Mouse pointer not aligned

[denmarfl]

I wish there were was a way that this reply could go out to all that posted
in this thread....one that I originated. I worked with Del lXPS support
today. I posted the problem originally in a Logitech Forum. A response
there recommended I go to MSPAINT and see how the Mouse pointer aligned when
drawing with the pencil. When I did that the line and Pencil were almost 1/4"
off. Working with Dell Tech I showed them this, and, also how difficult
sometimes it was to align the normal Mouse pointer up with Buttons, etc.

The Fix....the Tech Downloaded and Installed the Updated Driver and ATI
Software that is available at the Dell Website for my XPS that is shown for
the ATI HD2600 XT Card. if you go to MY ACCOUNT at Dell.com, login, click
on your XPS system then Downloads, all downloads for your XPS system appear.
The tech Downloaded the driver and Software. I then went back to MSPaint and
the Line and Pencil are Right on. Dell advised only to download Updates from
their site because many times the Updates are different from the updates
found at the Manufacturers Site. If you still have the problem, download the
updates and let me know if it also corrects the problem for you.. If the two
of find this corrects the Mouse Point alignment problem, we can feel fairly
confident...the fix is the Updated driver and software.

One issue I have noticed is the Monitor is much brighter, almost too
bright....and I have the GAMMA Setting in the ATI Control Panel at it lowest
setting. It is as if the Driver is over powering the Monitor when it comes
to brightness.....so I'll need to play with the brightness settings.


"Richard in AZ" wrote:

>
> "ossinger" <ossinger.31ou7h@DoNotSpam.com> wrote in message news:ossinger.31ou7h@DoNotSpam.com...
> >
> > Boy is this one on the money. I have a new XPS 420 with the ATI Radeon
> > HD 2600 XT video card and exactly the same level of frustration with
> > the mouse pointer.
> >
> > Will someone please post back here when a proper solution for this
> > problem is available? Thanks!
> >
> >
> > --
> > ossinger
> > ------------------------------------------------------------------------
> > ossinger's Profile: http://forums.techarena.in/member.php?userid=37487
> > View this thread: http://forums.techarena.in/showthread.php?t=863426
> >
> > http://forums.techarena.in
> >
> "ME TOO" replies to a post add nothing of value and waste peoples time. Either start your own
> post, for just lurk here for a response.
>
>
>

[PrescottScott]

The Fix....the Tech Downloaded and Installed the Updated Driver and ATI
Software that is available at the Dell Website for my XPS that is shown for
the ATI HD2600 XT Card. if you go to MY ACCOUNT at Dell.com, login, click
on your XPS system then Downloads, all downloads for your XPS system appear.
The tech Downloaded the driver and Software. I then went back to MSPaint and
the Line and Pencil are Right on. Dell advised only to download Updates from
their site because many times the Updates are different from the updates
found at the Manufacturers Site. If you still have the problem, download the
updates and let me know if it also corrects the problem for you.. If the two
of find this corrects the Mouse Point alignment problem, we can feel fairly
confident...the fix is the Updated driver and software.
>[/color]

Mouse not aligned in MS Vista Explorer, about .5 cm off the pointer, not properly calibrated. Above procedure highly recommended for fix, using service tag at Dell, and video driver updates from ATI via Dell. Thank you.

[Ken Holmes]

This fix didn't solve my problem. I have tried all the fixes in this forum. Also running a brand new Dell XPS 420 with ATI driver. The only thing that comes close is setting the mouse pointer scheme to "none". Also updated the video driver.

By changing the mouse pointer scheme, the mouse pointer does line up properly with buttons, window edges, and most other things, BUT it is still off about 1/4" when accessing object handles in CorelDraw, Illustrator, and InDesign. Drawing tools in Microsoft products work fine.

Any help appreciated.

[*(actualsize)]

I also had this mouse misalignment problem. My machine is also a new Dell XPS
420 with a ATI Raedon 2600 XT video card.

In addition to the cursor misalignment, we'd had the occaision blip in the
display where it would go dark for a second. I never put the two together.
Another time we saw this message: The display driver has stopped working and
recovered.

