Cannot Install DxO In Windows Vista ?

[BARAK]

Hello everyone,

Yesterday evening When I Launch DxO , My computer got crashed, I mean It Got Hanged and was showing the hourglass and nothing to do so the only way to unplug it, and after restarting it I uninstalled the DXO and After doing this I went to their site and I again downloaded DxO. after Downloading I CLick On run, the computer locks up exactly the same. so I can not install DxO,i Dunno What is the Cause of this problem it has been years that I use it without any major problems, do not understand, while everything else works as PhotoFiltre, proshow etc I have antivirus, tuneup 2008, and all work without Any problem please Help Solve this Problem . I thank you in advance for your solutions. ( I Have Windows xp home sp3 installed ) Regards

[Raine]

Hello, The problem is (or may be) that some programs that are not specifically designed for Vista dont ask for administrator access when performing certain tasks. Vista doesn't like that. Try right clicking the programs and selecting "run as administrator". Then it should install ok. I had the same problem and it worked for me in all Cases Hope it Work for you too

[kattman]

Under Windows you must launch DxO Optics Pro v5 with an administrator user account in order to successfully install a module. If you do not use an administrator account, the application cannot save the library that comes with the modules. Additionally, if you are using Windows Vista and the User Account Control is activated (which is the default Vista configuration) you will need to launch DxO Optics Pro “as an administrator” in order to launch the application with administrative privileges. To do so, right click on the DxO Optics Pro shortcut on your desktop and select “Run as administrator”. You will then be able to install additional modules and they will be available for use once you restart the application (you do not need to restart it as an administrator, you can restart it normally using the desktop shortcut).

[BARAK]

Good evening everyone after a little time spent in front of my computer, I found the cause of the problem: I disabled a software That is installed on my computer and I found that disabling PC Tools Firewal Plus, the problems had disappeared. DxO I reinstalled and everything works perfectly. this makes twice now that I have problems with a firewal once Outpst pro with 2009 and once with PC Tools firewal more. for the moment I turned that window, until I find another, and yet they were paying! Finally the most important is that everything is working again.Thanks You Guys For You replies