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Thread: Server Problems related to "Not enough storage..." Messages

  1. #1
    Stingray Guest

    Server Problems related to "Not enough storage..." Messages

    We are having problems with our web server which is causing our web pages
    with SQL queries to error out. We also are unable to RDP to the server, we
    cannot browse the web from the server console and we see other authentication
    related issues. We’ve found the following events in the logs at the time the
    problems start.

    In the System Log:
    ------------------------------------------------
    Event ID: 8021 Source: BROWSER
    The browser service was unable to retrieve a list of servers from the
    browser master <Domain Controller> on the network
    \Device\NetBT_Tcpip_{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}.

    Browser master: <Domain Controller>
    Network: \Device\NetBT_Tcpip_{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}
    ------------------------------------------------
    Event ID: 8032 Source: BROWSER
    The browser service has failed to retrieve the backup list too many times on
    transport \Device\NetBT_Tcpip_{ XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX }. The
    backup browser is stopping.
    ------------------------------------------------
    Event ID: 5719 Source NETLOGON
    This computer was not able to set up a secure session with a domain
    controller in domain <Domain> due to the following:
    Not enough storage is available to process this command.
    This may lead to authentication problems. Make sure that this computer is
    connected to the network. If the problem persists, please contact your domain
    administrator.

    ADDITIONAL INFO
    If this computer is a domain controller for the specified domain, it sets up
    the secure session to the primary domain controller emulator in the specified
    domain. Otherwise, this computer sets up the secure session to any domain
    controller in the specified domain.
    ------------------------------------------------

    Also, in the Application Log:
    ------------------------------------------------
    Event ID: 1053 Source Userenv
    Windows cannot determine the user or computer name. (Not enough storage is
    available to complete this operation. ). Group Policy processing aborted.
    ------------------------------------------------

    We have searched and found quite a few KB articles and web posts relating to
    the “Not enough storage is available to complete this command” message. In
    response we have increased the swap file size to 1.5 to 3 time the physical
    RAM and updated the NIC drivers.

    While the problem was active we checked system performance and determined
    that there was no unusual CPU utilization and plenty of free RAM and space in
    the Paged and non-Paged pool. I also ran netstat and discovered that a huge
    number of TCP ports were open at the time. I suspect that this is the source
    of the “Not enough storage…” messages but I have not been able to determine
    what process or application is generating the excessive TCP port usage. Does
    anyone out there have any further troubleshooting suggestions or advice? We
    appreciate any help we can get. We’re stumped.

    We are running Windows Server 2003, SP2.
    3GB RAM,
    RAID 5 with 2 Logical Drives.
    C: 30GB, 12.8GB Free
    D: 106GB, 74GB Free.


  2. #2
    GCB Guest

    RE: Server Problems related to "Not enough storage..." Messages

    Hi Stingray

    This server looks to me that it has "fallen off the network" so to speak,
    wonder if the account for the server can still be seen in AD or whether
    someone has deleted it. I would try removing the server from the network on
    to a workgroup and then re-add it to the domain, that way the SID can be
    re-generated from the DC.

    Regards,

    G. Lucas
    MCP

    "Stingray" wrote:

    > We are having problems with our web server which is causing our web pages
    > with SQL queries to error out. We also are unable to RDP to the server, we
    > cannot browse the web from the server console and we see other authentication
    > related issues. We’ve found the following events in the logs at the time the
    > problems start.
    >
    > In the System Log:
    > ------------------------------------------------
    > Event ID: 8021 Source: BROWSER
    > The browser service was unable to retrieve a list of servers from the
    > browser master <Domain Controller> on the network
    > \Device\NetBT_Tcpip_{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}.
    >
    > Browser master: <Domain Controller>
    > Network: \Device\NetBT_Tcpip_{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}
    > ------------------------------------------------
    > Event ID: 8032 Source: BROWSER
    > The browser service has failed to retrieve the backup list too many times on
    > transport \Device\NetBT_Tcpip_{ XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX }. The
    > backup browser is stopping.
    > ------------------------------------------------
    > Event ID: 5719 Source NETLOGON
    > This computer was not able to set up a secure session with a domain
    > controller in domain <Domain> due to the following:
    > Not enough storage is available to process this command.
    > This may lead to authentication problems. Make sure that this computer is
    > connected to the network. If the problem persists, please contact your domain
    > administrator.
    >
    > ADDITIONAL INFO
    > If this computer is a domain controller for the specified domain, it sets up
    > the secure session to the primary domain controller emulator in the specified
    > domain. Otherwise, this computer sets up the secure session to any domain
    > controller in the specified domain.
    > ------------------------------------------------
    >
    > Also, in the Application Log:
    > ------------------------------------------------
    > Event ID: 1053 Source Userenv
    > Windows cannot determine the user or computer name. (Not enough storage is
    > available to complete this operation. ). Group Policy processing aborted.
    > ------------------------------------------------
    >
    > We have searched and found quite a few KB articles and web posts relating to
    > the “Not enough storage is available to complete this command” message. In
    > response we have increased the swap file size to 1.5 to 3 time the physical
    > RAM and updated the NIC drivers.
    >
    > While the problem was active we checked system performance and determined
    > that there was no unusual CPU utilization and plenty of free RAM and space in
    > the Paged and non-Paged pool. I also ran netstat and discovered that a huge
    > number of TCP ports were open at the time. I suspect that this is the source
    > of the “Not enough storage…” messages but I have not been able to determine
    > what process or application is generating the excessive TCP port usage. Does
    > anyone out there have any further troubleshooting suggestions or advice? We
    > appreciate any help we can get. We’re stumped.
    >
    > We are running Windows Server 2003, SP2.
    > 3GB RAM,
    > RAID 5 with 2 Logical Drives.
    > C: 30GB, 12.8GB Free
    > D: 106GB, 74GB Free.
    >


