Windows 2008: Cannot access by computer_name

[Johnny]

My Windows 2008 Server cannot be accessed by name, but it can be accessed by
IP. It cannot ping by name.
Yes, the thing I checked it was the DNS, the DNS is clean, no event.
Did the DCDiag, everything passed.
The DNS Server is running.
Where should I start to troubleshoot this problem?

Johwwy

[Johnny]

Update: I found some information in "Applications and Services", DNS Server.

The DNS server is waiting for Active Directory Domain Services (AD DS) to
signal that the initial synchronization of the directory has been completed.
The DNS server service cannot start until the initial synchronization is
complete because critical DNS data might not yet be replicated onto this
domain controller. If events in the AD DS event log indicate that there is a
problem with DNS name resolution, consider adding the IP address of another
DNS server for this domain to the DNS server list in the Internet Protocol
properties of this computer. This event will be logged every two minutes
until AD DS has signaled that the initial synchronization has successfully
completed.

"Johnny" wrote:

> My Windows 2008 Server cannot be accessed by name, but it can be accessed by
> IP. It cannot ping by name.
> Yes, I've checked the DNS, the DNS is clean, no event.
> Did the DCDiag, everything passed.
> The DNS Server is running.
> Where should I start to troubleshoot this problem?
>
> Johwwy
>

[Meinolf Weber [MVP-DS]]

Hello Johnny,

Is that the only server or are there more DNS servers? Please post an unedited
ipconfig /all from it/them.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> My Windows 2008 Server cannot be accessed by name, but it can be
> accessed by
> IP. It cannot ping by name.
> Yes, the thing I checked it was the DNS, the DNS is clean, no event.
> Did the DCDiag, everything passed.
> The DNS Server is running.
> Where should I start to troubleshoot this problem?
> Johwwy
>

[Johnny]

This is the only server in the LAN.

Here is the IPCONFIG/ALL

======================


C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Netsever
Primary Dns Suffix . . . . . . . : KOOL.COM
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : KOOL.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-E0-55-2F-4E-C5
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::359e:569d:102b:21de%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.10
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 8:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{09B6EFD1-8419-43BB-8C6A-0BBEEE249
478}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 05-00-23-45-4C-05
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

[Meinolf Weber [MVP-DS]]

Hello Johnny,

Ipconfig from the server looks ok.

If you do not use IPv6, disable it. Often causes problems.

Is a firewall running on the client or server?

In the DNS management console exists under forward lookup zone _msdcs.kool.com
and kool.com and is the server listed with it's own record's, also as DNS
server?

Please post an unedited ipconfig /all from the problem client.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> This is the only server in the LAN.
>
> Here is the IPCONFIG/ALL
>
> ======================
>
> C:\>ipconfig /all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Netsever
> Primary Dns Suffix . . . . . . . : KOOL.COM
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : KOOL.COM
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network
> Connection
> Physical Address. . . . . . . . . : 00-E0-55-2F-4E-C5
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . :
> fe80::359e:569d:102b:21de%10(Preferred)
> IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 192.168.0.1
> DNS Servers . . . . . . . . . . . : 192.168.0.10
> NetBIOS over Tcpip. . . . . . . . : Enabled
> Tunnel adapter Local Area Connection* 8:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . :
> isatap.{09B6EFD1-8419-43BB-8C6A-0BBEEE249
> 478}
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> Tunnel adapter Local Area Connection* 9:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Teredo Tunneling
> Pseudo-Interface
> Physical Address. . . . . . . . . : 05-00-23-45-4C-05
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> =================================
> "Meinolf Weber [MVP-DS]" wrote:
>
>> Hello Johnny,
>>
>> Is that the only server or are there more DNS servers? Please post an
>> unedited ipconfig /all from it/them.
>>
>> Best regards
>>
>> Meinolf Weber
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers
>> no rights.
>> ** Please do NOT email, only reply to Newsgroups
>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>> My Windows 2008 Server cannot be accessed by name, but it can be
>>> accessed by
>>> IP. It cannot ping by name.
>>> Yes, the thing I checked it was the DNS, the DNS is clean, no event.
>>> Did the DCDiag, everything passed.
>>> The DNS Server is running.
>>> Where should I start to troubleshoot this problem?
>>> Johwwy

[Johnny]

IPv6 disabled.
Firewall enabled on both (Server/Client), but I disabled and it did not make
any difference.
Yes, I have both under DNS Management Console, but only KOOL.COM has the
servername and IP record.

