backup problem: "MSDEWriter" has reported an error 0x800423f4

[Exchange Newbie]

sertting: windows server 2003 standard edition x64 + mssql 2000 sp4
problem: if I select files plus system state, the backup fails. If they are
backup seperately, it's ok

error message:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "Electus Full Backup.bkf created 7/7/2007 at 2:40 PM"

Volume shadow copy creation: Attempt 1.
"MSDEWriter" has reported an error 0x800423f4. This is part of System State.
The backup cannot continue.

Error returned while creating the volume shadow copy:800423f4
Aborting Backup.

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The operation did not successfully complete.

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Follow this KB: http://support.microsoft.com/kb/912414 and change the sql
service logon account, but still not ok.

Any hints? Thanks for your help!

[gr_JAVA GRUZIN]

Hi, did you solve the problem? I have it too.

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