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Thread: Can not delete folder / 0x80070091

  1. #1
    ALP Guest

    Can not delete folder / 0x80070091

    I have a folder with a video file inside.
    I can not open the file.
    When I try to open it, I get this message:

    "The file or directory is corrupted and unreadable"

    When I try to delete the file I get this message:

    "An unexpected error is preventing the operation. Make a note of this error
    code, which might be useful if you get additional help to resolve this
    problem.
    Error 0x80070091: The directory is not empty."

    So, I'm stuck. I can not open this file nor delete it.
    Does anyone know what I can do to delete this file?
    Please note, I have done extensive research on this issue, both on this
    forum and on many others, and so far the only resolution (that seems to work)
    was to reformat the entire hard drive. That is something very time-consuming
    and painful, considering that I will have to reinstall all my programs,
    re-set up my entire computer, etc.

    Again, does anyone have a tried-and-true method to fix this problem?
    Please help out. Thanks a million!

  2. #2
    Bob Guest

    Re: Can not delete folder / 0x80070091

    Add "Take Ownership" to right-click menu in Vista

  3. #3
    ALP Guest

    Re: Can not delete folder / 0x80070091

    Before I make potentially damaging changes to my registry, are you
    absolutely sure this will solve the problem or is this just a suggestion?
    Also, is this different than the regular way to change ownership
    (properties-security-advanced-owner-edit-check replace owner etc.)? Because
    the regular way doesn't work on this file.

  4. #4
    Bob Guest

    Re: Can not delete folder / 0x80070091

    It worked for me. I don't "guarantee" it will work for you. Just backup your
    registry before you use it in case you have a problem.
    I have found it is easier and more effective "than the regular way to change
    ownership".

  5. #5
    Malke Guest

    Re: Can not delete folder / 0x80070091

    Bob is apparently enamored of adding the "take ownership" to right-click and
    has been answering with this suggestion for a lot of posts where it will
    have no effect on the problem whatsoever. And I think yours is one of those
    cases.

    I would try instead:

    1. See if you can delete the file in Safe Mode.
    2. If you can't, then try in Safe Mode from the command line.
    3. If that doesn't work, try doing a Chkdsk and then deleting in Safe Mode
    if the file is still there afterwards.

    Click to open Computer and right-click the hard disk drive that you want to
    check, and then left-click Properties.

    Tools tab>Error-checking, click Check Now. Provide administrator
    password/confirmation. Select "Automatically fix file system errors" and
    Start. Answer "yes" to the question about running Chkdsk when you restart
    Windows and go ahead and restart Windows.

  6. #6
    ALP Guest
    It won't delete in safe mode either.
    As for your suggestion about running a disk check, as I wrote in another
    post I posted yesterday, scan disk does not work on my computer no matter
    what I do. When I restart - nothing happens, not even in safe mode.

    Do what I suggested.

    How do I back up a registry?

  7. #7
    ALP Guest

    Re: Can not delete folder / 0x80070091

    "2. If you can't, then try in Safe Mode from the command line. "

    How exactly do I do that? I'm not familiar with command prompts.

    By the way, your other two methods didn't work.
    Method 1 - Wouldn't delete in safe mode either.
    Method 3 - I can't run a disk check on my computer. See here:

  8. #8
    Malke Guest

    Re: Can not delete folder / 0x80070091

    This is why it would have been better for you to keep all posts about this
    subject in *one* thread. Now you've apparently got at least two threads
    going where people trying to help you have no idea what is going on in the
    other thread(s).

    To use a command prompt, Start Orb>Search box>type: cmd
    At the cmd prompt navigate to where the file is (eg., cd C
    \Users\your-user\Documents) and then

    del [filename]

    If this sounds like something you don't want to do, then consider consulting
    a knowledgeable friend (someone who is really knowledgeable and not just
    saying he is) or a computer professional.

    However, if you can't run a Chkdsk then something else is wrong with your
    machine. At this point I'd either ignore the file or back up your data and
    do a clean install.

    Standard disclaimer: Please understand that since I can't see your computer
    these are just suggestions based on many years of being a professional
    computer tech; suggestions based on what you've written. You should not
    take my suggestions as a definitive diagnosis. If you can't do the work
    yourself (and there is no shame in admitting this isn't your cup of tea),
    take the machine to a professional computer repair shop (not your local
    equivalent of BigComputerStore/GeekSquad). If possible, have all your data
    backed up before you take the machine into a shop.

  9. #9
    Bob Guest
    Press Winkey+R. Type regedit. Press Enter. Click File>Export. Save the file
    as Registry Backup 2-10-2008.reg

    I'm curious as to why you recommend this?

  10. #10
    Join Date
    Jan 2009
    Location
    Bucks County, PA
    Posts
    1

    Re: Can not delete folder / 0x80070091

    the things all of you have said to resolve seem to have nothing to do with the same problem I am having. (error 0x80070091)
    My problem is not on my C drive of my laptop, but one of the 2 external drives.
    I look into the folders and they seem empty when I know they have files.
    I tried to delete the folder since I have it backed up on the 1st external but it wont let me delete it.
    It has nothing to do with running Adobe as I saw in another post here since the drive I am having the problem has no programs installed except the software needed to access the drive.

    I can't reformat the drive since it will wipe out all system software, plus I recently offloaded raw picture files that I need for my photography business.

    Does anyone actually have an idea as to what would cause thie error 0x80070091 ?

  11. #11

    Re: Can not delete folder / 0x80070091

    I have the same hopeless problem. You can delete it with CCleaner, and you will have to download the file again. This message ONLY shows up on external drives, likes yours, mine and all others having the same problem.

    I didn't came here to help you, buddy.
    But i am looking for answers to, like everyone.
    Next year I am studing ICT, Innovation and Computer Technology.

    I will ask as soon as possible an answer for this problem.

    If you have already solved this problem, please, let me know by messaging this forum-board. Mine files was an 16 GB big game, called GTA IV.

    Yea it took a week. Yea ik was happy i was finished download. Yea i was angry that i could not open that map. My first priority was opening it.

    after i found out that it was hopeless, i tryed making a simple bat file for hacking the map and sending to another pc.

    It didn't work to me. But the bat file was so good that could get in ANY computer on whatever location, as long it was connected to internet,

    my work, my school, my friends, my enemy's. It all was a lot of fun, even in prison( for 2 days -.- )

    But anyway it dont work delete it with ccleaner. en redownload.

  12. #12
    Join Date
    Jul 2009
    Posts
    1

    Re: Can not delete folder / 0x80070091

    How exactly do I delete using Ccleaner? I have Ccleaner but I must admit I'm not very experienced...

    What do I select in order to delete these pesky files?

  13. #13
    Join Date
    Sep 2009
    Posts
    1

    Re: Can not delete folder / 0x80070091

    Try this. It's a trial,(3 deletions) but you only need it once? Worked for me.

  14. #14
    Join Date
    Nov 2010
    Posts
    1

    Re: Can not delete folder / 0x80070091

    Hi,
    Right click on the file and select properties. Go to Security tab and check whether any access permission denied.

  15. #15
    Join Date
    Nov 2010
    Posts
    2

    Re: Can not delete folder / 0x80070091

    Hi,

    I faced some similar kind of problem and solved it. deletelongfile this link is very helpful in this matter.

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