When shutting down, Vista starts to close, then Blue Screens, then restarts.
I know that it is in settings to do this when BSOD occurs. However, the "the
ways to fix" presented by Vista do nothing to remedy.
it is telling me to decrease Video card acceleration (can't do this, as this
option grayed out in Vista) or reinstall latest drivers (ATI Radeon x300) for
my video card, which I have already done 2x.
I am stuck in perpetual rebooting hell or killing power manually.
First you need to change the "Automatically Restart" option on a System
Failure. System Properties, Advanced, Startup & Recovery. Uncheck
the option box "Automatically restart". This will allow Vista to show the
register contents when the BSOD is triggered. On the next BSOD jot
down the displayed information. It will give you a better indication of
what caused the exception. Post the details here.
Abrupt power offs aren't good either. Can leave the disk in an inconsistent
state (Dirty). To verify the system volume's condition, Open a CMD prompt
box and type:
FSUtil Dirty Query C:
if the FSUtil returns "Volume - C:: is NOT Dirty, then the drive itself is
OK.
OK -
1) I changed option on Sys Failure -> Sys Props -> Advanced -> Start &
Recovery and unchecked. Did receive BSOD but no text (waited for 10 mins) -
just blank Blue Screen.
2) Here are the 2 error messages I see, I will put dashed line between
messages.
Any help appreciated -
Jack
----------------------------------------------
Product
Windows
Problem
Shut down unexpectedly
Date
2/11/2007 11:03 AM
Status
Report Sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.4
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini021107-02.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: a
BCP1: 000000B0
BCP2: 00000002
BCP3: 00000000
BCP4: 81811BAF
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
Server information: 0b01da1b-70bd-4aef-897f-0c8876a3f172
-----------------------------------------------------------------
Technical Information
Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)
Follow these steps to solve the problem with a video device driver
You received this message because a device driver installed on your computer
caused the Windows operating system to stop unexpectedly. This type of error
is referred to as a "stop error." A stop error requires you to restart your
computer.
Solution
There are two options you can use to try to fix the problem. If the first
option doesn't work, then try the second.
Option 1: Install the most current device driver for your video card
Go to the Microsoft Update website to see if there are any updated drivers
for your video card. If there are any drivers listed, you should install
them.
If there are no updated drivers listed at Microsoft Update, and you know the
manufacturer of the video card, contact the card manufacturer's product
support service for assistance.
If there are no updated drivers at Microsoft Update, you don't know the name
of the manufacturer of the video card, and you need more help diagnosing and
resolving this problem, contact your computer manufacturer's product support
service.
Option 2: Manually decrease Hardware Acceleration for your video adapter
This procedure prevents the display device driver from programming the
hardware incorrectly, but you might lose some display functionality and
performance. Although you can increase the hardware acceleration settings
higher than None to regain functionality and performance, these settings
increase the chance that the issue will occur again. For maximum stability,
leave hardware acceleration turned off.
Click Start, click Control Panel, and then double-click Display.
Click the Settings tab, and then click Advanced.
Click the Troubleshoot tab, move the Hardware Acceleration slider to None,
and then clear the Enable Write Combining check box.
Click OK, and then click OK. Note: This procedure prevents the display
driver from programming the hardware incorrectly, but you may lose some
display functionality and performance.
Go to Start-Control Panel-System and Maintanence, scroll all the way
down to where it says Administrative Tools and select View event logs.
Click continue when prompted.
In the left hand panel - Event Viewer (Local), select Windows Logs and
then Application. Now in the Middle area it has the information that
we need to locate the device driver or software causing Vista not to
shutdown properly.
When scrolling through the Application Events box (the top most middle
box of the Event Viewer window) look for levels titled as "Error" and
click on them. Then in the middle lower box look for anything named
BSOD or BlueScreen and note the source application (this is the
application that is causing the blue screen of death). After making
note, open control panel and click on uninstall program, and uninstall
the program(s) that you noted above containing the BSOD or BlueScreen
error. Then turn off your computer by holding down the power button
until it turns off. Then turn it back on, restarting windows, and then
shutdown or restart your computer through the start menu to see if Vista
will shutdown/restart without encountering the BSOD.
I did an upgrade of Vista from winxp sp2 and the problems causing Vista
to not shutdown properly were 2 programs made by sony which had to do
with my usb video connection software (something like Sony USB 2.0
software). So if you have any software made by sony on your computer,
that's probably one key area that you should look into uninstalling so
Vista can shutdown properly.
--
snygo
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