Hello
I bought a Acer desktop computer x1700 series. worked ok until monday where I suddenly noticed the dvd wasnt reading the dvd's. I went into the device manager and its has a yellow color. I tried to reinstall the software in the device manager and its says i have the most up to date drive. I keep getting an error message 39 on the device mgr. Acer tech said to uninstall the software and reboot and windows will recoginze the device and reinstall. It did not happened. I never had problems with computers, so I didnt buy the extended warranty. I did make a copy of the recovery disk, but I cannot use since the dvd is not working. any suggestions
thanks
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