  3. #3
    Stingray Guest

    RE: Server Problems related to "Not enough storage..." Messages

    Thanks for the suggestion. I did think of that and the computers account is
    still in Active Directory.

    I may be mistaken but wouldn't a missing or corrupt computer account cause
    the problems constantly? In our case, a reboot solves the problem and then it
    comes back within 24 hours.

    "GCB" wrote:

    > Hi Stingray
    >
    > This server looks to me that it has "fallen off the network" so to speak,
    > wonder if the account for the server can still be seen in AD or whether
    > someone has deleted it. I would try removing the server from the network on
    > to a workgroup and then re-add it to the domain, that way the SID can be
    > re-generated from the DC.
    >
    > Regards,
    >
    > G. Lucas
    > MCP
    >
    > "Stingray" wrote:
    >
    > > We are having problems with our web server which is causing our web pages
    > > with SQL queries to error out. We also are unable to RDP to the server, we
    > > cannot browse the web from the server console and we see other authentication
    > > related issues. We’ve found the following events in the logs at the time the
    > > problems start.
    > >
    > > In the System Log:
    > > ------------------------------------------------
    > > Event ID: 8021 Source: BROWSER
    > > The browser service was unable to retrieve a list of servers from the
    > > browser master <Domain Controller> on the network
    > > \Device\NetBT_Tcpip_{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}.
    > >
    > > Browser master: <Domain Controller>
    > > Network: \Device\NetBT_Tcpip_{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}
    > > ------------------------------------------------
    > > Event ID: 8032 Source: BROWSER
    > > The browser service has failed to retrieve the backup list too many times on
    > > transport \Device\NetBT_Tcpip_{ XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX }. The
    > > backup browser is stopping.
    > > ------------------------------------------------
    > > Event ID: 5719 Source NETLOGON
    > > This computer was not able to set up a secure session with a domain
    > > controller in domain <Domain> due to the following:
    > > Not enough storage is available to process this command.
    > > This may lead to authentication problems. Make sure that this computer is
    > > connected to the network. If the problem persists, please contact your domain
    > > administrator.
    > >
    > > ADDITIONAL INFO
    > > If this computer is a domain controller for the specified domain, it sets up
    > > the secure session to the primary domain controller emulator in the specified
    > > domain. Otherwise, this computer sets up the secure session to any domain
    > > controller in the specified domain.
    > > ------------------------------------------------
    > >
    > > Also, in the Application Log:
    > > ------------------------------------------------
    > > Event ID: 1053 Source Userenv
    > > Windows cannot determine the user or computer name. (Not enough storage is
    > > available to complete this operation. ). Group Policy processing aborted.
    > > ------------------------------------------------
    > >
    > > We have searched and found quite a few KB articles and web posts relating to
    > > the “Not enough storage is available to complete this command” message. In
    > > response we have increased the swap file size to 1.5 to 3 time the physical
    > > RAM and updated the NIC drivers.
    > >
    > > While the problem was active we checked system performance and determined
    > > that there was no unusual CPU utilization and plenty of free RAM and space in
    > > the Paged and non-Paged pool. I also ran netstat and discovered that a huge
    > > number of TCP ports were open at the time. I suspect that this is the source
    > > of the “Not enough storage…” messages but I have not been able to determine
    > > what process or application is generating the excessive TCP port usage. Does
    > > anyone out there have any further troubleshooting suggestions or advice? We
    > > appreciate any help we can get. We’re stumped.
    > >
    > > We are running Windows Server 2003, SP2.
    > > 3GB RAM,
    > > RAID 5 with 2 Logical Drives.
    > > C: 30GB, 12.8GB Free
    > > D: 106GB, 74GB Free.
    > >


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