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Thread: VSS (Volume Shadow Copy Service) Errors

  1. #1
    Jim_M Guest

    VSS (Volume Shadow Copy Service) Errors

    Several months back I installed Symantec Backup Exec System Recovery 8.5 on
    my Exchange 2003 Server which is running Windows 2003 SP2. When backing up
    the system, I use the VSS option. I have never been able to get this to run
    for any length of time without getting errors. I run the backup every 4 hours
    and a full backup once a week. About every week or so I get this error
    message and it does not create a VSS backup.

    "Volume Shadow Copy Service error: An internal inconsistency was detected in
    trying to contact shadow copy service writers. Please check to see that the
    Event Service and Volume Shadow Copy Service are operating properly."

    When the next backup occurs, most of the time it will backup without any
    problems until I get the error again. Then every few weeks or so I will get
    this error message.

    "Volume Shadow Copy Service error: The I/O writes cannot be held during the
    shadow copy creation period on volume
    \\?\Volume{0aaaca0e-2dcf-11d9-abd5-505054503030}\. The volume index in the
    shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
    Release[0x80042314], OnRun[0x00000000]."

    When this error occurs, the only way I can recovery from it is to reboot the
    Server. I have been in contact with Symantec about these errors and they say
    it's a Microsoft issue. I did apply the VSS patch a couple of months ago
    along with re-registering several dll files.

    Any ideas as to what is causing these errors and how to resolve them?

    Thank you for any input.

  2. #2
    Meinolf Weber [MVP-DS] Guest

  3. #3
    Jim_M Guest
    All of these have been installed already. All but 1 are included with SP2
    which is what I am running.

    Any other suggestions from anyone?

  4. #4
    Join Date
    Sep 2009
    Posts
    1

    Re: VSS (Volume Shadow Copy Service) Errors

    Please let me know if you find solution to this problem. even i am getting the same problem.

    Date: 8/31/2009
    Time: 10:49:59 PM
    Source: VSS
    Category: None
    Type: Error
    Event ID: 12298
    User: N/A
    Computer: PDCHSQL03

    Description:
    Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume
    \\?\Volume{74f728d2-0faf-11dd-b301-806e6f6e6963}\. The volume index in the shadow copy set is 0. Error details:
    Open[0x00000000], Flush[0x00000000], Release[0x00000000], OnRun[0x8000ffff].

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