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Thread: Server backup failing before start

  1. #1
    Cameron Shaw Guest

    Server backup failing before start

    The server is Windows is Server 2008 Enterprise X64 with Hyper-v role
    enabled. No additional applications/roles/features enabled.

    I had made a previous post here, entitled Windows Server Backup Failing. The
    problem has gotten worse. It started with:
    "I've been having issues recently attempting to do full backup on one of my
    servers. While the C:\ backup as soon as the second partition starts, and
    the backup fails with error
    2155348010 (One of the backup files could not be created.). Please rerun
    backup once issue is resolved."

    and now when I try to backup it goes as far as "Creating the shadow copy of
    volumes requested for backup" and stops with summary saying:

    "Backup stopped before completing.
    Detailed Error:
    ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out. Try again this operation.
    Timed out before the shared protection point was created."

    I was hoping someone might have an idea why backups aren't worknig on this
    server.

    Initially I was deploying the wbadmin through Altiris to run on the server.
    I then tried setting it up as a task within the server removing Altiris from
    the situation with the same result.

  2. #2
    Danny Sanders Guest
    See if this link helps:
    http://social.technet.microsoft.com/...f-b6ddfa0ed88c

    Also google:
    ERROR - The shared restore point operation failed with error (0x81000101)

    I read that before and for what it is worth. It did work, but something has
    changed to make it stop.

  3. #3
    David Shen [MSFT] Guest

    RE: Server backup failing before start

    From the description, it seems that you encountered the error message when
    you tried to take backup on Windows Server 2008 Enterprise edition with
    Hyper-V role enabled.

    Backup stopped before completing.

    Detailed Error:

    ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out.

    Troubleshooting steps:

    1. Please run "vssadmin list writers" to check if "Microsoft Hyper-V VSS
    Writer" has been registered and list out. Please also check if there is any
    error with any Writers.

    2. As you said "While the C:\ backup as soon as the second partition
    starts, and the backup fails with error 2155348010", I want to know whether
    the second partition is a local hard disk drive or it is a LUN/ iSCSI
    storage disk. Does the second partition contain the vhd file or VM
    configuration file of the virtual machines on the Hyper-V?

    3. Also to narrow down the root cause of the issue, please boot the
    problematic server with the clean boot mode, and then test to see if the
    system state backup can be done successfully on it.

    Take system state backup in Clean Boot mode

    1.1. Click Start->Run...->type msconfig and press Enter
    1.2. Click Services tab and select Hide All Microsoft Services and Disable
    All third party Services.
    1.3. Click Startup tab and Disable All startup items
    1.4. Click OK and choose Restart
    1.5. Take system state backup with Wbamin

    Wbadmin start systemstatebackup -backupTarget:<drive>CH

    Can you backup the systemstate successfully? If not, do you see any error
    message? If yes, please test to see if you can take full backup of that
    server.

    4. If the issue still exist, I would like to suggest that you run "CHKDSK
    /F" on that server to fix potential error on the disk.

    5. The issue could be also caused by invalid entry:

    Please delete all .bak folders from
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList, and then check if it will be helpful.

    Hope this can be helpful.

  4. #4
    David Shen [MSFT] Guest

    RE: Server backup failing before start

    I'd like to check how things are going. Did you have the chance to try the
    troubleshooting steps? If you have any other questions, please do not
    hesitate to let me know. I look forward to your further updates.

  5. #5
    muurman Guest

    RE: Server backup failing before start

    I also have backup problems in 2008.

    i posted it in:
    http://social.technet.microsoft.com/...7-269330e9ba1a

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