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Thread: Word 2003 does not open document

  1. #1
    Join Date
    Mar 2009
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    Word 2003 does not open document

    When clicking on a document (either standalone or at an Outlook attachment) Word starts but it does not open the document. It just displays the grey background (not a blank sheet). When opening a MS Outlook attachment, it additionally displays a message "The system cannot fond the requested file" (translated from Dutch; the English text may be different). The crazy thing is that if a Word window is already open - even with a grey background - the attachment opens normally, i.e. if I click on the document for a second time (and removed the MS outlook message above if applicable).

    I tried a number of things that were suggested in this forum, by microsoft or elsewhere: reregistered word.exe, re-associated .doc files with Word (first associate with another program, then back to word), repaired the Office installation. Besides this, I cannot think of anything special I did, like software installs. It just started. I performed a clean install to get rid of this and now it's back...

    The problem isn't killing me but quite annoying. Something with the registry?

    Any ideas, would lower my heart beat.

    Jan

  2. #2
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    Apr 2008
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  3. #3
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    Dec 2007
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  4. #4
    Join Date
    Dec 2008
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    1,108

    Re: Word 2003 does not open document

    For opening outlook attachment right click and save the file to the hard drive. Then see if you can open it.
    The difference between stupidity and genius is that genius has its limits. - Albert Einstein

    What we think, we become (Please don't think you are a superhero and don't try to fly)

    "SUCCESS IS NOT A DESTINATION , IT'S A JOURNEY"

  5. #5
    Join Date
    Mar 2009
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    5

    Re: Word 2003 does not open document

    I checked all of these suggestions. Either they do not work or are not applicable to the problem. Of course I can save and open the document, but I just want Word to open it as it should, straightforwards

  6. #6
    Join Date
    Dec 2008
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    1,108

    Re: Word 2003 does not open document

    Have you checked to make sure Outlook is set to allow you to open .doc attachments?

    For XP:

    Go into Windows Explorer, and choose Tools -> Options and go to the "File Types" tab. Scroll down to .DOC and click on the "Advanced" button near bottom of the options pane. You'll have a small "Edit File Type" window pop up and one of the options at the bottom will be "Confirm Open after Download". If you remove the check/tick mark from that box, you'll be able to open .DOC documents in Outlook and Outlook Express.

    Good luck
    The difference between stupidity and genius is that genius has its limits. - Albert Einstein

    What we think, we become (Please don't think you are a superhero and don't try to fly)

    "SUCCESS IS NOT A DESTINATION , IT'S A JOURNEY"

  7. #7
    Join Date
    Mar 2009
    Posts
    5

    Re: Word 2003 does not open document

    Changed - but problem remains

  8. #8
    Join Date
    May 2008
    Posts
    4,345

    Re: Word 2003 does not open document

    Try using another user on the PC or create a new user and try using word from that account. I recently had a similar problem with 2007 - it just didn't work with a particular user but did with a new user. Then it tells you its not the office installation but maybe the user profile...

  9. #9
    Join Date
    Dec 2008
    Posts
    1,108

    Re: Word 2003 does not open document

    Quote Originally Posted by JanP View Post
    Changed - but problem remains
    You should restart the PC after doing that. Have you done that?
    The difference between stupidity and genius is that genius has its limits. - Albert Einstein

    What we think, we become (Please don't think you are a superhero and don't try to fly)

    "SUCCESS IS NOT A DESTINATION , IT'S A JOURNEY"

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