I see the problem, my DNS server from client side, shows 192.168.0.1.

C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MyPC
Primary Dns Suffix . . . . . . . : KOOL.COM
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : KOOL.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : NoWork2Hard.com
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-15-12-6C-75-24
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f80d:c873:97e9:8252%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.51(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 04, 2009 6:36:12 PM
Lease Expires . . . . . . . . . . : Tuesday, February 10, 2009 6:35:55 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.10
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : NoWork2Hard.com
Description . . . . . . . . . . . : isatap.KOOL.COM
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

[Meinolf Weber [MVP-DS]]

Hello Johnny,

The problem is 192.168.0.1 the default gateway also is the DNS preferred.
Your router is providing DNS? Then change it to the server.

To get internet access for the domain, you have then to configure a FORWARDER
under the DNS server properties in the DNS management console to your ISP's
DNS server.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> 192.168.0.1
>

[Johnny]

No, My router is not providing the DNS. I don't see where in the router I can
change it.
I did put the router IP in the Forwarder under DNS, but it seems Win2008
does not work this way, I had to put it in Default Gateway (server).

[Meinolf Weber [MVP-DS]]

Hello Johnny,

Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.10
DNS Servers . . . . . . . . . . . : 192.168.0.1

Change that to:

Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.10
DNS Servers . . . . . . . . . . . : 192.168.0.10

Difference on DNS is 1 and 10!!!

Best regards

[Johnny]

I meant manually assign the DNS server IP on client PC, I did this before,
but it till cannot access by name, only by IP.

[Johnny]

How do I fix this problem?

Event ID 4013, Source: DNS-Server-Service

The DNS server is waiting for Active Directory Domain Services (AD DS) to
signal that the initial synchronization of the directory has been completed.
The DNS server service cannot start until the initial synchronization is
complete because critical DNS data might not yet be replicated onto this
domain controller. If events in the AD DS event log indicate that there is a
problem with DNS name resolution, consider adding the IP address of another
DNS server for this domain to the DNS server list in the Internet Protocol
properties of this computer. This event will be logged every two minutes
until AD DS has signaled that the initial synchronization has successfully
completed.

[Johnny]

Still doesn't work.

C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MyPC
Primary Dns Suffix . . . . . . . : KOOL.COM
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : KOOL.COM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : KOOL.COM
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-15-12-6C-75-24
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f80d:c873:97e9:8252%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.51(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 05, 2009 9:21:59 PM
Lease Expires . . . . . . . . . . : Wednesday, February 11, 2009 9:21:59 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.10
DNS Servers . . . . . . . . . . . : 192.168.0.10
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\>ping netserver
Ping request could not find host netserver. Please check the name and try
again.

[Meinolf Weber [MVP-DS]]

Hello Johnny,

Please post your AD domain name and DNS domain name.

[Johnny]

Meinolf,

Is there a command I can type that will show me these two information?
This way I can just copy and post it for you to take a look it.

[Ace Fekay [Microsoft Certified Trainer]]

In news:[email protected],
Johnny <[email protected]>, posted the following:
> Still doesn't work.
>

Please run the following nslookup commands and post the results:

nslookup netserver
nslookup netserver.kool.com

If it doesn't respond, or it times out, there is another issue going on.
Does the hostname 'netserver' exist in DNS as a host record under kool.com?
If it doesn't, and this machine is a domain controller, than it appears
there is something more going on with AD itself. You also posted you are
seeing EventID 4013. That is indicative of a greater underlying error where
DNS cannot see the zone in the AD database because AD has not initialized.
As Meinolf requested, let us see your AD DNS domain name (as it appears in
Active Directory Users and Computers).


--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCT
Microsoft Certified Trainer
[email protected]

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.