I have a 3 Windows 2003 Standard Servers working as the new print servers in
my domain. The servers are all dual Xeon 3.2 GHz, 2 GB ram, 2 Intel Server
adapters in a failover team. They are running Symantec Corp. Anti-virus ver
8.0 patch 10, and are current with MS updates.
Each server has between 15 and 20 network printer queues. All have the
latest drivers installed using the "Install Network Printer Wizard" from HP.
All the printers are HP 4050's and up.
One or twice a day (no pattern as to when), the printers seem to freeze up.
Print jobs still come into the server's spooler, but they stop printing to
the printer itself. The services are not stopped, but if I stop and restart
the Print Spooler service, printing resumes as normal.
I have tried recreating the ports, reinstalling the drivers on the server,
flashing the firmware on the printers, reinstalling the printers on the
workstations, cold booting the printers, excluding the
C:\WINDOWS\system32\spool folder from any anti-virus scans.
Any ideas?
Thanks
James
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