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Thread: Server Crashes after SP1 install "Non-DLL file included in KnownDLL list" (Blue Screen)

  1. #1
    RGO Guest

    Server Crashes after SP1 install "Non-DLL file included in KnownDLL list" (Blue Screen)

    After installing SP1 yesterday, my Windows 2003 server is dead. Blue Screen
    repeatedly...

    +++++++++++++++++++++++++
    STOP: c000021a {Fatal System Error}
    The Non-DLL file included in KnownDLL list. system process terminated
    unexpectedly with a status of 0xc000036f (oxe1174060 0x00000000).
    The system has been shut down.
    +++++++++++++++++++++++++


    Any thoughts?




  2. #2
    RGO Guest

    Re: Server Crashes after SP1 install "Non-DLL file included in KnownDLL list" (Blue Screen)

    Have I posted this to the wrong newsgroup? Which newgroup would be
    appropriate?
    Servers still down... Many problems since deploying W2K2 SP1. Too many
    crises to mention.
    Thanks in advance if you can help me.
    Russell






    "RGO" <none@no.way> wrote in message
    news:ufNBivIQFHA.2356@TK2MSFTNGP14.phx.gbl...
    > After installing SP1 yesterday, my Windows 2003 server is dead. Blue
    > Screen repeatedly...
    >
    > +++++++++++++++++++++++++
    > STOP: c000021a {Fatal System Error}
    > The Non-DLL file included in KnownDLL list. system process terminated
    > unexpectedly with a status of 0xc000036f (oxe1174060 0x00000000).
    > The system has been shut down.
    > +++++++++++++++++++++++++
    >
    >
    > Any thoughts?
    >
    >
    >




  3. #3
    sra1001 Guest

    RE: Server Crashes after SP1 install "Non-DLL file included in KnownDL

    Have you resolved this issue?

    "RGO" wrote:

    > After installing SP1 yesterday, my Windows 2003 server is dead. Blue Screen
    > repeatedly...
    >
    > +++++++++++++++++++++++++
    > STOP: c000021a {Fatal System Error}
    > The Non-DLL file included in KnownDLL list. system process terminated
    > unexpectedly with a status of 0xc000036f (oxe1174060 0x00000000).
    > The system has been shut down.
    > +++++++++++++++++++++++++
    >
    >
    > Any thoughts?
    >
    >
    >
    >


  4. #4
    Tushar Malik via WinServerKB.com Guest

    Re: Server Crashes after SP1 install "Non-DLL file included in KnownDLL list" (Blue Screen)

    Well....it appears your SP1 installaion wasn't successfully completed

    You need to Boot / Logon to Recovery console using a Windows 2003 Server
    disc....after installing the drivers for RAID 4/Di.....
    - Check the folder for the servicepack "$NTServicePackUninstall$" ....
    - Change the folder to c:\windows\$NTServicePackUninstall$\spuninst>....
    - Run the batch file to uninstall the service
    pack.....c:\windows\$NTServicePackUninstall$\spuninst> batch spuninst.txt...
    - File replace takes palce and and completes successfully....exit and
    reboot in
    Normal mode.....

    - If it boots up thats well and good ...But system may be sluggish....
    - If it does not come up than we may need to continue troubleshooting....


    Once again Boot / Logon to Recovery console using a Windows 2003 Server
    disc....after installing the drivers for RAID 4/Di....

    - Move to the system32\config folder and rename the system hives.... (If
    its a
    Doamin Controller)
    cd system32\config
    ren system system.old
    ren software software.old
    ren SAM SAM.old
    ren security security.old
    ren default default.old

    -- Before the Service Pack install starts : It backs up the system and
    software
    hives with an extension of "*.sp"
    - Copy all the hives one by one.....
    Copy software.sp software
    Copy system.sp system
    Copy sam.old sam
    Copy security.old security
    Copy default.old default
    - Reboot back to the Normal mode of windows 2003 and skip any disk checks
    it says
    to.....

    I Suggest you to perform a Flash BIOS update and then install SP1 from the
    local computer.....

    Let me know if this helps...It SHOULD !!! :-)

  5. #5
    Join Date
    Apr 2005
    Posts
    1
    Mine is a domain controller. I got as far, in your instructions, as:

    Copy software.sp software
    Copy system.sp system
    Copy sam.old sam
    Copy security.old security
    Copy default.old default

    from there I got an "access denied" on all the files. Any other ideas?

  6. #6
    Join Date
    Feb 2007
    Posts
    2

    Windows2003 Server SP1 install - Internet lost

    Thanks I did the uninstall and I got it to reboot now my internet connection is gone? Any suggestions?
    Russ N.
    Neumans2000@yahoo.com



    Quote Originally Posted by Tushar Malik via WinServerKB.com View Post
    Well....it appears your SP1 installaion wasn't successfully completed

    You need to Boot / Logon to Recovery console using a Windows 2003 Server
    disc....after installing the drivers for RAID 4/Di.....
    - Check the folder for the servicepack "$NTServicePackUninstall$" ....
    - Change the folder to c:\windows\$NTServicePackUninstall$\spuninst>....
    - Run the batch file to uninstall the service
    pack.....c:\windows\$NTServicePackUninstall$\spuninst> batch spuninst.txt...
    - File replace takes palce and and completes successfully....exit and
    reboot in
    Normal mode.....

    - If it boots up thats well and good ...But system may be sluggish....
    - If it does not come up than we may need to continue troubleshooting....


    Once again Boot / Logon to Recovery console using a Windows 2003 Server
    disc....after installing the drivers for RAID 4/Di....

    - Move to the system32\config folder and rename the system hives.... (If
    its a
    Doamin Controller)
    cd system32\config
    ren system system.old
    ren software software.old
    ren SAM SAM.old
    ren security security.old
    ren default default.old

    -- Before the Service Pack install starts : It backs up the system and
    software
    hives with an extension of "*.sp"
    - Copy all the hives one by one.....
    Copy software.sp software
    Copy system.sp system
    Copy sam.old sam
    Copy security.old security
    Copy default.old default
    - Reboot back to the Normal mode of windows 2003 and skip any disk checks
    it says
    to.....

    I Suggest you to perform a Flash BIOS update and then install SP1 from the
    local computer.....

    Let me know if this helps...It SHOULD !!! :-)

  7. #7
    Join Date
    Feb 2007
    Posts
    2
    The Uninstalled worked, THANKS. But my internet connection is lost any ideas on how to fix.
    Thanks Russ
    Neumans2000@yahoo.com

  8. #8
    Join Date
    Jul 2007
    Location
    Belgium
    Posts
    1
    The uninstall worked perfectly. THANKS. With me it was SP2 that gave the same message.

    grtz.

  9. #9
    Join Date
    Nov 2007
    Posts
    1

    HUGE Thanks

    This is exactly what the internet is all about ... Corrupted win2003 SP2 install during routing Exchange server maintenance. BSOD affecting 5000+ users ... fix on Techarena .... PRICELESS.

    Thanks so much to Tushar Malik ... A LEGEND!

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