The last straw was when the scrren winked-out, went dark and didn't come
back. We called Dell tech support. A reboot brought the screen back, but the
tech guy in the XPS group (yes, they have one) had us log onto a particular
dell web page that allowed us to hand control of our machine over to him.

Things moved pretty fast, and it was hard to keep up with every screen he
visited, but what he was doing was updating the video card's drivers.

All of the problems have disappeared. The screen doesn't wink-out and the
mouse cursor lines up just fine. I no longer have to offset the arrowhead to
click a check-box.

Dan

"Ken Holmes" wrote:

>
> This fix didn't solve my problem. I have tried all the fixes in this
> forum. Also running a brand new Dell XPS 420 with ATI driver. The only
> thing that comes close is setting the mouse pointer scheme to "none".
> Also updated the video driver.
>
> By changing the mouse pointer scheme, the mouse pointer does line up
> properly with buttons, window edges, and most other things, BUT it is
> still off about 1/4" when accessing object handles in CorelDraw,
> Illustrator, and InDesign. Drawing tools in Microsoft products work
> fine.
>
> Any help appreciated.
>
>
> --
> Ken Holmes
> ------------------------------------------------------------------------
> Ken Holmes's Profile: http://forums.techarena.in/member.php?userid=39873
> View this thread: http://forums.techarena.in/showthread.php?t=863426
>
> http://forums.techarena.in
>
>

[Curlyfrompgh]

"PrescottScott" wrote:

>
> denmarfl;3399049 Wrote:
> >
> > The Fix....the Tech Downloaded and Installed the Updated Driver and
> > ATI
> > Software that is available at the Dell Website for my XPS that is shown
> > for
> > the ATI HD2600 XT Card. if you go to MY ACCOUNT at Dell.com, login,
> > click
> > on your XPS system then Downloads, all downloads for your XPS system
> > appear.
> > The tech Downloaded the driver and Software. I then went back to
> > MSPaint and
> > the Line and Pencil are Right on. Dell advised only to download
> > Updates from
> > their site because many times the Updates are different from the
> > updates
> > found at the Manufacturers Site. If you still have the problem,
> > download the
> > updates and let me know if it also corrects the problem for you.. If
> > the two
> > of find this corrects the Mouse Point alignment problem, we can feel
> > fairly
> > confident...the fix is the Updated driver and software.
> > >
>
> Mouse not aligned in MS Vista Explorer, about .5 cm off the pointer,
> not properly calibrated. Above procedure highly recommended for fix,
> using service tag at Dell, and video driver updates from ATI via Dell.
> Thank you.
>
>
> --
> PrescottScott
> ------------------------------------------------------------------------
> PrescottScott's Profile: http://forums.techarena.in/member.php?userid=39048
> View this thread: http://forums.techarena.in/showthread.php?t=863426
>
> http://forums.techarena.in
>
> http://support.dell.com/support/topi...up&file=232399[/color]
That's the link to the file AMD - Driver
Applies to:
Radeon HD 2600 XT(256MB PCI-Express x16 (Dual DVI) RV630) Direct from dell's
site. Make sure that you have this hardware before using. It is advised that
you check with dell's site to be certain. Having the link when chatting with
the tech may save a lot of time as they don't seem to keep track of their
problems/solutions.

[Slim T]

"AaronR.Thurston@gmail.com" wrote:

> On Dec 1, 5:32 pm, denmarfl <denma...@discussions.microsoft.com>
> wrote:
> > I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
> > its software since the OS assigns/installs the Mouse driver. Encountered
> > alignment problems. In order to click on something (especially when the item
> > is small; I am using a High Screen resolution with my 22" Monitor) I must be
> > real careful and place the mouse finger tip slighly above the item I am going
> > to click on.....then it works. But if I place the end of the finger right on
> > the item, it will not. Also, sometimes no matter what I do, alignment or
> > not, nothing will happen. Thinking maybe it was the mouse, I went out and
> > purchased a NEW Optical Cordless Mouse....works the same way so at least I
> > ruled out the mouse as the problem. I did try the new mouse before I
> > installed the software that came with it, it had the same problems....I did
> > Install the Software that came with the new Mouse but it made no difference.
> > So this must be a Vista problem.
> >
> > I have checked for Vista Updates at Microsoft....nothing available (I have
> > the PC set to Automatically Download Updates)
> >
> > Suggestions?
>
> Sorry, my last message was a "Reply to author" Not much help to
> everyone else with the same problem.
>
> I also HAD this problem. I have a new XPS 420 system with Vista.
> While reading through this post, I started messing with the mouse
> settings in the Control Panel. Under the Pointers tab, the Scheme was
> set to Windows Aero. I chose (None), clicked Apply, and the problem
> went away.
>
> Before I could not close a window using the X if it was in the upper
> right hand corner of the screen. Now, even while using Radio365
> (which has a very small close button), the "close" dialog box is
> displayed when the point of the arrow is in the center of the X - as
> it should be.
>

