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Thread: Your digital ID name cannot be found by the underlying security system

  1. #1
    Join Date
    Sep 2004
    Posts
    81

    Your digital ID name cannot be found by the underlying security system

    I was using "Class 1 Verisign Digital ID" and it has expired recently. I have bought a new digital certificate today but when i am trying to install it i am getting an error message saying "Your digital ID name cannot be found by the underlying security system."
    I have checked out VeriSign installation procedure and according to it, private key has to be exported but "Export option is grayed out" . It has a note saying "The associated private key can not be found. Only the certificate can be exported."
    I am not sure of i am doing anything wrong, so is there anyone who can help me out????

  2. #2
    Join Date
    Sep 2004
    Posts
    66

    Re: Your digital ID name cannot be found by the underlying security system

    If you are using Outlook 2000 than go through the below article and check out the resolution mentioned there for fixing this error.

    "Your digital ID name cannot be found by the underlying security system" error message when you send or open a digitally signed message in Outlook 2000

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