Computer won't read CD's or DVD's

[Rei Roman]

Recently, my computer stopped reading any CD's or DVD's. My computer tries
to load the disc but then just stops. When I go to My Computer it doesn't
recognize that there is a disc. Any help on what is wrong and what I can do
to fix the problem?

[Rick Rogers]

Hi,

Have you tried a lens cleaner disk yet?
Does the drive show in Windows Explorer? Device manager?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Rei Roman" <Rei Roman@discussions.microsoft.com> wrote in message
news:813AC2E1-6ECA-450D-9B7B-8E36BC5F00E1@microsoft.com...
> Recently, my computer stopped reading any CD's or DVD's. My computer
> tries
> to load the disc but then just stops. When I go to My Computer it doesn't
> recognize that there is a disc. Any help on what is wrong and what I can
> do
> to fix the problem?

[ray]

On Wed, 20 Jun 2007 19:10:10 -0700, Rei Roman wrote:

> Recently, my computer stopped reading any CD's or DVD's. My computer tries
> to load the disc but then just stops. When I go to My Computer it doesn't
> recognize that there is a disc. Any help on what is wrong and what I can do
> to fix the problem?

FWIW - you could get a 'second opinion' by trying to boot a Linux Live CD.