Just incase anyone else out there had a similar problem as we did here at the store...
Basically the same error message here, I tried everything you guys suggested to no avail. booted to safe mode, turned on the vista administrator account, disabled services and startup apps... tried just services first.. same thing when i boot back into windows.
Tried to click the "Log on with wizard..." option, the button actually didn't work, no window popped up, nothing.
Uninstalled the drivers for the security device, rebooted.. no luck, DISABLED the device, rebooted no luck!
So I managed to get it fixed by uninstalling the software package in safe mode. Here's how:
1.) Boot into safe mode (Duh)(Tap F8 while the machine is starting)
2.) Start-->Run and Type, or paste, the following:
Code:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service
For some reason the forum is putting a space in the word "Minimal" for me.. you don't want that..... take the space out O_o NVM fixed it with code wraps.
3.) A window should have popped up and went away real quick... now type "CMD" in the run box.
4.) Type "net start msiserver"
5.) A message should pop up saying "Windows installer service started successfully"
6.) You can now uninstall the application using the Program manager/application wizard in control panel! Just find "HP Credentials Manager" I believe it's called... and uninstall it. Mine gave a couple of errors during the uninstall process, but after them it said things like "CMD_ERR_REPORT IGNORED PROCEEDING" and the like.. when all was said and done i rebooted into normal mode and it worked great!
Bookmarks