive Option in Outlook 2007

    Here is something I noticed after removing KB2412171 (Outlook 2007). A reply to one of my e-mails was missing when I opened the e-mail. The original was there but not the senders reply. When I look at the e-mail in Preview view I can see part of their reply but when I open the e-mail it is missing. When I open the e-mail with my IPad it is complete. The reply was sent from a Blackberry. Any thoughts?

  10. #40
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    Re: Missing Archive Option in Outlook 2007

    Quote Originally Posted by JesOakley View Post
    The thing that worked for me was uninstalling KB2412171. How depends a little upon your operating system. There is no need to reinstall it, and no need to reboot.
    Countless hours waisted on this.... Thanks for breaking it Microsoft, Thanks for fixing it JesOakley!

  11. #41
    Join Date
    Jan 2011
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    1

    Re: Missing Archive Option in Outlook 2007

    Thank you for this tip. Worked immediately without any negative impact on Outlook performance.

  12. #42
    Join Date
    Jan 2011
    Posts
    1

    smile Re: Missing Archive Option in Outlook 2007

    Microsoft has a bug in its UpDate KB 2412171 that turns off the autoarchive function.

    Go to Control Panel and then Add and Remove Programs and Windows Components.

    Click show Updates and search for the KB 2412171 UpDate - then click remove.

    Afterwards you must reboot the PC and start Outlook.

  13. #43
    Join Date
    Jan 2011
    Posts
    1

    Re: Missing Archive Option in Outlook 2007

    I can't seem to see 2412171 but am having the exact same issue. Archive "disappeared" and can't do it manually or through auto archive. How do I find the update 2412171 if it doesn't show up in my control panel? Thanks

  14. #44
    Join Date
    Nov 2008
    Posts
    1,259

    Re: Missing Archive Option in Outlook 2007

    If you are unable to see the update then it might be possible that the update is hidden and you need to make it visible. You have to click on Show Update on the Add/Remove Program which will display the update. Now Scroll down and see whether the update is visible or not. It will shown in [] bracket. So if you can then go through the same and see whether this is working for you or not.

  15. #45
    Join Date
    Jan 2011
    Posts
    1

    Re: Missing Archive Option in Outlook 2007

    I just want to add my voice to the chorus of thanks for the directions on removing the KB2412171 update. Wow. I've been suffering for days and trying to find the AutoArchive button using the (worthless) instructions on the official Outlook website. I just did it and everything is working perfectly again--maybe faster than ever. No more taking a walk around the office waiting while I switch email boxes. THANK YOU!

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