Hello there.
I am currently swapping all the printers in the office to the new print
server we have. We have 6 in total and 5 are working without issues.
I am having an issue trying to get a network printer to stay online.
After i add it to my print server it will stay on status "ready" for about
30 mins to an hour where i can successfully print, however after that time
the printer changes to offline. I first thought it was the printer that was
the problem so i went and checked the physical connections and all seemed ok.
I then checked further by adding the printer connection to the old print
server, and the printer then reports as "ready" and has been for the past 2
days. However on the new print server the same printer reports as offline.
The only way i have been able to re-enable it is by deleting the printer on
the server and re adding it.
When the printer states it is offline i cant ping it at all. However after
deleting and re-creating the printer i am able to ping it for the time that
it is online.
I have checked to ensure that printer offline is not selected
any ideas on what the problem could be?
adding the printer connection to the old print server, and the printer then
reports as "ready" and has been for the past 2 days. However on the new print
server the same printer reports as offline. The only way i have been able to
re-enable it is by deleting the printer on the server and re adding it.
When the printer states it is offline i cant ping it at all. However after
deleting and rr-creating the printer i am able to ping it for the time that
it is online.
I have checked to ensure that printer offline is not selected
any ideas on what the problem could be?
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