Respond to mail on the Internet via Outlook Web Access

**bigboy** · 01-04-2009

I would like to know how I can answer my mails to my home or professionals user who are on an exchange server and to which I go through Outlook Web acess. For additional info I have a laptop with Vista and Internet Explorer 8.

**Viceman** · 01-04-2009

This is a bug in the Exchange 2003 server which was introduced by an update. From my tests, it depends on the browser agent "which is presented by the browser to OWA. I never managed to fix this bug :/

As a workaround, you can install the plugin IETab in Firefox, it allows you to find the functionality of OWA's Internet Explorer.

**JAMES_911** · 01-04-2009

Outlook Web Access can be used to check email, calendar, and task items. It is designed to look and perform very similarly to the Outlook client. Outlook Web Access works with most internet browsers, but is designed to work best in the latest version of Internet Explorer. This document will give you an overview on the basics of using Outlook Web Access.

Please note that if you have a pop-up blocker installed you will need to allow pop-ups for the Exchange web site to work. Please consult the pop-up blocker's help for instructions on how to allow pop-ups for a particular site.

Browser Compatibility
Although Outlook Web Access should work with any modern browsers, it is optimized for use in Internet Explorer. Not all features are available if you are using an alternative browser.

Accessing and Managing Your Account Logging In
To use Outlook Web Access, open your preferred web browser and go to the UK Exchange web site (http://exchange.uky.edu). Click on the Microsoft Outlook Web Access link to login to the application. A web form similar to will appear, prompting you for your userid and password. In the userid field, enter your Exchange domain, a backslash, and your Exchange userid, with no spaces separating each element. Your Exchange domain will be either AD or MC; if you are unsure about what domain to use, contact the IT Customer Service Center at 257-1300 or email [email protected]. The backslash key is located directly below the "Backspace" key on your keyboard. Your userid is the the same used to login to the myUK system. Once you have your userid, password, client, and security fields filled, click the Log On button.

A note about Session Timeouts and Security
Before logging in you should select your Client Type and Security settings. The Premium client is best suited to broadband users with a fast connection to the internet. The basic version includes the same content and features as the Premium client, but is designed for slower network connections or older web browsers.

Security settings define your session Timeout Settings. Public computers are computers that you do not have exclusive access to such as public terminals in libraries and airports, or a friend's or co-workers computer. Private computers are computers to which you have exclusive access, and no other users will be able to use without your direct consent and/or supervision. When selecting Public or Shared computer for your Security Setting your session will timeout after 15 minutes of Inactivity. When selecting Private Computer, your session will timeout after 24 hours of inactivity.

It is important to note that typing an email message does not constitute activity. Only actions which send requests to the server will be viewed as activity. This includes opening email messages, opening the address book, saving a draft of your message, etc.

Managing Your Folders and Shortcuts
After logging in, the Outlook Web Access application will load in your web browser. The left-hand column will display the folder list and shortcuts to common Outlook functions. The Inbox, Calendar, Contacts, and Tasks shortcuts access the specified folder of your Exchange account. The Public Folders shortcut allows access the the Exchange public folders. Rules provides the ability to create and modify email filters. Options allow you to tailor the settings of Outlook Web Access to your tastes.

The folder list is directly below the toolbar. It displays the folder hierarchy for the selected Exchange folder. Subfolders can be selected by expanding the folder listing and then selecting the wanted subfolder. Click on the small plus symbol [+] to expand a subfolder group. Conversely, click on the small minus symbol [-] to close a subfolder group. You can resize the column width by clicking on the column frame divider and dragging to the desired width.

For more information go to this link.