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Thread: Internet connection problem (PPPoE) with Vista

  1. #1
    Daryl Guest

    Internet connection problem (PPPoE) with Vista

    When I try to start a connection (using wizard) with my new Dell PC, the only
    option I get is a PPPoE, but my ISP does not use this. I was on the phone for
    over 2 hours with Dell, and they can't do anything. So it's impossible to
    make a connection. I've been working on this for hours. Any help would be
    appreciated.

  2. #2
    Simon King Guest

    Re: Internet connection problem (PPPoE) with Vista

    You could get a route with built in modem and then the settings are
    configured in the router. Just conect router to PC via network cable.

  3. #3
    Daryl Guest

    Re: Internet connection problem (PPPoE) with Vista

    I have a D-Link -524 wireless router that I use to connect my laptop. Then I
    also cable to two PCs. The other Dell PC does not have Vista and works fine.
    I replaced the other older PC with another Dell that has Vista, and then this
    PPPoE issue started. I did a quick search last night and others are also
    having this problem, but I have not seen a solution yet.

  4. #4
    Dustin Guest

    RE: Internet connection problem (PPPoE) with Vista

    I'm the IT manager for one of the largest independent broadband providers in
    Cleveland.

    We've discontinued all support for Windows Vista due to the PPPoE issues.

    We don't offer PPPoE, and I don't see us starting to just because Microsoft
    imposed their security requirements on us.

  5. #5
    Frenchy Guest

    Re: Internet connection problem (PPPoE) with Vista

    Do you not have a Router/modem? If so, this set-up is all done at the ADSL
    Modem log-in page and you can select PPPoA there.

    In other words by not trying to use the connection wizard from within Dell
    and Vista??

  6. #6
    Gary VanderMolen Guest

    Re: Internet connection problem (PPPoE) with Vista

    This is silly. The OS has no involvement with PPPoE.
    Nothing needs to be set up on the PC in order to have a
    broadband connection. Connection/logon routines, if any,
    are handled in the modem or router.

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