I have a user with Vista Ultimate loaded. He downloaded Microsoft updates on
Friday and now it won't let him log on as his domain\user id. The error
message is "The user profile service service failed to logon", "User profile
cannot be loaded".
Also, the local administrator account was disabled. I was able to log on as
a domain administrator and a local user no problems, just not this domain
user. I therefore assumed a corrupt local profile for the domain user.
As an administrator, I logged on and copied all the key files from his
profile to a new directory for safety. (Q1. Where is the setting to make sure
hidden and system files are not hidden?) I then deleted his profile using
control panel. It left the users\user.domain files intact. No matter what I
try I can't move them or delete them. I thought they would be deleted when
the profile was deleted.
I created a new user, it came up with the same error as above. I tried
deleting the profile and files several times but got absolutely nowhere. When
I tried to delete or move the files from the profile, it always comes up with
a message along the lines of "You need permission" to do this. I have access
rights to create the directory I was moving it to, and I copied it all
somewhere else before, so I don't know why I can't delete or move the profile
files.
Is this a Vista thing (if so, thanks bill for telling me I need permission
with no hint of how to get it, even though logged on as local or domain
administrator) or is it a virus/windows corruption?
In XP, it was easy to delete and recreate a profile, in the case in Vista it
has been anything but easy or intuitive.
Can anybody advise. I hope it's a virus, otherwise I have my doubts about
Vista.
Thanks
Phil
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