May seem silly, but have you scanned your PC for virus and spyware. You may
have something running that's causing this to happen.
May seem silly, but have you scanned your PC for virus and spyware. You may
have something running that's causing this to happen.
I recently downloaded MSI's PC Alert4 for my PC and it has been monitoring my
PC for about two weeks now.
One symptom that has cropped up is that the +12V has registered about 2V
only on a few occasions. So what do I do now?
I've ruled out viruses and spywares as I've done two clean installs and have
had the same problem.
My friend is having the SAME Windows Vista reboot problems. I am trying to help him. Here are the events that seem relevant from this computer:
The process C:\Windows\system32\winlogon.exe (ComputerName) has initiated the power off of computer (ComputerName) on behalf of user (ComputerName)\(Username) for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: power off
Comment:
event id: 1074
source: USER32
-------
The description for Event ID 100 from source SDWinSec cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
timerCheckTimer
source: SDWinSec
ID: 100
-----
source: winlogon
id: 6000
The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
-----
The Desktop Window Manager has exited with code (0x40010004)
id:9009
Source: Desktop Window Manager
Any help would be awesome!
-Paul
Hi, first post here... just been looking into the same issue on a friends laptop - vista premium, all updates, ie 7 and firefox...
read your post earlier - this laptop was shutting vista down automatically on a few sites and whenever a download was attempted. I created a new account which creates a new profile and the problem does not exist. I probably won't look further oz I have already spent a couple of hours on things like java and flash updates, browser test sites etc. so will just create a new account and transfer data... hope this helps... Many blessings... Chris ) John 3:17
Update to last post. Before I gave up on the profile I added AVG and it found a worm i-worm.vb-tc I think. AVG deleted one instance which then allowed the original profile to download file from the internet successfully. I then ran a full a scan and it found several other instances which were dealt with. Laptop is fine now.
sorry to dig up old posts but i just encountered the same error
"The process C:\Windows\system32\winlogon.exe has initiated the power off of computer ... Reason Code: 0x500ff
Shutdown Type: power off"
that`s the first time i ever seen this error, and this computer is usually 24/7 working ( in last 3 years i doubt it has more than 1 week off cumulative ). i`m a sys admin and manage over 2k computers and still no encounter :)
OS: win7 Ultimate x64
CPU: Q6600 + Hyper212 cooler
MB: Abit IP35
DDR2: 3* Kingston 2G-UDIMM
HDD:
Drive #1 - SAMSUNG HD103SJ (931 GB) - boot
Drive #2 - SAMSUNG HD642JJ (596 GB)
Drive #3 - SAMSUNG HD103SJ (931 GB)
Drive #4 - SAMSUNG HD103SJ (931 GB)
Drive #5 - SAMSUNG HD204UI (1863 GB)
Drive #6 - SAMSUNG HD203WI (1863 GB)
VGA : BFG 8800 GTS
Power Supply: Corsair CMPSU-850HX 850-Watt HX Professional Series 80 Plus
Case : Cooler Master Centurion 590
Temperatures
Motherboard 33 °C (91 °F)
CPU 55 °C (131 °F)
CPU #1 / Core #1 42 °C (108 °F)
CPU #1 / Core #2 42 °C (108 °F)
CPU #1 / Core #3 39 °C (102 °F)
CPU #1 / Core #4 42 °C (108 °F)
PWM 53 °C (127 °F)
GPU 51 °C (124 °F)
GPU Diode 59 °C (138 °F)
GPU Memory 51 °C (124 °F)
GPU Ambient 48 °C (118 °F)
SAMSUNG HD103SJ 29 °C (84 °F)
SAMSUNG HD103SJ 28 °C (82 °F)
SAMSUNG HD103SJ 28 °C (82 °F)
SAMSUNG HD203WI 26 °C (79 °F)
SAMSUNG HD204UI 27 °C (81 °F)
SAMSUNG HD642JJ 24 °C (75 °F)
Cooling Fans
CPU 697 RPM
Aux2 1278 RPM
GPU 1489 RPM (60%)
Voltage Values
CPU Core 1.12 V
+3.3 V 3.26 V
+12 V 12.27 V
+5 V Standby 4.90 V
VBAT Battery 2.06 V
VTT 1.20 V
North Bridge Core 1.26 V
DIMM 1.92 V
GPU Vcc 3.25 V
test so far:
power - ok (230 V )
ups - ok, still keeping over 12 minutes my system till power off
memory - all 3 pass memtest
hdd - all 6 pass the advance test
virus - full system disk scan just finished - nothing detected (eset EAV x64 )
sleep - off
hibernate - off
power saving ( cpu/vga/network/usb ) - off
Any ideas guys ?
funny thing is that when the shut down was initiated i was connected remote from work and initial i though somebody at home pressed by mistake the power button
Hi ari_ekt,
You can try to use shutdown.exe to initiate the shutdown. E.g. from the elevated command line run:
shutdown.exe /r /d P:4:2
This will result in an eventlog and SEL entry with reason code 0x80040002.
Shutdown reason codes can be found here: http://msdn.microsoft.com/en-us/libr...85(VS.85).aspx
Hi EINSTEIN_007,
and the reason for that shutdown is?
i read the same here: http://support.microsoft.com/kb/2001061 with link to the same msdn
but in my case the shutdown was not planned nor wanted. the system with it`s own will decided to fully shutdown the system with no warning, and no error. the log claims winlogon.exe was the service that initiated the process
compared with the one suggested by you that woks (as well ) good:
The process C:\Windows\system32\shutdown.exe (computer1) has initiated the restart of computer COMPUTER1 on behalf of user computer1\user1 for the following reason: Application: Installation (Planned)
Reason Code: 0x80040002
Shutdown Type: restart
any, ...other ideas?
I have 4 computers in my workspace, one tower running Windows xp with updates, a laptop and a tower running Windows vista, and one laptop running Windows 7. For some strange reason, just the computers that are running Windows vista are shutting down randomly. I have run PC Doctor, virus scans, defragged and ran ccleaner on all of the computers. No matter what I have done, the Vista computers still keep shutting down.
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