Issue will sending Fax

[JamesB]

Hi friends,

I am facing an issue with my PC.Whenever i try to view,sent or received fax in the Fax Console in Microsoft Windows XP, the fax does not open and i am getting an error message.Early everything was working fine but from yesterday i am facing this issue can anyone fix this issue for me.

Intel Dual core 2.66 Ghz
915 MSI Motherboard with Intel chipset
512 mb RAM
80gb HDD

[Aarpitt]

Sure i will help you out with this can you please brief me more about the error message.So that i can provide you with a proper solution

[JamesB]

Whenever i sent a fax i am getting error message as

The fax preview cannot be displayed.

Intel Dual core 2.66 Ghz
915 MSI Motherboard with Intel chipset
512 mb RAM
80gb HDD

[Aarpitt]

Try to follow this steps hope it will work for you.

1. Click Start, click Run, type MSPaint in the Open box, and then click OK.
2. In Microsoft Paint, click Save As on the File menu.
3. In the Save as type box, click on TIFF
4. In the Name box, type Test.
5. In the shortcuts list on the left side of the Save As dialog box, click Desktop, and then click Save to save the Test.tif file to the Desktop.
6. Close Microsoft Paint.
7. Press and then hold the SHIFT key, and at the same time right-click the new Test.tif file on the Desktop.
8. In the shortcut list that appears, point to Open With, and then click Choose Program.
9. In the Programs list, click Windows Picture and Fax Viewer.
10. Click to select the Always use the selected program to open this kind of file check box, and then click OK.

[JamesB]

Thanks for your reply i try to do it but it didn't worked out for me any other solution please.



Intel Dual core 2.66 Ghz
915 MSI Motherboard with Intel chipset
512 mb RAM
80gb HDD

[ThoMas321]

I was also facing similar type of issue i try to follow the below steps and it worked out for me hope it will work for you too.

1. Select a different cover sheet for the fax.
2. Make sure that the TIF and TIFF files are registered to open by using Windows Picture and Fax Viewer. To do this, follow these steps:
   
   • Click Start, click Run, type explorer in the Open box, and then click OK.
   • On the Tools menu, click Folder Options.
   • On the File Types tab, locate TIF and TIFF in the Extensions list under Registered file types. Make sure that TIF and TIFF are registered to open with Windows Picture and Fax Viewer in the File Types list. If they are not registered to open with Windows Picture and Fax Viewer, click Change, click Windows Picture and Fax Viewer, and then click OK.
   
   
3. Remove Fax Service, and then add it again.
   
4. Make sure that the FILE: printer port is listed in the registry. To do this, follow these steps:
   
   
   • Click Start, click Run, type regedit in the Open box, and then click OK.
   • Locate and then click the following registry subkey:
     
     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Ports
     
     Note If the FILE: registry entry is not listed in the right pane, continue with steps c, d, and e, to create the FILE: registry entry and to restart the computer. If the FILE: registry entry is listed in the right pane, close Registry Editor, and then go to step 5.
     
     
   • On the Edit menu, point to New, and then click String Value.
   • Type FILE:, and then press ENTER.
   • Close Registry Editor and restart the computer.