I have an issue here that seems to have stumped everyone I've asked, hopefully someone will have seen this so here goes:
Windows 2008
Office 2007
(no network mapped drives as this is all being done via Citrix)
1) User opens a Office 2003 file using Office 2007.
2) User makes a change, chooses Save As, and keeps the document in the same format (I.E. ppt not pptx)
3) User then goes to find the file to re-open and the file has dissappeard.
4) Admininistrator logs on to find the file is indeed in the correct folder where the user saved, however the permissions for the file have been removed. The only permissions on the file are Administrator.
Adding the users group back to the file will correct the permissions and the user will be able to see the file and open.
If anyone has seen this issue please lend a hand, because this one is killing us. My lead engineer beleives is has something to do with the way permissions are being set on the TMP file that gets created as part of the process of saving a file in 2007.
Thoughts?
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