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Thread: VSS Event Error 12289 when doing System State backup

  1. #1
    Duelund Guest

    VSS Event Error 12289 when doing System State backup


    I have just installed two domain controller, with Windows Server 2003 Std.
    with SP1 included.

    On both servers I have setup Ntbackup to do a System State backup and on
    both I get the following error in the Application event log:

    --------------------------------------------------
    Source: VSS
    Category: None
    Type: Error
    Event Id: 12289
    Description:
    Volume Shadow Copy Service error: Unexpected error OpenService
    (shSCManager, 'VSS', SERVICE_QUERY_STATUS). hr = 0x80070005.
    --------------------------------------------------

    Immediatey after come these two events:

    --------------------------------------------------
    Source: ESENT
    Category: ShadowCopy
    Type: Information
    Event ID: 2001
    Description:
    Isass (552) Shadow Copy 6 freeze started.
    --------------------------------------------------
    and
    --------------------------------------------------
    Source: ESENT
    Category: ShadowCopy
    Type: Information
    Event ID: 2003
    Description:
    Isass (552) Shadow Copy 6 freeze stopped.
    --------------------------------------------------

    and the backup log says:

    --------------------------------------------------
    Backup Status
    Operation: Backup
    Active backup destination: File
    Media name: "SystemStateBackup.bkf created 07-08-2005 at 23:00"

    Volume shadow copy creation: Attempt 1.
    Backup (via shadow copy) of "System State"
    Backup set #1 on media #1
    Backup description: "Set created 05-08-2005 at 09:17"
    Media name: "SystemStateBackup.bkf created 07-08-2005 at 23:00"

    Backup Type: Copy

    Backup started on 07-08-2005 at 23:00.
    Backup completed on 07-08-2005 at 23:01.
    Directories: 220
    Files: 2540
    Bytes: 523.864.456
    Time: 1 minute and 20 seconds
    --------------------------------------------------

    so it seems like the backup is running Ok with ShadowCopy - so how do I get
    rid of the 12289 error ?

    --
    Regards
    Bjarne Duelund

  2. #2
    lukesh Guest
    Hi,
    This is a bug with VSS after installing SP1. This error is BENIGN, it
    indicates no actual issues, the backups should work as expected without any
    issues. This may be fixed in SP2.

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