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Thread: Windows 2003 remote desktop not working.

  1. #1
    miketir@gmail.com Guest

    Windows 2003 remote desktop not working.

    I am trying to connect to a Windows 2003 Enterprise server using
    Remote Desktop (administration mode) and not able to. In Windows 2003
    this is installed by default so all that needs to be done is enable it
    under the remote tab under System Properties. I'm the system engineer
    and manager over 300 enterprise servers from datacenter, enterprise,
    and standard servers. I use Windows Remote Desktop on my entire
    servers so I very familiar with setting up remote desktop.

    Here's my issue:

    I come into work today (June 26th) and try to remote desktop to a
    server I remote into daily and not able to. I checked the following:
    1. Make sure Windows firewall is disabled, 2. Make sure remote desktop
    is enabled, 3. Check some settings in group policy, 4. Remove the
    server from the domain, restarted, and then added the server back to
    the domain. 5. Lost count on how many times I restarted. 7. Check to
    make sure RDP was listening on port 3389 by using netstat and it is.
    8. Make sure that my user ID in the remote users group and remote
    users tab.

    I'm not aware of any changes done recently. I'm not to sure what the
    problem is; don't know if it’s a group policy setting or what. I will
    say that after a restart I'm able to connect by remote desktop for
    about 1min and the computer logs me off. However, I must Remote
    desktop into the server about 30 seconds after a reboot or I won't be
    able to log in. No event logs. Just this error from the client:

    "This computer can't connect to the remote computer. Try connecting
    again. If the problem continues, contact the owner of the remote
    computer or your network administrator."

    or this one when connecting from a different computer:

    "Remote Desktop Disconnected. The client could not connect to the
    remote computer
    Remote connections might not be enabled or the computer might be too
    busy to accept new connections."


    Any help would be greatly appreciated. Thanks...

  2. #2
    Anthony [MVP] Guest

    Re: Windows 2003 remote desktop not working.

    Can you connect to the server otherwise, e.g Computer Manager? Anything in
    the event log of the server?

  3. #3
    miketir@gmail.com Guest

    Re: Windows 2003 remote desktop not working.

    Yes, I'm able to connect using Windows XP remote mangement console,
    view all the event logs, services, etc. I'm also able to connect to
    any shares on the server. The server has an application that connects
    to an SQL database on a different server and I have no issues. The
    application that's installed on there Windows XP workstations connect
    to the server for it's data without any problems. The server is
    working fine except for remote desktop. That's the funny part.

  4. #4
    Anthony [MVP] Guest

    Re: Windows 2003 remote desktop not working.

    The bit that has me puzzled is that you can connect briefly and then it logs
    you off.
    Do you have any security product on the remote server that might do that? Do
    you actually get a logoff process (and is it shown in the Event Log) or just
    a disconnection?
    Can you see the server in Terminal Services Manager and see yourself
    connected to it? Any difference if you connect with a Local account on the
    server?

  5. #5
    miketir@gmail.com Guest

    Re: Windows 2003 remote desktop not working.


    Sorry, for the late reply. I was out for a few days. However, the
    Remote Desktop issue has been resolved. After replacing the server's
    motherboard, remote desktop started working. Don't know why the
    motherboard would cause remote desktop to stop working. Anyhow, I
    guess you learn something new everyday. Thanks for the help.

  6. #6
    Join Date
    Sep 2010
    Posts
    2

    Re: Windows 2003 remote desktop not working.

    I am currently having the same problem, I have followed all the previous steps when viewing the server in terminal services manager it has 0 listener connections.

    sorry may be a dumb question but how do I add some?

  7. #7
    Join Date
    Feb 2010
    Posts
    641

    Re: Windows 2003 remote desktop not working.

    Windows Server 2003 R2: WinRM is not installed by default, but it is accessible as the Hardware Management characteristic through the Add/Remove System Components attribute in the Control Panel under Management and Monitoring Tools. By default, no WinRM listener is configured. Even if the WinRM service is running, WS-Management protocol messages that request data cannot be conventional or sent.

  8. #8
    Join Date
    Sep 2010
    Posts
    2

    Re: Windows 2003 remote desktop not working.

    Thanks
    Gaz

  9. #9

    Re: Windows 2003 remote desktop not working.

    Try this...will work for sure!!!

    Click Start --> All Programs ---> Administrative Table ---> Connections --> Terminal Service Configuration --> RDP-tcp --> Properties --> Permission tab --> add Remote Desktop Users --> Apply --> Ok

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