[Monty]

"AaronR.Thurston@gmail.com" wrote:

> On Dec 1, 5:32 pm, denmarfl <denma...@discussions.microsoft.com>
> wrote:
> > I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
> > its software since the OS assigns/installs the Mouse driver. Encountered
> > alignment problems. In order to click on something (especially when the item
> > is small; I am using a High Screen resolution with my 22" Monitor) I must be
> > real careful and place the mouse finger tip slighly above the item I am going
> > to click on.....then it works. But if I place the end of the finger right on
> > the item, it will not. Also, sometimes no matter what I do, alignment or
> > not, nothing will happen. Thinking maybe it was the mouse, I went out and
> > purchased a NEW Optical Cordless Mouse....works the same way so at least I
> > ruled out the mouse as the problem. I did try the new mouse before I
> > installed the software that came with it, it had the same problems....I did
> > Install the Software that came with the new Mouse but it made no difference.
> > So this must be a Vista problem.
> >
> > I have checked for Vista Updates at Microsoft....nothing available (I have
> > the PC set to Automatically Download Updates)
> >
> > Suggestions?
>
> Sorry, my last message was a "Reply to author" Not much help to
> everyone else with the same problem.
>
> I also HAD this problem. I have a new XPS 420 system with Vista.
> While reading through this post, I started messing with the mouse
> settings in the Control Panel. Under the Pointers tab, the Scheme was
> set to Windows Aero. I chose (None), clicked Apply, and the problem
> went away.
>
> Before I could not close a window using the X if it was in the upper
> right hand corner of the screen. Now, even while using Radio365
> (which has a very small close button), the "close" dialog box is
> displayed when the point of the arrow is in the center of the X - as
> it should be.
>
Too bad Dell techs do not read any of this. i just spent over an hour on
dell support chat and he couldn't fix it. Sending me a new mouse. I just
changed to "none"" under scemes and the mouse alignment is right on. So much
for high priced tech support. Should have checked the discussion group
before I wasted my time.

[kreisman]

Add me to the list. Dell 530 with ATI Radeon HD 2600 XT video card.
Luckily, I didn't waste my time with Dell. Google the problem, and
voila...you guys have the answer.

Would be nice to know when the real fix comes in.


--
kreisman

[kreisman]

Had I been paying better attention here, the real answer IS in. As
indicated on page 2 here, you can download an updated driver for the ATI
graphics card, and then the Aero theme for the mouse works fine.

There are drivers dated 11/2007, as well as one dated 2/2008, but Dell
warns that the latest one has not yet been tested by Dell.

I loaded the 11/2007 version, and it worked fine.

Strange that a computer built in May of 2008 has outdated drivers that
one division of Dell clearly knows should be replaced. And stranger
still that Dell tech support, as reported by others, is not aware of
their own fix.


--
kreisman

[GCCC]

I had the same problem with the misaligned mouse pointer on a Dell XPS 420 running Vista with an ATI Radeon HD 2600 XT. I updated the ATI driver using the 11/ 2007 version of the Dell web site and it fixed the problem with the pointer, but now the ATI catalyst control center has stopped working. I can still change the monitor settings using the Display Settings in Vista, but it is annoying. Anyone else have this problem?

[Ian Rosenbaum]

I too had the same problem of getting my mouse alignment to work (off by 1/4") and downloading an updated video driver from dell for my ATI Video Card fixed the problem. A new driver for the ATI Radeon HD 2400 Pro came out in May 08 and the driver installed when the system shipped to me was from 7/07. Hope this helps others with the same problem.

