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Thread: Cannot create contact groups in Windows Mail

  1. #1
    Join Date
    Jan 2009
    Posts
    50

    Cannot create contact groups in Windows Mail

    Hi friends,

    I cannot create Contact Groups in Windows Mail. New Contract Group is not available on windows contacts in Windows Explorer pane. Anyone know how to fix this?

    Thank you in advance.

  2. #2
    Join Date
    Apr 2008
    Posts
    4,642

    Re: Cannot create contact groups in Windows Mail

    Open Contacts. Right click in an empty area of the window. Select Properties. On the Customize tab, select Contacts from the "Use this folder type as a template" drop down list. Press Apply and then Press OK.

  3. #3
    Join Date
    May 2008
    Posts
    4,345

    Re: Cannot create contact groups in Windows Mail

    Contact groups are designed to be used with Windows Mail, and are sometimes called mailing lists.
    1. Click to open Windows Contacts.
    2. On the toolbar, click New Contact Group, type a name in the Group Name box, and then fill in the boxes on the Contact Group tab and Contact Group Details tab. You don't have to fill in all the boxes; just type as much information as you want about the new contact group you are creating.
    3. Add contacts to the contact group in any of the following ways:
      • To add individual contacts to the group from your existing contacts, click Select Members.
      • To create new contacts and add them to the contact group, click New Contact.
      • To add new people to the contact group without also adding them to your individual contacts, type the appropriate information in the Contact Name and E-mail boxes, and then click Add.
    You can send an e-mail message to a contact group using Windows Mail. To do this, open Windows Contacts, right-click a contact group, point to Action, and then click Send e-mail. This will open a new e-mail message in Windows Mail addressed to all the members of that contact group.

  4. #4
    Join Date
    May 2008
    Posts
    4,570

    Re: Cannot create contact groups in Windows Mail

    To restore the missing New Contact and New Contact Group toolbar buttons follow these steps:
    • In Windows Explorer, navigate to the C:\Users\(user name)\Contacts folder.
    • Right click on a empty space in the main middle pane of the window and click on Customize This Folder.
    • Under the What kind of folder do you want, click on the drop down arrow next to the listed template.
    • Click on Contacts to select it.
    • Check Also apply this template to all subfolders if you want to change all subfolders in the Contacts folder to the Contacts template as well.
    • Click on OK.

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