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Thread: Windows Media Player 11 no video only sound

  1. #1
    xcelatit Guest

    Windows Media Player 11 no video only sound

    Windows Media Player stopped showing video, only sound

    "There is a more recent version of Windows Media Player (11.0.6000.6344)
    already installed on your computer. It is not possible to use an older
    installation package (11.0.5721.5146)
    to install the files or to repair your current version of the Player."

    I need the more recent version so I can repair it, please get me that one, I
    contacted Microsoft and they said you would have it and were supposed to help
    me.

    I read posts all over the net narrowed down to wmv2 files/streams and above

    My manufacture HP has not helped in giving me the most recent version
    installed with my laptop so I can reinstall and repair, cant unistall it
    either please help thanks


  2. #2
    non flammable on XP Guest

    Re: Windows Media Player 11 no video only sound

    you cannot install wmp11 on top of vista like that... you could do a repair
    installation from the dvd, but trust me.. you would want to avoid that.

    Your problem is not wmp11 at all but something has gone wrong with a codec

    download www.divix.com

    and this http://www.free-codecs.com/download/Koepi_XviD.htm

    install them both and try playing the video

  3. #3
    Mick Murphy Guest

    RE: Windows Media Player 11 no video only sound

    "I need the more recent version so I can repair it, please get me that one, I
    contacted Microsoft and they said you would have it and were supposed to help
    me."

    Where did you dream up the above BS of microsoft saying we are supposed to
    help you!!

    You bought an HP computer, it is HP's responsibility to fix hardware AND
    software problems.

  4. #4
    zachd [MSFT] Guest
    For what file types?
    What graphic / video card do you have?
    What video card driver version do you have?

    non flammable on XP, I don't know who you are, but I love you.
    You literally just made my night.

  5. #5
    Cody Jarrett Guest

    Re: Windows Media Player 11 no video only sound

    "non flammable on XP" left the room in January of 2008.

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