[TheSaint]

I have had this problem for a while. I had tried to redownload the drivers and that didn't fix the problem. When I get home from work I need to try and turn of Aero and see if that fixes it.
I made the mistake of calling Dell's tech support about the problem. He was a complete idiot. What he did was go into my start-up and unclick every single thing on there. He then restarted my computer and told me it was fixed. He said if there are multiple things running especially in the background it will cause that. He told me anytime I needed to use my mouse for precise things such as Photoshop or illustrator I just needed to do the same thing and restart my computer. He argued with me when I told him the problem was not fixed. When I asked how it was fixed if every time I run a program or anything else I would have to restart my computer he just kept saying that fixed the problem.
Long story short, don't bother with Dell about this problem. Hopefully these one of these fixes will work for me.

[LVTravel]

"TheSaint" <TheSaint.3lyrzc@DoNotSpam.com> wrote in message
news:TheSaint.3lyrzc@DoNotSpam.com...
>
> I have had this problem for a while. I had tried to redownload the
> drivers and that didn't fix the problem. When I get home from work I
> need to try and turn of Aero and see if that fixes it.
> I made the mistake of calling Dell's tech support about the problem. He
> was a complete idiot. What he did was go into my start-up and unclick
> every single thing on there. He then restarted my computer and told me
> it was fixed. He said if there are multiple things running especially in
> the background it will cause that. He told me anytime I needed to use my
> mouse for precise things such as Photoshop or illustrator I just needed
> to do the same thing and restart my computer. He argued with me when I
> told him the problem was not fixed. When I asked how it was fixed if
> every time I run a program or anything else I would have to restart my
> computer he just kept saying that fixed the problem.
> Long story short, don't bother with Dell about this problem. Hopefully
> these one of these fixes will work for me.
>
>
> --
> TheSaint
> ------------------------------------------------------------------------
> TheSaint's Profile: http://forums.techarena.in/members/thesaint.htm
> View this thread: Mouse pointer not aligned
>
> http://forums.techarena.in
>

We have no idea what you are posting about. You didn't quote the original
message and you are stuck in a forum that sucks off of MS newgroups.

Strongly suggest you use a newsreader instead of the forum you posted from,
that way we all can see what is happening. Outlook express or Vista's
Windows Mail are free newsreaders

[Peter Foldes]

Leech post

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"LVTravel" <none@nothere.com> wrote in message
news:uEpqsRcdJHA.5412@TK2MSFTNGP04.phx.gbl...
>
>
> "TheSaint" <TheSaint.3lyrzc@DoNotSpam.com> wrote in message
> news:TheSaint.3lyrzc@DoNotSpam.com...
>>
>> I have had this problem for a while. I had tried to redownload the
>> drivers and that didn't fix the problem. When I get home from work I
>> need to try and turn of Aero and see if that fixes it.
>> I made the mistake of calling Dell's tech support about the problem. He
>> was a complete idiot. What he did was go into my start-up and unclick
>> every single thing on there. He then restarted my computer and told me
>> it was fixed. He said if there are multiple things running especially in
>> the background it will cause that. He told me anytime I needed to use my
>> mouse for precise things such as Photoshop or illustrator I just needed
>> to do the same thing and restart my computer. He argued with me when I
>> told him the problem was not fixed. When I asked how it was fixed if
>> every time I run a program or anything else I would have to restart my
>> computer he just kept saying that fixed the problem.
>> Long story short, don't bother with Dell about this problem. Hopefully
>> these one of these fixes will work for me.
>>
>>
>> --
>> TheSaint
>> ------------------------------------------------------------------------
>> TheSaint's Profile: http://forums.techarena.in/members/thesaint.htm
>> View this thread: Mouse pointer not aligned
>>
>> http://forums.techarena.in
>>
>
> We have no idea what you are posting about. You didn't quote the original message
> and you are stuck in a forum that sucks off of MS newgroups.
>
> Strongly suggest you use a newsreader instead of the forum you posted from, that
> way we all can see what is happening. Outlook express or Vista's Windows Mail are
> free newsreaders

[Jim Moriarty]

On Tue, 13 Jan 2009 16:31:47 -0500, "Peter Foldes"
<okf122@hotmail.com> wrote:

>Leech post

And replies to it will be seen by the OP.