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Thread: How do I install a USB Mass Storage Device driver

  1. #1
    davegthomas Guest

    How do I install a USB Mass Storage Device driver

    My PC ignores my Gizmo which was working as my Readyboost memory and
    my external HD is also ignored.
    How do I get the USB working again - this is a fresh install which I
    mistakenly thought would fix everything.

  2. #2
    AlexB Guest

    Re: How do I install a USB Mass Storage Device driver

    You can try to reinstall USB controller drivers. Are you talking about
    onboard USB ports?

    "

  3. #3
    Phillips Guest

    Re: How do I install a USB Mass Storage Device driver

    Depends what USB chipset you have. Intel, for ex, has a Chipset
    Identification Utility and the you can download the appropriate Cipset.inf
    from Intel. It will not install if it's the wrong one.

    If you have an OEM PC, check the CD's that came w/ the PC or look for
    drivers on the PC manufacturer website.

    If it's a home brew, the motherboard manufacturer should have the drivers.

    You might also try the Add Hardware wizard in Control Panel.

  4. #4
    davegthomas Guest

    Re: How do I install a USB Mass Storage Device driver

    I have a Foxconn 661FX7MI MB which has an SiS964 southbridge which
    apparently supports 8 USB2.0 ports running a Phoenix- AwardBIOS.

    Currently Device Manager is showing:

    3 x SiS7001 PCI to USB Open Host Controllers
    1 x Standard Enhanced PCI to USB Host Controller
    4 x USB Root Hubs

    I forced the Enhanced Controller but obviously it is not seeing my
    Mass Storage Device(Gizmo)

    After a few more hours I discovered that if I turn off USB2.0 support
    in the BIOS then XP recognises my Gizmo etc. but tells me that it
    would run faster if I had a high speed port! If I turn it on then XP
    locks up conversly in Vista with it on Vista ignores the Gizmo and it
    is identified as an Unknown USB Device.

    Apparently SiS don't provide a USB2 driver Microsoft does but I can't
    find it!

    Should I try to install all the Enhanced USB drivers regadless of
    brand untill hopefully I find one that works or what?

  5. #5
    AlexB Guest

    Re: How do I install a USB Mass Storage Device driver

    Make sure there are such files in this folder:

    Directory of C:\Windows\Inf
    angelusb.inf angelusb.PNF
    irstusb.inf irstusb.PNF
    stusb2ir.inf stusb2ir.PNF
    usb.inf usb.PNF
    usbccid.inf usbccid.PNF
    usbcir.inf usbcir.PNF
    usbport.inf usbport.PNF
    usbprint.inf usbprint.PNF
    usbstor.inf usbstor.PNF
    usbvideo.inf usbvideo.PNF
    wceusbsh.inf wceusbsh.PNF
    wdma_usb.inf wdma_usb.PNF
    winusb.inf winusb.PNF
    26 File(s) 1,113,306 bytes
    3 Dir(s) 53,645,410,304 bytes free
    [usbhub]

    Make sure there are such drivers:
    Directory Windows\System32\drivers\
    usb8023.sys USBAUDIO.sys
    USBCAMD.sys USBCAMD2.sys
    usbccgp.sys usbcir.sys
    usbd.sys usbehci.sys
    usbhub.sys usbohci.sys
    usbport.sys usbprint.sys
    USBSTOR.SYS usbuhci.sys
    14 File(s) 857,472 bytes

    In one of my Vistas 6 files were missing in the first directory and one
    driver in second.

    Although I fixed that it did not resolve the story completely. I had this
    problem for many years in XP and then in Vista.

    What I ended up doing after a person from another forum suggested me to do
    was to purchase a Belkin Internal 5-Port USB PCI card. He purchased
    Belkin's.
    I did not quite trust the maker but went for his pointer. It resolved the
    eissue completely. I removed a firewire PCI card in the back that I never
    used and plugged in Belkin. It isntalled itself and I've never had any
    problems since.

    This card and similar cards by other makers allow for the 5-th USB port to
    be engaged. It is not exposed to the elements. It faces the internals of the
    computer. However, if you have a floppy you do not need you can buy another
    External USB card (not PCI) and mount it up front ripping off the floppy
    drive. Thus you will have 8 fully functional USB ports and they will all
    work.

    I did it on 2 machines so far. I do not need to use the 5th, internal port.
    I now have plenty.

  6. #6
    davegthomas Guest

    Re: How do I install a USB Mass Storage Device driver

    Thank you AlexB for your detailed additional information I checked the
    files and found I was missing one which I have now rectified.

    Previously after much hair tearing I found that by telling the
    Controllers not to tell me if my device can perform faster AND
    disabling the BIOS option on USB 2.0, which is extremely badly worded,
    everything 'appears' to back to normal. No more crashes and everything
    recognised.

    So another 2-3 days has passed by - it kept me occupied, bad tempered
    and who said computers save time!!

  7. #7
    Ultralib Guest

    Re: How do I install a USB Mass Storage Device driver

    i have the same problem - my USB harddisk used to work okay on my
    vista, but someday, it cannot recognize the disk any more. there is no
    USB MASS Storage driver in device manager.

    I checked, and all the files are there... still cannot access the USB
    harddisk... any help here?

  8. #8
    Rich T Guest

    Re: How do I install a USB Mass Storage Device driver

    I have the same problem. If you have installed all the USB updates and still
    have the problem, then you are stuck. I don't think Microsoft know how to
    fix the Vista USB problems.

  9. #9
    NoStop Guest

    Re: How do I install a USB Mass Storage Device driver

    This also plagued XP boxes. Microsoft has never gotten USB2 to work
    dependably.

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