Keep getting error: "Microsoft visual basic c++ runtime library"

[Maff]

Can anyone help?
I've just bought the newest Nero and Blu-ray/HD-DVD Plug-in but when it
tries to transcode videos I get an error (below). I've searched the net and
plenty of people get it in all sorts of different programmes on the PC.
There's even a MS hotfix for it but it only works for XP (they sent me the
link to do it). Anyone know what I can do to prevent it as the software is
currently useless and their tech support haven't responded for 2 weeks.

the error that pops up:

Microsoft visual basic c++ runtime library

Runtime Error!

program: C:\location of the programmes exe file

This application has requested the Runtime to terminate it an unusual way.
Please contact the application's support team for more information.


any help would be greatly appreciated

I'm using Windows Vista Ultimate 32bit with all updates and my system spec
is well above the minimum for the software

on another forum I was told that uninstalling, rebooting and then
reinstalling my ATI drivers & software will do it as that installs the Visual
C++ stuff but it hasn't worked. Last night I re-installed .net framework 1.1
(with sp1) and I also downloaded & installed C++ Runtime Libraries (2005)
from the MS site but it still doesn't work)

I'm now completely stumped and getting desperate but really don't want to
have to re-install Vista if I don't need to

[Andre Da Costa[ActiveWin]]

I was getting a Visual C++ Run Time Library Error after removing Nero 7 then
installing version 8.

To correct this, run the Nero Clean up tool at least 2 times before
installing version 8, you can also do it if you did not run it before and it
will remove all remnants of both 7 and 8. Then proceed to do a clean
installation of version 8 again.

SmartStart is working nicely by the way on Windows Vista x64, maybe doing
the same will help.

Nero 8 Cleantool:
http://www.nero.com/eng/support-nero...utilities.html

[Maff]

thank you, I tried it once but noticed that Nero 7 folders etc were still
there, I'll try it a couple of times tonight

[Steve Pearce]

Is there much benefit going from 7 to 8? I took a look at the
difference and couldn't justify the 45€ they wanted for the privilege.

[Curt]

Are you running it as a standard user?

I get that error with 70-620 test prep as a user.

it runs fine under admin.

Maybe if you uninstall, and then reinstall the app
by right clicking on it and choosing "run as
administrator".

You might need UA on in order to install it correctly.

[Maff]

for me, yes, as I want to create BDMV discs which needs 8.2, otherwise, no

[Maff]

I've used the clean up tool and got rid of Nero 7 & 8, re-installed but still
getting the same problem

I'm an admin of the machine, not a user

any ideas?

thanks for the replies

[Andre Da Costa[ActiveWin]]

There is a difference between running as 'Standard Administrator' and
running the application installation 'as Administrator'. What curt meant
was, opening the Nero CD in Computer > right click the 'Setup.exe' file and
click 'Run as Administrator.

[Maff]

AAAARRRGGGHHH!!!!

I just re-installed Vista and all the essential programmes I need and ended
with Nero and it still does the same!!!
(installed by right-clicking & choosing "as admin")

any ideas anyone?

am well and truly stumped now!