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Thread: Office Enterprise 2007 - Issue

  1. #1
    Join Date
    Jan 2009
    Posts
    1

    Office Enterprise 2007 - Issue

    Hey there, i'm having an issue with office 2007 enterprise. When using Microsoft office document imaging and clicking on the feature send text to word, I get the following error message "an error was encountered while sending text to word. Please verify word is installed properly". This happens whether I have a tiff open or an mdi file.

    I have run repairs on word, removed office enterprise and reinstalled and still the error occurs. Word 2007 is installed and fully functioning, has anyone got further ideas ??

  2. #2
    Join Date
    Apr 2008
    Posts
    3,295

    Re: Office Enterprise 2007 - Issue

    Temporarily rename normal.dotm to oldnormal.dotm and see if that helps. There is nothing inherent in the Document Imaging/Word relationship that should cause it to crash. The most obvious issues concern setup anomoloies from templates and add-ins. Make sure that any add-ins if you have installed are compatible and working correctly.

    Although slanted towards earlier versions, the tips at http://word.mvps.org/FAQs/AppErrors/...peningWord.htm remain relevant.

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