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Thread: Kerberos Key Distribution Center service hung on starting, ID 7022.

  1. #1
    lucspec@gmail.com Guest

    Kerberos Key Distribution Center service hung on starting, ID 7022.

    Hi all,

    I got this message on a DC (Win 2k3 R2 SP2):
    =============================================
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7022
    Date: 13/12/2007
    Time: 12.55.29
    User: N/A
    Computer: SRV01
    Description:
    The Kerberos Key Distribution Center service hung on starting.
    =============================================

    Beside the error, everything is working fine and all the services are
    positively working locally and remotely.

    The error originates AFTER I installed two web certificates in IIS to
    have the two sites working on SSL (ports 443, 444 respectively). These
    two digital certificates has been issued by a "virtual" enterprise
    root CA (pratically a VM with a stand alone W2k3 Standard with AD
    installed) which is, indeed, NOT online.

    First, I installed the "vm" enterprise CA certificate under the MMC-
    >CERTIFICATE snap-in -> local computer -> Trusted CA ... I

    rebooted ... and I did NOT get any error from the Kerberos Key
    Distribution Center.
    Then I installed the pending certificates under IIS and I rebooted
    again. ONLY AFTER installing the web certificates, I started getting
    that error from The Kerberos Key Distribution Center service :-(

    Any hints? :-) TIA :-)

    L/S

  2. #2
    Jim Willsher Guest

    RE: Kerberos Key Distribution Center service hung on starting, ID 7022

    I realise this message is two months old, but I'm repyling SOLELY for the
    benefit of search-engine indexing. I also know that the OP has Win2003 and I
    have SBS 2003, but I suspect the root cause is the same.

    I've spent the last 12 hours with this problem, on a SBS 2003 machine, and
    I've finally solved it (for me, anyway).

    I did a clean install of 2003 SBS, and applied the patches etc. I then ran
    inetmgr and replaced the server certificate with my GoDaddy commercial
    certificate. It is *this* stage which causes the proglem (as the OP
    suggested). This is my 5th SBS 2003 installation, and the FIRST time I've
    installed the cert directly rather than first creating a self-signed cert
    using CEICW.

    My solution?

    Run inetmgr again and remove the certificate. Then run CEICW and choose to
    create a new certificate. Of course this will be self-signed. THEN run
    inetmgr and replace the certificate with the GoDaddy cert. And that's it! No
    more Kerberos hung 7022 error!

    My guess is that the CEICW sets up the inetmgr certificate *AND* also does
    something with Kerberos, but inetmgr on its own does not touch Kerberos.

    So in a nutshell - even if you're going to be installing a commercial
    certificate, make sure you run CEICW to generate a certificate at least once.

    Hop this helps others in the future!


    Jim




    "lucspec@gmail.com" wrote:

    > Hi all,
    >
    > I got this message on a DC (Win 2k3 R2 SP2):
    > =============================================
    > Event Type: Error
    > Event Source: Service Control Manager
    > Event Category: None
    > Event ID: 7022
    > Date: 13/12/2007
    > Time: 12.55.29
    > User: N/A
    > Computer: SRV01
    > Description:
    > The Kerberos Key Distribution Center service hung on starting.
    > =============================================
    >
    > Beside the error, everything is working fine and all the services are
    > positively working locally and remotely.
    >
    > The error originates AFTER I installed two web certificates in IIS to
    > have the two sites working on SSL (ports 443, 444 respectively). These
    > two digital certificates has been issued by a "virtual" enterprise
    > root CA (pratically a VM with a stand alone W2k3 Standard with AD
    > installed) which is, indeed, NOT online.
    >
    > First, I installed the "vm" enterprise CA certificate under the MMC-
    > >CERTIFICATE snap-in -> local computer -> Trusted CA ... I

    > rebooted ... and I did NOT get any error from the Kerberos Key
    > Distribution Center.
    > Then I installed the pending certificates under IIS and I rebooted
    > again. ONLY AFTER installing the web certificates, I started getting
    > that error from The Kerberos Key Distribution Center service :-(
    >
    > Any hints? :-) TIA :-)
    >
    > L/S
    >


  3. #3
    newyearguy2005@googlemail.com Guest

    Re: Kerberos Key Distribution Center service hung on starting, ID7022

    On Feb 24, 6:45 am, Jim Willsher <Jim
    Wills...@discussions.microsoft.com> wrote:
    > I realise this message is two months old, but I'm repyling SOLELY for the
    > benefit of search-engine indexing. I also know that the OP has Win2003 andI
    > have SBS 2003, but I suspect the root cause is the same.
    >
    > I've spent the last 12 hours with this problem, on a SBS 2003 machine, and
    > I've finally solved it (for me, anyway).
    >
    > I did a clean install of 2003 SBS, and applied the patches etc. I then ran
    > inetmgr and replaced the server certificate with my GoDaddy commercial
    > certificate. It is *this* stage which causes the proglem (as the OP
    > suggested). This is my 5th SBS 2003 installation, and the FIRST time I've
    > installed the cert directly rather than first creating a self-signed cert
    > using CEICW.
    >
    > My solution?
    >
    > Run inetmgr again and remove the certificate. Then run CEICW and choose to
    > create a new certificate. Of course this will be self-signed. THEN run
    > inetmgr and replace the certificate with the GoDaddy cert. And that's it! No
    > more Kerberos hung 7022 error!
    >
    > My guess is that the CEICW sets up the inetmgr certificate *AND* also does
    > something with Kerberos, but inetmgr on its own does not touch Kerberos.
    >
    > So in a nutshell - even if you're going to be installing a commercial
    > certificate, make sure you run CEICW to generate a certificate at least once.
    >
    > Hop this helps others in the future!
    >
    > Jim
    >
    >

    thanks Jim. i had exactly same issue with GoDaddy cert and your method
    has taken care of it. many thanks!

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